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One Call Jobs in Ohio (NOW HIRING)

ARS

In-Home Sales Consultant

Middletown, OH · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

Aliance one

Call Center Supervisor

Maumee, OH · On-site

$17/hr

Minimum 1 years of call center management /leadership experience (Supervisor or Team lead) or 3 years of experience in a call center environment * High School Diploma or equivalent * Usage of MS ...

ARS

Comfort Advisor HVAC Sales

Columbus, OH · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In-Home Sales Representative

Columbus, OH · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

Residential HVAC Sales

Blue Ash, OH · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

ARS

In Home Sales Representative

Columbus, OH · On-site

$100K - $200K/yr

Close sales in a one-call close sales environment * Deliver a professional customer experience from consultation through installation * Work closely with installation teams to ensure a smooth project ...

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Showing results 21-40

All JobsOne Call JobsOne Call Jobs in Ohio

One Call information

See Ohio salary details

$10

$17

$23

How much do one call jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for one call in Ohio is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a One Call?

One Call operators, also known as utility locator or 811 call center representatives, are professionals who manage requests from individuals or companies planning to dig or excavate. Their primary role is to coordinate with utility companies to ensure that underground utility lines such as gas, water, or electricity are properly marked before any digging occurs. This process helps prevent damage to vital infrastructure, personal injuries, and service disruptions. One Call operators typically work in call centers and use specialized systems to process and dispatch locate requests efficiently.

What are the key skills and qualifications needed to thrive as a One Call coordinator?

To thrive as a One Call Coordinator, you need strong organizational skills, attention to detail, and a good understanding of scheduling or dispatch procedures, often supported by a high school diploma or equivalent. Familiarity with dispatch software, customer relationship management (CRM) systems, and communication tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help individuals excel in this role. These skills are crucial for efficiently managing service requests, ensuring timely responses, and maintaining high customer satisfaction.

What are some common challenges faced by One Call coordinators, and how can they effectively manage a high volume of requests?

One Call coordinators often handle a large number of incoming service requests, which can be challenging when prioritizing urgent needs and maintaining clear communication with both customers and service providers. Effective time management, strong organizational skills, and the ability to stay calm under pressure are crucial for success. Utilizing scheduling software and maintaining well-documented records can help streamline workflow and ensure timely responses. Regular collaboration with team members and ongoing training on best practices can further enhance efficiency and service quality.

What is the difference between One Call vs Emergency Medical Technician?

AspectOne CallEmergency Medical Technician
Required CredentialsVaries by role, often includes certifications for specific servicesEMT certification (e.g., EMT-Basic, EMT-Paramedic)
Work EnvironmentCustomer service, dispatch centers, or field responseAmbulances, emergency scenes, hospitals
Employer & IndustryInsurance companies, healthcare providers, emergency servicesEMS agencies, hospitals, fire departments
Common Search & ComparisonOften compared for emergency response roles and dispatch servicesCompared for frontline emergency medical care roles

While both roles are involved in emergency response, One Call typically refers to dispatch or coordination services, whereas Emergency Medical Technicians (EMTs) provide direct pre-hospital medical care. Understanding these differences helps job seekers identify the right career path in emergency services.

What are popular job titles related to One Call jobs in Ohio?

For One Call jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching One Call jobs in Ohio look for?

The top searched job categories for One Call jobs in Ohio are:

What cities in Ohio are hiring for One Call jobs?

Cities in Ohio with the most One Call job openings:

One Call jobs near you
Infographic showing various One Call job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,420 per year, or $17 per hour.

Call Center Support Specialist

The Children's Network of Southwestern Ontario

Fairborn, OH • On-site

Other

Re-posted 15 hours ago

Job description

Position Summary:
This position is responsible for assisting clients, vendors, staff members, or any customer contacting the agency via telephone or secure email. The person must be able to communicate with professionalism and the highest regard for customer service. The person must have basic computer skills and understand the basic use of unified communications hardware/software in a Call Center setting.
Key Responsibilities:
  1. Answer incoming phone calls including but not limited to:
  • Scheduling
  • Agency/program related questions
  • Medication Refills
  • Crisis triage/988 triage
  • Appointment details
  • Medical records requests
  • General organizational and resource information
  1. Perform several receptionist duties:
  • Cultivating a professional, pleasant, and efficient conduct when greeting all callers.
  • Verifies client contact information to a degree of 100% accuracy and updates, as necessary.
  • Knowledgeable about agency policies and procedures
  • Responsive and accurate in directing calls to the appropriate department or staff member.
  • Encourages clients to reschedule immediately when cancelling appointments, verifies if medication refills are needed at time of reschedule.
  • This work schedule is flexible, based on business needs, and dependent upon times of high call volume. Work hours range from 8am-5pm.
  • Schedules interpreting services via 3rd-party website, as needed.
  • Manages incoming referrals based on current process and makes outreach within 3-business days; documents all outreach to referrals and follows up with referral sources, as needed.
  1. Answers calls with efficiency
  • Maintains communication with the caller until the issue is resolved and all questions are answered; Follows one call resolution model.
  1. May be responsible for covering an evening shift and flex overtime.
  2. Reports daily activities and other pertinent information to a degree of 100% accuracy.
  3. Escalates complaints promptly and to the correct agency personnel.
  4. Securing all client information in assigned place before leaving to a degree of 100% accuracy.
  5. Demonstrates pleasant, professional, and efficient conduct in person and on the telephone as evidence by receiving no complaints regarding voice tone, accuracy, kindness, and responsiveness.
  6. Provides support to the clinical staff of the agency as needed.
  7. Develops and maintains positive collaboration with other community resources and referral agencies.
  8. Safety captain for their location.
  9. Maintains agency-required annual training including HIPAA, client rights and grievances, safety training, infection control, crisis training, and others as required by ODMH/ODADAS.
  10. Adheres to all organizational and departmental policies, including compliance with all behavioral and

ethical expectations.
14. Responds to tasks assigned by Support Management Team and Senior Administration promptly and meets all stated deadlines.
15. Assists other support staff in their absence and with overflow of other duties.
16. Has no unexcused absence from assigned meetings and trainings.
17. Have no more than two unexcused absences per quarter.
18. Other clerical tasks and duties as assigned by Support Management Team.
19. Adheres to all organizational and departmental policies, complying with all behavioral and ethical expectations.
20. Completes all agency-required training, including but not limited to client rights and grievances, safety training, infection control, etc.
21. Demonstrates and supports the company core values TCN C.A.R.E.S. "Commitment, Accountability, Respect, Empathy, Service"
Minimum Qualifications:
  • Education: High School Diploma or Equivalent.
  • Certification: First Aid/CPR; Crisis De-escalation.
  • Other: Prefer previous work in Community Behavioral Health/Addiction Treatment
  • Setting or other Social Service organization; at least one year in customer service or Call Center position; Experience working with multi-line phone and computer system.

Knowledge, Skills, & Abilities:
Knowledge of:
  • Unified communications hardware and software operation.
  • Electronic Health Records.
  • Microsoft Office Suite of products including Teams, Word, Excel, and Outlook.
  • HIPPA Standards.

Skills:
  • Capacity to perform duties effectively under potential emotional stress and conflict situations.
  • Proficiency in utilizing basic computer skills and office equipment for documentation and communication purposes.
  • Practice of a client-focused approach, demonstrating active listening skills, reading comprehension, critical thinking, and leadership abilities.

Abilities:
  • Willingness and physical capability to engage in activities essential to meet the fundamental needs of individuals served. This includes occasional assistance in relocating individuals to new living situations, aiding with shopping, and instructing daily living skills, as necessary.
  • Ability to effectively communicate with clients and the public using empathy and active listening skills. Demonstrate accurate data entry skills. Knowledge retention skills. Ability to think critically and solve problems for positive outcomes.
  • Lifting to 25 pounds, use of computer keyboard for data entry, sitting for periods of time, bending, stooping, reaching, ability to see, hear, and communicate information clearly.

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