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Onboarding Implementation Jobs in California (NOW HIRING)

Cutera

Onboarding & Activation Manager

Brisbane, CA · On-site

$125 - $150/hr

Lead the design, implementation, and continuous improvement of employee and customer onboarding programs that drive readiness, adoption, activation, and long-term success. * Develop and manage ...

CUTERA INC

Lead the design, implementation, and continuous improvement of employee and customer onboarding programs that drive readiness, adoption, activation, and long-term success. * Develop and manage ...

Cutera Inc.

Onboarding & Activation Manager

Brisbane, CA · On-site

$120K - $160K/yr

Lead the design, implementation, and continuous improvement of employee and customer onboarding programs that drive readiness, adoption, activation, and long-term success. * Develop and manage ...

Behavior Frontiers

Onboarding Specialist

El Segundo, CA

$21 - $23/hr

Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations. * Set up new hire accounts, manage the onboarding tracker, and ...

TEAM

Implementation Manager

San Diego, CA · Hybrid

Lead large-scale, high-profile client onboarding and implementation projects from kickoff through successful transition to ongoing service, including developing and managing project timelines ...

Behavior Frontiers

Onboarding Specialist

El Segundo, CA · On-site

$21 - $23/hr

Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations. * Set up new hire accounts, manage the onboarding tracker, and ...

Behavior-Frontiers

Onboarding Specialist

El Segundo, CA · On-site

$250/hr

Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations. * Set up new hire accounts, manage the onboarding tracker, and ...

Behavior Frontiers

Onboarding Specialist

El Segundo, CA · On-site

$21 - $23/hr

Take on and implement any newly added requirements as needed to remain compliant with insurance or state guidelines and expectations. * Set up new hire accounts, manage the onboarding tracker, and ...

Garuda Ventures

Implementation Specialist

San Francisco, CA · On-site

$100 - $125/hr

Run the trainings: end user sessions, hiring manager onboarding, custom loom videos. Success is ... A couple of years into implementation, onboarding or professional services at a B2B SaaS company ...

New

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration, implementation, and training for small to mid-sized firms. You'll act as a trusted partner during the ...

Cranston

Customer Implementation Lead

San Francisco, CA · On-site

$120K - $160K/yr

ABOUT THE ROLE As a Customer Implementation Lead, you will own the customer journey from signed ... WHAT YOU'LL DO - Own onboarding for new accounting-firm customers, from discovery and kickoff ...

Bobyard, Inc

Implementation Manager

San Francisco, CA · On-site

$100K - $125K/yr

Deliver a formal handoff to the CSM that closes every exit-criteria box before you move on What We're Looking For * 2+ years owning SaaS customer onboarding or implementation for a real portfolio of ...

Intuit

Implementation Consultant

Sacramento, CA · On-site

$36.50 - $49.50/hr

You will be instrumental in transforming our customer onboarding experience from fragmented to frictionless, as outlined in our strategic initiatives. As an IES Implementation Expert, you will be the ...

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Onboarding & Activation Manager

Cutera

Brisbane, CA • On-site

$125 - $150/hr

Other

Re-posted 18 days ago

Job description

Job DetailsJob Location: US FIELD - BRISBANE, CA 94005Position Type: Full TimeSalary Range: $120,000.00 - $160,000.00 SalaryPosition Summary:

The Onboarding & Activation Manager is responsible for developing and managing onboarding programs for both employees and customers, ensuring a consistent, efficient, and engaging experience from initial onboarding through successful activation.

Working closely with cross-functional teams, this role creates scalable processes, resources, and communication strategies that improve readiness, accelerate adoption, and enhance the overall onboarding experience.

The ideal candidate is highly organized, operationally minded, customer-focused, and experienced in building programs and processes within a fast-paced environment.

Duties & Responsibilities:
  • Lead the design, implementation, and continuous improvement of employee and customer onboarding programs that drive readiness, adoption, activation, and long-term success.
  • Develop and manage scalable onboarding frameworks, workflows, activation plans, communication strategies, and supporting resources that create a consistent experience across teams, products, customer segments, and regions.
  • Create role-based onboarding pathways, readiness milestones, and success criteria for customer-facing employees and customers, ensuring clear expectations and measurable outcomes.
  • Own customer activation initiatives that accelerate adoption, utilization, time-to-first-treatment, and achievement of key onboarding milestones.
  • Partner cross-functionally to align onboarding activities and remove barriers to success.
  • Establish and monitor onboarding and activation metrics, dashboards, and reporting to measure program effectiveness, identify trends, and drive data-informed improvements.
  • Analyze employee and customer feedback, operational performance, and lifecycle insights to identify opportunities that improve onboarding efficiency, engagement, and overall experience.
  • Lead onboarding-related process improvement initiatives that enhance organizational effectiveness, customer experience, and employee productivity.
  • Other duties as needed or required.
QualificationsMinimum Requirements & Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related discipline.
  • 5+ years of experience in onboarding, customer success operations, implementation management, customer experience, program management, or related field
  • Proven experience designing, implementing, and improving onboarding, activation, or customer lifecycle programs
  • Demonstrated success leading cross-functional initiatives and influencing stakeholders without direct authority.
  • Strong project management, organizational, and process improvement skills.
  • Experience using data, metrics, and feedback to drive operational decisions and program enhancements.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Ability to manage multiple priorities and projects in a fast-paced environment.
  • Proficiency with CRM, learning management, and business intelligence platforms (Salesforce, Power BI, Showpad, LMS platforms preferred).
  • Experience in MedTech, healthcare, aesthetics, SaaS, or other customer lifecycle-driven industries preferred.
  • Ability to travel up to 30%.
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