ZipRecruiter

Log In

1

Onboarding Implementation Manager Jobs in Tennessee

McKesson

Customer Onboarding Specialist

La Vergne, TN · On-site

We are seeking a Customer Onboarding Specialist supporting our Pharmacy and Specialty distribution ... Strong organizational skills and ability to manage multiple implementations at one time * Positive ...

McKesson

Customer Onboarding Specialist

La Vergne, TN · On-site

We are seeking a Customer Onboarding Specialist supporting our Pharmacy and Specialty distribution ... Strong organizational skills and ability to manage multiple implementations at one time * Positive ...

corpay

Project Manager - Implementations

Richmond, VA · Hybrid

In this role, you will manage complex client onboarding projects, ensuring successful implementation of Corpay's payment solutions. You will report directly to the Manager, Payments Implementations ...

corpay

Project Manager - Implementations

Richmond, VA · Hybrid

In this role, you will manage complex client onboarding projects, ensuring successful implementation of Corpay's payment solutions. You will report directly to the Manager, Payments Implementations ...

RouteGenie

Implementation Consultant

Nashville, TN · On-site

$65K - $75K/yr

In this role, you'll manage the customer relationship from contract signature through go-live ... What You'll Do Customer Onboarding & Training * Lead implementation projects with new customers ...

RevSpring Inc

Implementation Consultant

Nashville, TN · On-site

Creates onboarding materials, templates, and process documents to effectively and accurately scale ... management Supervision: N/A Certifications: N/A Language Skills: Ability to read, analyze and ...

HealthTrust

Manager Strategic Accounts

Lebanon, TN · On-site

Oversight of the onboarding, implementation, and overall account health maintenance of our members ... Provides training and helps Account Managers and Associate Account Managers advance through the ...

HealthTrust

Manager Strategic Accounts

Nashville, TN · On-site

Oversight of the onboarding, implementation, and overall account health maintenance of our members ... Provides training and helps Account Managers and Associate Account Managers advance through the ...

RXinsider LTD.

Manager Strategic Accounts

Nashville, TN · On-site

$90 - $130/hr

Oversight of the onboarding, implementation, and overall account health maintenance of our members ... Provides training and helps Account Managers and Associate Account Managers advance through the ...

HealthTrust

Manager Strategic Accounts

Franklin, TN · On-site

Oversight of the onboarding, implementation, and overall account health maintenance of our members ... Provides training and helps Account Managers and Associate Account Managers advance through the ...

previous pagenext page

Showing results 21-40

All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in Tennessee

Onboarding Implementation Manager information

See Tennessee salary details

$35.4K

$94K

$152.5K

How much do onboarding implementation manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for onboarding implementation manager in Tennessee is $93,955.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $109,800.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What are popular job titles related to Onboarding Implementation Manager jobs in Tennessee?

For Onboarding Implementation Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Tennessee look for?

The top searched job categories for Onboarding Implementation Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Onboarding Implementation Manager jobs?

Cities in Tennessee with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you

Implementation Consultant/Onboarding Specialist

Stampli

Nashville, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Description
As an Implementation Consultant/Onboarding Specialist at Stampli, you will lead customers through successful onboarding, acting as a trusted advisor during one of the most critical phases of their journey. You will own implementations end-to-end, from kickoff through Go Live, ensuring customers are set up for long-term success across their ERP and Procure-to-Pay workflows.
This is a hands-on, consultative role focused on discovery, solution design, configuration, and execution. Success is measured by implementation quality, customer adoption at go-live, and the ability to navigate complexity with confidence and clarity.
Customer Success Managers at Stampli are experts in process, systems, and best practices, and they are expected to guide customers decisively, even when that means challenging existing workflows.
Requirements
  • 3-5 years of experience in a customer-facing role, with a strong focus on post-sales implementation, onboarding, or professional services within a B2B SaaS or consulting environment
  • Proven experience owning complex implementations from kickoff through go-live, including managing timelines, dependencies, risks, and shifting requirements
  • Strong background in implementation consulting, ERP or P2P consulting, onboarding, or enterprise SaaS deployments
  • Hands-on experience working with ERP systems such as NetSuite, Sage, or similar platforms, with the ability to understand how systems, data, and workflows connect
  • Demonstrated success leading implementations in multi-stakeholder environments, including working with both operational teams and executive-level contacts
  • Ability to confidently facilitate customer conversations where time is constrained and outcomes matter, guiding discussions toward decisions, next steps, and measurable results
  • Strong project management skills with a disciplined approach to prioritization, follow-through, and driving work to completion
  • Consultative mindset with the ability to balance customer needs, product capabilities, and best practices to deliver scalable solutions
  • Excellent customer-facing communication skills, with a focus on clarity, empathy, and building trust during high-impact moments
  • Comfort working cross-functionally with Sales, Product, Support, and Customer Success, advocating for customers while minimizing friction and noise
  • Ability to operate effectively in fast-moving, ambiguous environments where products, processes, and priorities evolve
  • Proactive, solution-oriented approach with a strong sense of ownership and accountability for outcomes

What You Will Do
Customer Discovery & Solution Design
  • Lead in-depth discovery sessions to understand customer business processes, ERP environments, and AP workflows
  • Ask thoughtful, probing questions to uncover both stated requirements and underlying needs
  • Document current-state processes and design future-state solutions aligned to Stampli best practices
  • Translate customer goals into clear implementation plans and configuration decisions

Implementation Ownership
  • Own customer onboarding from kickoff through go-live, ensuring projects stay on track, and aligned with business goals
  • Configure Stampli to support customer workflows while balancing flexibility with scalability
  • Proactively identify risks, dependencies, and gaps, and drive resolution before they impact delivery
  • Maintain ownership through the post go-live stabilization period, ensuring adoption, issue resolution, and a strong foundation for long-term success

Consultative Guidance & Best Practices
  • Confidently recommend and advocate for best practices, even when they differ from a customer's current approach
  • Set clear expectations around product capabilities, limitations, and timelines
  • Help customers understand the "why" behind implementation decisions to drive adoption and trust
  • Think creatively and propose multiple solution paths and recommend the most viable option

Stakeholder Management & Communication
  • Build strong relationships through clear, timely, and professional communication
  • Effectively manage multiple stakeholders across accounting, IT, and leadership teams
  • Lead customer meetings with confidence, structure, and clear next steps
  • Stand firm when necessary while ensuring all parties walk away aligned and satisfied
  • Escalate and collaborate appropriately when issues arise

Cross-Functional Collaboration
  • Partner closely with Customer Success to ensure smooth handoff post go-live
  • Surface recurring implementation challenges, product gaps, and process trends to appropriate teams

You Will Get
  • The flexibility of working from our Downtown Nashville, TN or Downtown Austin, TX office three days a week (Tuesday, Wednesday, and Thursday), with the option to work remotely for the remainder of the week.
  • Full medical, dental, and vision insurance
  • 401(k) + employer match
  • Access to cutting-edge AI tools, including ChatGPT Enterprise, to enhance productivity, support innovation, and streamline daily workflows
  • Opportunities and development for career and personal growth
  • Strong and experienced leadership that supports your growth and success
  • An open-concept, modern workspace within an inclusive and dynamic scale-up culture

Why Join Stampli?
Stampli is revolutionizing financial operations with AI, far ahead of competitors. For nearly a decade, our AI assistant, Billy, has set the industry standard-processing $105B+ in invoices annually and saving millions of labor hours for 1,800+ customers. More than automation, Billy transforms finance teams by freeing them of manual work.
Our explosive growth places us among the top tech companies at our stage, with exceptionally low churn. After conquering the Accounts Payable space, we're now revolutionizing the entire procure-to-pay (P2P) lifecycle with our new platform that "connects every dot from request to reconciliation."
What sets us apart? We adapt to customers-not the other way around-integrating with 70+ ERPs in weeks, not months. Our customer-first approach extends to our award-winning workplace culture, with vibrant, global offices. We've earned multiple Comparably awards, including Best Company Outlook, Work-Life Balance, Compensation, Happiness, and Perks & Benefits.
Here at Stampli, we build exceptional products with exceptional people. Join our dynamic team where your career will thrive in an environment that champions creativity, collaboration, and growth!

Apply