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Onboarding Customer Service Jobs (NOW HIRING)

Zamp

Onboarding & Customer Success

You'll build and scale relationships with referral partners, white-label service providers ... Work closely with Sales, Marketing, Product, and Customer Success to ensure partner programs align ...

Approvely

Onboarding Specialist

Fort Lauderdale, FL · On-site

Qualifications: • Experience in onboarding, customer service, or related fields, with a preference for backgrounds in startups or fast-paced settings. • Superior organizational skills and ...

Chadwell Supply

Customer Service Trainer

Tampa, FL · On-site

This includes onboarding new employees and providing retraining to existing team members when new information or procedures are introduced. The specialist will support the Customer Service team by ...

Chadwell Supply

Customer Service Trainer

Tampa, FL · On-site

This includes onboarding new employees and providing retraining to existing team members when new information or procedures are introduced. The specialist will support the Customer Service team by ...

Aquent

Technical Onboarding Specialist

Seattle, WA · On-site

$25 - $29/hr

Help customers use approved self-service resources to complete onboarding tasks independently. * Monitor onboarding progress, reinforce milestones, and address standard technical questions.

The HR Source

Onboarding Coordinator

New York, NY · On-site

A minimum of two (2) years of professional experience supporting Human Resources, Talent Acquisition, recruiting coordination, employee onboarding, customer service, hospitality, operations, or ...

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Onboarding & Customer Success

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Zamp
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Posted 8 days ago

Job description

Regional Partner Manager

Zamp is transforming how businesses manage sales tax compliance — automating registrations, calculations, filings, and payments so companies can focus on growth, not complexity. We partner with eCommerce platforms, ERP providers, accounting firms, and system integrators to deliver seamless, hands-off tax compliance solutions.

As a Regional Partner Manager, you will own Zamp's partner strategy and execution within your assigned U.S. region. You'll build and scale relationships with referral partners, white-label service providers, accounting firms, and technology platforms that serve mid-market and enterprise clients. This role combines strategic business development with hands-on partner engagement — driving new partner recruitment, regional events, enablement, and go-to-market planning.

Key Responsibilities
  • Regional Strategy & Ownership: Develop and execute a regional partnership strategy aligned with Zamp's national goals for growth and brand awareness.
  • Partner Recruitment & Enablement: Identify, recruit, and onboard new referral and white-label partners, including eCommerce agencies, ERP consultants, accounting firms, and system integrators.
  • Relationship Management: Serve as the primary regional contact for partners — driving engagement, enablement, and revenue through co-marketing, joint sales efforts, and ongoing training.
  • Event & Program Management: Plan and execute regional partner events, sponsorships, and trade shows. Collaborate with Marketing on partner content, webinars, and campaigns.
  • Pipeline & Performance Tracking: Maintain visibility into partner performance metrics — tracking recruitment goals, lead generation, and partner-sourced revenue.
  • Budget & Resource Management: Manage a regional partnership budget, ensuring high ROI on events, sponsorships, and partner initiatives.
  • Cross-Functional Collaboration: Work closely with Sales, Marketing, Product, and Customer Success to ensure partner programs align with Zamp's broader go-to-market strategy and customer needs.
Qualifications
  • 5+ years of experience in partnerships, channel sales, or business development, ideally in SaaS, fintech, tax, or eCommerce technology.
  • Proven success building and managing partner ecosystems across a defined region or vertical.
  • Experience with go-to-market planning, event strategy, and budgeting.
  • Strong understanding of eCommerce, ERP, billing, or accounting ecosystems.
  • Excellent relationship-building and communication skills — comfortable presenting to executives and collaborating cross-functionally.
  • Self-starter with strong organizational skills and the ability to manage multiple priorities across a large territory.
Preferred Experience
  • Familiarity with sales tax, VAT, or compliance-related services.
  • Experience working with agency, accounting, or technology partners in referral or reseller programs.
  • Prior experience at a fast-growing SaaS or B2B technology company.
Why Join Zamp
  • Be part of a mission-driven company simplifying a complex and critical part of doing business.
  • Build a partner network from the ground up in your region — with autonomy and executive support.
  • Competitive compensation, equity, and benefits package.

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