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On Call Straight Talk Customer Service Jobs (NOW HIRING)

Livingston International

Release Customs Analyst

ND · On-site

$16.50 - $25.48/hr

Client Service oriented -- interpersonal skills with internal/external clients and coworkers ... Straight Talk Customer First Focus Inclusion and Collaboration Leading and Developing Agility ...

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How much do on call straight talk customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for on call straight talk customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by On Call Straight Talk Customer Service representatives, and how can they be managed effectively?

On Call Straight Talk Customer Service representatives often face challenges such as handling a high volume of calls, managing frustrated customers, and quickly resolving technical issues. Balancing multiple inquiries while maintaining a calm and professional demeanor can be demanding. Effective time management, ongoing product training, and strong communication skills are crucial for success in this fast-paced environment. Many representatives find that collaborating with teammates and supervisors helps in finding solutions and sharing best practices. Additionally, utilizing available resources and support tools can make it easier to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as an On Call Straight Talk Customer Service representative?

To thrive as an On Call Straight Talk Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a calm demeanor under pressure help you stand out in this role. These skills are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining the company's reputation.

What is an On Call Straight Talk Customer Service representative?

On Call Straight Talk Customer Service representatives are professionals who provide customer support for Straight Talk, a wireless service provider. They assist customers with a variety of issues, including account management, technical troubleshooting, billing inquiries, and service activation. As 'on call' employees, they may work flexible hours or be available as needed to handle customer concerns. Their main goal is to resolve problems efficiently and ensure customer satisfaction with Straight Talk services.

What is the difference between On Call Straight Talk Customer Service vs Call Center Customer Service Representative?

AspectOn Call Straight Talk Customer ServiceCall Center Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote or on-site, handling customer inquiries via phoneCall centers, handling high volume calls in a structured environment
Industry UsageTelecommunications, retailVarious industries including telecom, retail, finance
Job FocusProviding technical support, account assistance, troubleshootingAnswering customer questions, resolving issues, processing orders

Both roles involve customer interaction via phone, requiring good communication skills. On Call Straight Talk Customer Service typically focuses on supporting Straight Talk customers specifically, often in a remote setting, while Call Center Customer Service Representatives may work in larger call centers across various industries. The core skills and credentials are similar, but the scope and environment can differ.

How do you become an on call Straight Talk customer service agent?

To become an on call Straight Talk customer service agent, candidates typically need to apply through the company's careers page or job boards, meet minimum requirements such as customer service experience and good communication skills, and complete any required training or assessments. Flexibility for on call shifts and familiarity with mobile services or troubleshooting may also be beneficial.

What cities are hiring for On Call Straight Talk Customer Service jobs?

Cities with the most On Call Straight Talk Customer Service job openings:

What are the most commonly searched types of Straight Talk Customer Service jobs?

The most popular types of Straight Talk Customer Service jobs are:

What states have the most On Call Straight Talk Customer Service jobs?

States with the most job openings for On Call Straight Talk Customer Service jobs include:

On Call Straight Talk Customer Service jobs near you

Trade Management Executive

Livingston International

Doral, FL

Full-time

Posted 3 days ago

New

Livingston International rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Trade Management Executive 

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.  

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. 

JOB SUMMARY

The Trade Management Executive is responsible for new business development within an assigned territory. This includes but not limited to generating new business with new clients; building business relationships; executing sales strategies; meet and/or exceeds quarterly and annual sales targets and presenting ongoing business reviews on all accounts.

KEY DUTIES & RESPONSIBILITIES
  • Develop strategic territory plans (within a pre-defined geographic territory) which include the identification of high to medium potential accounts.
  • Generate account shares by proactively identifying new opportunities to introduce Livingston's services and solutions for new clients secured.
  • Implement new business and ensure proper communication among all stakeholders.
  • Establish and maintain business relationship with new clients.
  • Conduct thorough needs assessments of prospects and identify other opportunities for Livingston's solutions.
  • Work closely with other team members to draft Request for Proposal (RFPs) and ensure clients received it by specified date.
  • Negotiate pricing and contract terms with new clients and work closely with other cross-functional departments to review, edit and finalize contracts.
  • Develop contact and strategic account plans in conjunction with other cross-functional departments.
  • Liaise with sales and other departments to ensure effective communication of new clients' issues (e.g. pricing, solutions, financials etc.)
  • Achieve or exceed sales targets as assigned by Director, Business Development.
  • Perform other related duties as assigned by management.
  • Adhere to established policies and procedures.
     
KNOWLEDGE & SKILLS
  • Excellent communication and interpersonal skills (both verbal and written) 
  • Excellent B2B sales and key account management skills
  • Demonstrated ability to be able to open and close business sales
  • Proven track record to achieve and exceed sales target goals
  • Strong organizational skills with the ability to prioritize workload and meet tight deadlines
  • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • High initiative, self-motivated and results oriented
  • Working knowledge of a customer relationship management (CRM) system e.g. salesforce.com
     
WORK EXPERIENCE - MINIMUM REQUIRED
5 years of related experience
EDUCATION
Required: Associates Degree or post-secondary education
Preferred: Bachelors Degree or equivalent
CERTIFICATIONS DESCRIPTION
COMPETENCIES
Agility
Business Acumen and Straight Talk
Customer First Focus
Inclusion and Collaboration
Leading and Developing
Accountability

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.  

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 81,900-117,000 USD. Actual compensation will be determined based on these factors and may vary accordingly. 

Diversity, Equity, and Inclusion at Livingston 

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.   All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. 

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.  

Job Type: Full Time 

Location: FL Miami - US034, HomeOffice Chicago

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