The ideal candidate has strong experience supporting MuleSoft integrations, API management ... Collaborate with developers, architects, and business teams to resolve technical challenges.
Quick apply
The ideal candidate has strong experience supporting MuleSoft integrations, API management ... Collaborate with developers, architects, and business teams to resolve technical challenges.
Quick apply
The ideal candidate has strong experience supporting MuleSoft integrations, API management ... Collaborate with developers, architects, and business teams to resolve technical challenges.
Columbus, OH · Remote
$55 - $60/hr
... to On-Call (24/7 daily, 365 days a Year) Knowledge: Strong knowledge of Unix, Linux, Windows ... Jenkins, Nexis, Azure DevOps, etc.) Version control subsystem like: Git, Subversion, etc. Storage ...
Quick apply
Columbus, OH · Remote
$55 - $60/hr
... to On-Call (24/7 daily, 365 days a Year) Knowledge: Strong knowledge of Unix, Linux, Windows ... Jenkins, Nexis, Azure DevOps, etc.) Version control subsystem like: Git, Subversion, etc. Storage ...
... on-call rotation for critical production systems Education & Experience Bachelor's degree in ... Engineer with at least 3 years developing or supporting MuleSoft API or similar technologies ...
... on-call rotation for critical production systems Education & Experience Bachelor's degree in ... Engineer with at least 3 years developing or supporting MuleSoft API or similar technologies ...
Weekend Work: Occasional * On Call: Yes Applications Integration Developer Senior Key ... Programmer skills may include TCL code development, MuleSoft AnyPoint, Infor Cloverleaf HL7v2 ...
Weekend Work: Occasional * On Call: Yes Applications Integration Developer Senior Key ... Programmer skills may include TCL code development, MuleSoft AnyPoint, Infor Cloverleaf HL7v2 ...
Schaumburg, IL · On-site
$51.50 - $67.75/hr
Work with developers to fix bugs or defects in software * Work with Mulesoft environment to create ... Work on-call on the weekends on a rotation basis Position Qualifications: * At least 7 to 11 years ...
Schaumburg, IL · On-site
$51.50 - $67.75/hr
Work with developers to fix bugs or defects in software * Work with Mulesoft environment to create ... Work on-call on the weekends on a rotation basis Position Qualifications: * At least 7 to 11 years ...
$62.25 - $79.25/hr
Provides on call support and monitors the system and identifies system deficiencies. Minimum ... Working knowledge of an ESB tool such as WSO2 or MuleSoft ESBs is preferred. Prior experience ...
$62.25 - $79.25/hr
Provides on call support and monitors the system and identifies system deficiencies. Minimum ... Working knowledge of an ESB tool such as WSO2 or MuleSoft ESBs is preferred. Prior experience ...
Coppell, TX · Remote
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · Remote
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
... weekly on-call and maintenance and operations rotations to support production incidents, issue ... Required : • Bachelor's degree in Computer Science, Information Systems, Engineering, or a ...
... weekly on-call and maintenance and operations rotations to support production incidents, issue ... Required : • Bachelor's degree in Computer Science, Information Systems, Engineering, or a ...
... weekly on-call and maintenance and operations rotations to support production incidents, issue ... Required : • Bachelor's degree in Computer Science, Information Systems, Engineering, or a ...
... weekly on-call and maintenance and operations rotations to support production incidents, issue ... Required : • Bachelor's degree in Computer Science, Information Systems, Engineering, or a ...
... weekly on-call and maintenance and operations rotations to support production incidents, issue ... Required : • Bachelor's degree in Computer Science, Information Systems, Engineering, or a ...
... weekly on-call and maintenance and operations rotations to support production incidents, issue ... Required : • Bachelor's degree in Computer Science, Information Systems, Engineering, or a ...
Manhattan Beach, CA · On-site
$125K - $160K/yr
Experience in iPaaS middleware platforms such as Boomi, MuleSoft and Informatica. * Experience in ... Available for on-call work during after-hours and weekends. * Work in an Agile environment with ...
Manhattan Beach, CA · On-site
$125K - $160K/yr
Experience in iPaaS middleware platforms such as Boomi, MuleSoft and Informatica. * Experience in ... Available for on-call work during after-hours and weekends. * Work in an Agile environment with ...
Manhattan Beach, CA · On-site
$125K - $160K/yr
Experience in iPaaS middleware platforms such as Boomi, MuleSoft and Informatica. * Experience in ... Available for on-call work during after-hours and weekends. * Work in an Agile environment with ...
Manhattan Beach, CA · On-site
$125K - $160K/yr
Experience in iPaaS middleware platforms such as Boomi, MuleSoft and Informatica. * Experience in ... Available for on-call work during after-hours and weekends. * Work in an Agile environment with ...
Coppell, TX · On-site +1
You know you will sometimes be on call. * You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · On-site +1
You know you will sometimes be on call. * You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
You know you will sometimes be on call. * You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
You know you will sometimes be on call. * You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · Remote
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · Remote
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · On-site +1
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · On-site +1
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Participate in on-call production support rotations as required. Documentation & Compliance ... MuleSoft * IBM Integration Bus (IIB) * IBM MQ * Apache Camel * Apache Kafka * TIBCO * Oracle SOA ...
Participate in on-call production support rotations as required. Documentation & Compliance ... MuleSoft * IBM Integration Bus (IIB) * IBM MQ * Apache Camel * Apache Kafka * TIBCO * Oracle SOA ...
Coppell, TX · On-site +1
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Coppell, TX · On-site +1
You know you will sometimes be on call. You'll triage any tickets that come in, troubleshoot, fix ... you're able to use Mulesoft to build APIs and React or Node.js to work on digital apps.
Participate in on-call production support rotations as required. Documentation & Compliance ... MuleSoft * IBM Integration Bus (IIB) * IBM MQ * Apache Camel * Apache Kafka * TIBCO * Oracle SOA ...
Participate in on-call production support rotations as required. Documentation & Compliance ... MuleSoft * IBM Integration Bus (IIB) * IBM MQ * Apache Camel * Apache Kafka * TIBCO * Oracle SOA ...
Sioux Falls, SD · On-site
... provide customer support for on-call help desk during certain periods during the day ... a software developer or related occupation in software engineering or software development; or ...
New
Sioux Falls, SD · On-site
... provide customer support for on-call help desk during certain periods during the day ... a software developer or related occupation in software engineering or software development; or ...
New
$10.58 - $16.70
1% of jobs
$16.70 - $22.81
0% of jobs
$22.81 - $28.93
0% of jobs
$28.93 - $35.05
0% of jobs
$35.05 - $41.17
3% of jobs
$41.17 - $47.29
5% of jobs
$47.29 - $53.41
11% of jobs
$54.43 is the 25th percentile. Wages below this are outliers.
$53.41 - $59.53
25% of jobs
The median wage is $60.47 / hr.
$59.53 - $65.65
27% of jobs
$66.29 is the 75th percentile. Wages above this are outliers.
$65.65 - $71.77
20% of jobs
$71.77 - $77.88
7% of jobs
$10
$59
$77
Charlotte, NC
$56/hr
Full-time
Posted 8 days ago
Senior Support Analyst - Charlotte, NC - $56/hr
Location: Charlotte, NC
Work Arrangement: Onsite
Overview:
We're seeking a Senior Support Analyst to support and maintain enterprise integration platforms, APIs, and critical business systems within a fast-paced production environment.
This role is responsible for troubleshooting complex integration issues, supporting API platforms, improving system reliability, and ensuring seamless data flow across enterprise applications. The ideal candidate has strong experience supporting MuleSoft integrations, API management platforms, and production systems while working closely with developers, business stakeholders, and operations teams.
Key Responsibilities:
Provide advanced support for enterprise integrations, APIs, and middleware platforms.
Troubleshoot and resolve complex production issues involving integrations, performance, and data flow.
Perform root cause analysis and implement corrective actions to prevent recurring issues.
Support MuleSoft APIs and integration solutions across multiple business applications.
Monitor system health, availability, and performance using enterprise monitoring tools.
Respond to incidents, outages, and production issues while minimizing business impact.
Collaborate with developers, architects, and business teams to resolve technical challenges.
Support deployment activities and production releases.
Create and maintain technical documentation, support procedures, and knowledge articles.
Participate in 24x7 on-call support rotations for critical production systems.
Identify opportunities to improve reliability, monitoring, automation, and operational efficiency.
Requirements:
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
5+ years of experience supporting enterprise integrations or middleware platforms.
3+ years of experience supporting MuleSoft APIs or similar integration technologies.
Experience with MuleSoft Anypoint Platform.
Strong understanding of API management, data transformation, and integration flow design.
Knowledge of Java, XML, JSON, and REST APIs.
Experience conducting root cause analysis and troubleshooting production issues.
Understanding of enterprise system architecture and integration best practices.
Experience working within Agile or Scrum environments.
Strong communication and collaboration skills.
Ability to support mission-critical production systems.
Preferred Qualifications:
Experience building monitoring and alerting dashboards.
Experience with Grafana, Dynatrace, Prometheus, Datadog, or Splunk.
Site Reliability Engineering (SRE) experience.
Experience supporting large-scale enterprise applications.
Financial services or highly regulated industry experience.
Automation and process improvement experience.
Compensation & Benefits:
Pay Rate: $56/hour
Employment Type: Contract
Work Arrangement: Onsite
Visa Sponsorship: No visa sponsorship available.
Relocation Assistance: No relocation assistance available.
Work Authorization: U.S. Citizens and Green Card holders only.
Local Charlotte-area candidates strongly preferred.
Benefits may be available based on employment classification.
Apply Today:
If you have strong integration support experience, MuleSoft expertise, and enjoy solving complex production issues in enterprise environments, we encourage you to apply today.