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Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The General Maintenance Technician maintains the physical structure, equipment, and interior finishes of the facility through hands-on work. This multi-skilled role combines responsibilities in facilities engineering, painting, and carpentry. The technician performs preventive maintenance, emergency repairs, and cosmetic enhancements on HVAC, electrical, mechanical, plumbing, and fire/life safety systems, as well as structural elements such as walls, doors, ceilings, flooring, and fixtures. The technician ensures all work is completed safely, efficiently, and in compliance with local regulations.

What You Will Do

Facilities Engineering & Maintenance

• Maintain and repair HVAC, electrical, plumbing, mechanical, and fire/life safety systems.
• Conduct scheduled preventive maintenance and respond to emergency or corrective maintenance needs.
• Keep accurate records of maintenance, inspections, and repairs to ensure compliance with state, federal, and fire marshal regulations.

Carpentry & Structural Repairs

• Install, maintain, and repair walls, ceilings, floors, entry doors, fitting room hardware, drawer systems, and other fixtures.
• Perform structural assessments and repairs of laminate surfaces, flatwork, and roof drains.
• Interpret blueprints and specifications to complete tasks with minimal supervision.

Painting & Surface Finishing

• Prepare and finish interior and exterior surfaces using appropriate materials such as varnish, lacquer, and latex.
• Apply tape and joint compound, repair drywall, and remove graffiti.
• Operate and maintain painting equipment, mix paints, and install wall coverings.

General Responsibilities

• Use work order systems to track and complete tasks efficiently.
• Maintain a clean and safe work environment and follow all safety protocols for hazardous materials and elevated work (e.g., ladders, scaffolding).
• Estimate materials and time for projects and manage inventory and supplies.
• Respond to routine and emergency service calls and assist with special projects as needed.
• Maintain regular, dependable attendance and provide on-call availability when required.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Technical Expertise in HVAC, electrical, plumbing, mechanical systems, painting techniques, carpentry, and surface finishing.

Problem-Solving and troubleshooting across systems, materials, and finishes.

Safety & Compliance Awareness including handling hazardous materials and adhering to OSHA, EPA, and fire safety codes.

Precision & Attention to Detail in construction, repair, and cosmetic finishes.

Time Management for prioritizing tasks and completing work independently or as part of a team.

Communication Skills to interpret instructions, collaborate with peers, and document completed work.

Tool & Equipment Proficiency including hand and power tools, painting gear, and maintenance equipment.

Basic Math & Computer Literacy for estimating materials and managing digital work order systems.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply. 
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.