IP Telephony: * Experience with Voice/IP, Voice/Frame Relay, Call Manager, Unified Messaging ... Network Operating Systems (Win 98/NT 4.0/2000, Linux, Novell); Network Applications (Exchange ...
IP Telephony: * Experience with Voice/IP, Voice/Frame Relay, Call Manager, Unified Messaging ... Network Operating Systems (Win 98/NT 4.0/2000, Linux, Novell); Network Applications (Exchange ...
... Provide on-call/on-site support during technical issues and be available on weekends during ... operating procedures (SOPs) to minimize service disruptions. Generate, follow and enforce SOP ...
... Provide on-call/on-site support during technical issues and be available on weekends during ... operating procedures (SOPs) to minimize service disruptions. Generate, follow and enforce SOP ...
Associate Engineer, SRE IP
Bethpage, NY · On-site
$58.25 - $77.50/hr
Execute runbooks and follow standard operating procedures for incident response and escalation ... Participate in an on-call rotation with guidance and mentorship. * Document troubleshooting steps ...
Associate Engineer, SRE IP
Bethpage, NY · On-site
$58.25 - $77.50/hr
Execute runbooks and follow standard operating procedures for incident response and escalation ... Participate in an on-call rotation with guidance and mentorship. * Document troubleshooting steps ...
Telecom Operator
Baytown, TX · On-site
$16.50 - $22.75/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Telecom Operator
Baytown, TX · On-site
$16.50 - $22.75/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Communications Operator
Wooster, OH · On-site
Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager ... Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day.
Quick apply
Communications Operator
Wooster, OH · On-site
Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager ... Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day.
Telecom Operator
Baytown, TX · On-site
$16.75 - $23.25/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Telecom Operator
Baytown, TX · On-site
$16.75 - $23.25/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Troubleshoot IP-based security networks, servers, workstations, field devices, edge devices ... operating requirements. * On-call work and out-of-state travel may be required. * Other duties as ...
Troubleshoot IP-based security networks, servers, workstations, field devices, edge devices ... operating requirements. * On-call work and out-of-state travel may be required. * Other duties as ...
Access Control Technician II
Arlington, TX · On-site
$62K/yr
Some evening and weekend. * On-call schedule as well. Salary Salary is commensurate based on ... relay outputs, power supply faults, battery backup issues, lock power failures, network drops, IP ...
Access Control Technician II
Arlington, TX · On-site
$62K/yr
Some evening and weekend. * On-call schedule as well. Salary Salary is commensurate based on ... relay outputs, power supply faults, battery backup issues, lock power failures, network drops, IP ...
Linux Engineer
Atlanta, GA · On-site
... IPTables, ISC2 BIND DNS, TCP/IP, IPv4/IPv6, Postfix/SMTP Relay. * Administer Linux Server ... Participation in a 24/7/365 on-call rotation
Linux Engineer
Atlanta, GA · On-site
... IPTables, ISC2 BIND DNS, TCP/IP, IPv4/IPv6, Postfix/SMTP Relay. * Administer Linux Server ... Participation in a 24/7/365 on-call rotation
Some evening and weekend. * On-call schedule as well. Salary Salary is commensurate based on ... relay outputs, power supply faults, battery backup issues, lock power failures, network drops, IP ...
Some evening and weekend. * On-call schedule as well. Salary Salary is commensurate based on ... relay outputs, power supply faults, battery backup issues, lock power failures, network drops, IP ...
Telecom Operator - PRN
The Woodlands, TX · On-site
$15.75 - $21.75/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Telecom Operator - PRN
The Woodlands, TX · On-site
$15.75 - $21.75/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Switchboard Operator PRN
Winchester, TN · On-site
$12.75 - $16.25/hr
The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes ... Also take and relay messages to on-call persons by paging, beeping or calling their home. Keep all ...
Switchboard Operator PRN
Winchester, TN · On-site
$12.75 - $16.25/hr
The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes ... Also take and relay messages to on-call persons by paging, beeping or calling their home. Keep all ...
Switchboard Operator PRN
Winchester, TN · On-site
$12.75 - $16.25/hr
The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes ... Also take and relay messages to on-call persons by paging, beeping or calling their home. Keep all ...
Switchboard Operator PRN
Winchester, TN · On-site
$12.75 - $16.25/hr
The Switchboard Operator receives all incoming calls to the hospital. Does in-house paging, codes ... Also take and relay messages to on-call persons by paging, beeping or calling their home. Keep all ...
Linux Engineer
Atlanta, GA · On-site
... IP, IPv4/IPv6, Postfix/SMTP Relay. • Administer Linux Server Clustering, NFSv3/NFSv4, PXE boot ... Participation in a 24/7/365 on-call rotation Company : Electrosoft delivers technology-based ...
Linux Engineer
Atlanta, GA · On-site
... IP, IPv4/IPv6, Postfix/SMTP Relay. • Administer Linux Server Clustering, NFSv3/NFSv4, PXE boot ... Participation in a 24/7/365 on-call rotation Company : Electrosoft delivers technology-based ...
Participate in an on-call rotation for business-hours and after-hours operational support. In ... Minimum of five years of relevant experience designing, deploying, operating, and troubleshooting ...
Participate in an on-call rotation for business-hours and after-hours operational support. In ... Minimum of five years of relevant experience designing, deploying, operating, and troubleshooting ...
Electronics Technician
Garner, NC · On-site
CCTV equipment, analog and digital IP based systems Intercom / Audio systems Electronic locking ... Relay logic and PLC based control Repair and maintenance of mechanical locking devices, panic ...
Quick apply
Electronics Technician
Garner, NC · On-site
CCTV equipment, analog and digital IP based systems Intercom / Audio systems Electronic locking ... Relay logic and PLC based control Repair and maintenance of mechanical locking devices, panic ...
Telecom Operator - PRN
The Woodlands, TX · On-site
$16.50 - $22.75/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Telecom Operator - PRN
The Woodlands, TX · On-site
$16.50 - $22.75/hr
... relay calls or messages to the requested party or hospital area. This position assists patient ... No ON-CALL* *Note that employees may be required to be on-call during emergencies (ie. Disaster ...
Participate in an on-call rotation for business-hours and after-hours operational support. In ... Experience configuring, troubleshooting, and operating advanced routing protocols and technologies ...
Participate in an on-call rotation for business-hours and after-hours operational support. In ... Experience configuring, troubleshooting, and operating advanced routing protocols and technologies ...
CCTV equipment, analog and digital IP based systems Intercom / Audio systems Electronic locking ... Relay logic and PLC based control Repair and maintenance of mechanical locking devices, panic ...
CCTV equipment, analog and digital IP based systems Intercom / Audio systems Electronic locking ... Relay logic and PLC based control Repair and maintenance of mechanical locking devices, panic ...
Electronics Technician
Garner, NC · On-site
CCTV equipment, analog and digital IP based systems Intercom / Audio systems Electronic locking ... Relay logic and PLC based control Repair and maintenance of mechanical locking devices, panic ...
Quick apply
Electronics Technician
Garner, NC · On-site
CCTV equipment, analog and digital IP based systems Intercom / Audio systems Electronic locking ... Relay logic and PLC based control Repair and maintenance of mechanical locking devices, panic ...
On Call Ip Relay Operator information
See salary details
$9.62 - $11.34
2% of jobs
$11.34 - $13.07
11% of jobs
$13.07 - $14.79
11% of jobs
$15.13 is the 25th percentile. Wages below this are outliers.
$14.79 - $16.52
9% of jobs
$16.52 - $18.25
15% of jobs
The median wage is $19.11 / hr.
$18.25 - $19.97
5% of jobs
$19.97 - $21.70
5% of jobs
$21.70 - $23.43
4% of jobs
$23.43 - $25.15
12% of jobs
$25.32 is the 75th percentile. Wages above this are outliers.
$25.15 - $26.88
14% of jobs
$26.88 - $28.61
13% of jobs
$9
$20
$28
How much do on call ip relay operator jobs pay per hour?
Advanced IPT (Internet Protocol Telephony) Technical Support Specialist
Norwood, OH • On-site
Full-time
Re-posted 20 days ago
CDK Global rating
7.4
Based on 20 frontline employees who took The Breakroom Quiz
168th of 243 rated software companies
Job description
ADP Dealer Services is now CDK Global.
Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours. We are looking to hire over 200 people by January in our new Center of Excellence in Norwood, OH!
GreenLight Your Career.
Job Description
ADP Dealer Services is now CDK Global. Stability meets Agility. CDK is one of the largest technology providers to the automotive industry, with more than 26,000 dealer sites in over 100 countries and nearly 9,000 employees worldwide. From data scientists to sales and operations experts, we're hiring to support your growth and ours. GreenLight Your Career.
Position Description:
Provide national support for CDK Internet Protocol Telephony (IPT) clients, systems, products, and initiatives by troubleshooting and resolving level II technical issues. This position will work directly with tier one support associates, clients, engineering, Field Service Engineers, and various vendor partners.
This position requires the individual to assume a leadership role in resolving client issues and to mentor and train other support associates
Position Overview:
- Receive inbound escalation calls and voicemails from tier one
- Resolve client and associate inquiries in a timely and accurate manner
- Attend training as required to stay current with industry developments
- Understand and implement ADP processes and policies
- Thoroughly and accurately document all inquiries and activities utilizing the method provided
- Assume a leadership role in when partnering to resolve client issues
- Develop and deliver training to other teams as needed
- Work with product teams to develop and deliver products and enhancements to market
- Able to cover a rotating on call shift to include weekends and holidays
Qualifications
Outstanding interpersonal skills to deal with diverse personalities and work styles; ability to handle high call volumes and work demands. Superior verbal communication skills. Clear, concise, and timely documentation of troubleshooting and diagnostic work performed.
- Ability to troubleshoot technical problems, demonstrate problem solving and resourcefulness in obtaining information. Ability to quickly assimilate problems and develop a resolution strategy.
- Ability to work as a team member, contribute to good team dynamics, and work with limited supervision.
- Ability to adapt to shifting priorities and be able to handle multiple tasks simultaneously.
- Advanced understanding of data center architecture, design, implementation and support.
- Ability to multi-task across a variety of client and technical issues.
- CCNA Required
- CCNP is a highly desirable
- Must have the ability to read, write, and speak English fluently. Spanish and French language ability is desirable
Experience:
- 3-5+ years of user support or implementation experience within a technical support organization is required.
- Experience in a call or technical assistance center is required as is experience in supporting networks, IP Telephony, or PBX environments.
- Excellent customer service skills including phone, follow-up, and availability.
- Proven ability to lead by example and affect a positive change among peers.
A strong level of understanding in at least one of the following key product disciplines is required:
IP Telephony:
- Experience with Voice/IP, Voice/Frame Relay, Call Manager, Unified Messaging Systems.
- Networking: Network support, network design, and/or analysis is expected at this level.
- Good knowledge of TCP/IP, IPX, token ring, and SNA/SDLC protocols. Knowledge of telco WAN connectivity concepts (analog, DDS, T1, ISDN, Frame Relay, etc...).
- Complete understanding of LAN connectivity hardware and wiring concepts (10/100baseT/routers/Switches/Hubs & terminal servers); router and switching technologies RIP, OSPF, IGRP, EIGRP.
Microsoft Servers: Server support or server install configuration is expected at this level.
Network Operating Systems (Win 98/NT 4.0/2000, Linux, Novell); Network Applications (Exchange, Proxy, IIS, MS Terminal Server).BS/BA degree in Computer Science or equivalent work and educational experience.
Additional Information
We cannot succeed as a world class service company unless we globally attract, motivate, empower and retain exceptionally knowledgeable, talented, and committed associates.
Our associates have a strong work ethic and results-orientation, believe in and support our core values, and reflect the diverse business environments in which we operate. We will offer our associates challenges, opportunities, and advancement in an informal, fast-paced, non-bureaucratic environment that is sensitive to work-family and flexible-schedule issues. We will provide technologies that enable our associates to meet our clients' ever-changing product needs and preferences.
We want each associate to feel like an integral part of a team that is making a discernible positive contribution to CDK's success. Our goal is to be the clear employer of choice for our current and future associates.
CDK Global is an Equal Opportunity Employer; Minorities/Women/Veterans/Disabled.
We believe that diversity in all aspects of business leads to strength.
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