On Call Entry Level Desktop Support Jobs in Raleigh, NC

POSITION SUMMARY

The Thermal Field Service Technician is responsible for the startup, commissioning, and scheduled or emergency service on data center cooling systems. Techs will be provided with the appropriate training certification, as part of their ongoing development. However, the technician will be expected to meet the technical requirements of the position throughout their progression of the Vertiv Certification program.  The Field Service Technician is primarily responsible to support products and services within our Thermal product family.  This is an entry level position that will support more experienced technician on repairs and preventative maintenance duties.  Preventative maintenance duties will include taking unit readings and taking measurements of temperature, voltages, pressures and controller diagnostics.   The Field Service Technician will execute preventative maintenance, such as coil cleaning, filter changes, fluid samples and fluid remediation.  The employee must past the EPA the EPA608 license within 6 months of their hire date.  The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives, and others as appropriate.

QUALIFICATIONS

• Experience working with Mechanical and Electrical systems.  
• Experience working with hand tools and power tools
• Familiarity with electrical / electronic test equipment and fundamentals
• Technical aptitude and problem-solving skills
• Computer skills and understanding computer logic
• HVAC basic understanding preferred, but not required
• Elementary fix/repair techniques based on directed supervision
• Understanding of Psychrometrics 
• Strong mathematical capabilities
• Ability to work on ladders or work comfortably at heights and on roofs
• Have an EPA608 license or take the EPA 608 license exam and pass the test within 6 months of being hired.

PHYSICAL & ENVIRONMENTAL DEMANDS

• While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds
• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)
• Travel is required
• Flexible schedules (weekends, evenings, and holidays)
• May have on-call responsibility
• Valid driver's license 
• Must be at least 18 years old

Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.

WORKING CONDITIONS:

• Travel is required
• Flexible schedules (weekends, evenings, and holidays)
• May have on-call responsibility
• Valid driver's license 
• Must be at least 18 years old

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS: Safety.  Integrity.  Respect.  Teamwork.  Inclusion.

OUR STRATEGIC PRIORITIES

  High-Performance Culture Customer Focus

  Operational Excellence

  Innovation

  Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication 

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.   

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.