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On Call Entry Level Desktop Support Jobs in Lawrence, KS

TEKsystems

Site Support Technician

Topeka, KS

$22 - $25/hr

Top Skills Details Strong Desktop Support Dell PC Break/fix Video Conferencing Job Description • ... Entry Level Job Type & Location This is a Contract position based out of Topeka, KS. Pay and ...

TEKsystems

Site Support Technician

Topeka, KS

$22 - $25/hr

Top Skills Details Strong Desktop Support Dell PC Break/fix Video Conferencing Job Description • ... Entry Level Job Type & Location This is a Contract position based out of Topeka, KS. Pay and ...

Procom

/ Desktop Services Engineer

Olathe, KS · On-site

Support is provided in a timely manner in accordance to published SLAs while maintaining a high ... Ability to work on call after hours as required Communicate effectively with multiple customers and ...

New

TEKsystems

Site Support Technician

Topeka, KS

$20.25 - $28/hr

... support (On-call and off hours when needed) o New hire hardware setup and implementation o Test ... desktops across North America o Dell warranty management\coordinating with Dell for replacement ...

TEKsystems

Site Support Technician

Topeka, KS

$20 - $27/hr

... support (On-call and off hours when needed) o New hire hardware setup and implementation o Test ... desktops across North America o Dell warranty management\coordinating with Dell for replacement ...

Link Solutions

PC Support Technician

Leavenworth, KS · On-site

Provide on-call support outside of core work hours for unscheduled events or scheduled service ... Desktop. Preferred: * Associate's Degree in Computer Science, Information Systems, or a related ...

Sky Systems

AV Technician

Lenexa, KS

This role includes dispatch support depending on location needs. Responsibilities * Perform desktop ... Experience working in enterprise or fast-paced onsite environments. * Entry-level certifications ...

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All JobsOn Call Entry Level Desktop Support JobsOn Call Entry Level Desktop Support Jobs in Lawrence, KS

On Call Entry Level Desktop Support information

See Lawrence, KS salary details

$13

$21

$31

How much do on call entry level desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for on call entry level desktop support in Lawrence, KS is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Lawrence, KS? For On Call Entry Level Desktop Support jobs in Lawrence, KS, the most frequently searched job titles are:
What job categories do people searching On Call Entry Level Desktop Support jobs in Lawrence, KS look for? The top searched job categories for On Call Entry Level Desktop Support jobs in Lawrence, KS are:
What cities near Lawrence, KS are hiring for On Call Entry Level Desktop Support jobs? Cities near Lawrence, KS with the most On Call Entry Level Desktop Support job openings:
On Call Entry Level Desktop Support jobs near you
Desktop Support Tech I

Desktop Support Tech I

The University of Kansas Health System

Kansas City, KS • On-site

$19.50 - $24.75/hr

Full-time

Posted 12 days ago

University Of Kansas Health System rating

7.4

Company rating: 7.4 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

248th of 864 rated healthcare providers

Job description

Position Title
Desktop Support Tech I
Bell Hospital
Position Summary / Career Interest:
Provides support, through multiple channels with a primary focus on side by side support, on installation, configuration
and ongoing usability of desktop computers, peripheral equipment and software. Creates and maintains knowledge articles in accordance with departmental standards.
Responsibilities and Essential Job Functions
  • Primary responsibility is assisting users with the installation, configuration, and ongoing usability of supported computing platforms, peripheral devices and software within established standards and guidelines.
  • Secondary responsibility is assisting users over the telephone, through email, online chat and/or at the desk side in a prompt, professional and courteous manner.
  • Works with third-party vendors to resolve technical problems with desktop computing equipment and software.
  • Skilled in communication, both oral and written, under potentially adverse situations with a focus on customer service and satisfaction.
  • Responsible for obtaining and thoroughly documenting all pertinent information in the diagnosis and resolution of a problem using the Hospital Service Desk tracking system.
  • Maintains an ever-increasing level of proficiency in hardware, software, networking and other technologies related to the HITS department.
  • Participates in Hospital technology projects as assigned.
  • Maintains an accurate accounting of time spent on end user issues and on HITS projects.
  • Demonstrates competence in prioritizing and resolving user issues within Hospital defined Service Level Agreements (SLAs).
  • Demonstrates competence in troubleshooting and resolution of reported issues and the ability to collaborate with and escalate to, using appropriate channels, technology teams required to resolve issues that cannot be resolved at Tier I.
  • Demonstrates competence in documenting trouble ticket resolutions with a keen attention to detail, maintains Hospital knowledgebase articles and actively participates in maintaining support policies and procedures.
  • Demonstrates the ability to manage time and resources in the best interest of the Hospital.
  • Demonstrates competence in compiling data to maintain inventory, purchasing, shipping and other records.
  • Identifies opportunities for training that would improve productivity and proficiency within the department or within the Hospital.
  • Trains end users on basic hardware, software and network resources, on a one-on-one basis.
  • Provides on-site support and remote support for workstations and networking components in multiple locations in the Kansas City metro and outlying areas.
  • Participates in on-call rotation to provide end user support during off hours, holidays and weekends.
  • Demonstrates a willingness to work in a team-oriented, collaborative environment.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • Associates Degree in Technology related field or 1 year of experience in lieu of Associates Degree.
  • High School Graduate or GED.

Preferred Education and Experience
Knowledge Requirements
  • Training or experience in Windows operating system and/or Apple ecosystems.
  • Experience in face to face or online customer service/support.

Time Type:
Full time
Job Requisition ID:
R-53502
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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