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On Call Entry Level Desktop Support Jobs in Atlanta, GA

IT Support Technician

Atlanta, GA

$20.75 - $28.25/hr

... hours on-call rotation , including nights, weekends, and holidays as needed. * Assist with additional IT projects and departmental needs. Requirements * 3+ years of IT support or desktop support ...

This is an excellent opportunity for a recent graduate, entry-level technology professional, or ... Junior help desk or desktop support professionals * Candidates with internship or school-based IT ...

... Desktop and ArcGIS Pro environments and enterprise GIS applications • Provides excellent customer ... and provides on-call support as needed • Develops GIS User Group, resources, and assists in ...

Be Seen First

Build custom desktop computers, workstations, and servers. * Install and configure Windows ... Retail, customer service, repair shop, or technical support experience. * Basic knowledge of ...

Service Desk Analyst l

Atlanta, GA

$19.75 - $27/hr

Ability to support common business applications, VPN clients, and virtual desktop environments ... Industry-recognized entry-level IT certifications (e.g., CompTIA A+) * Experience working in a ...

Deskside Technician

Atlanta, GA · On-site

$19.25 - $24.50/hr

Conduct research on end-user devices in support of standardization and procurement efforts ... Prepare tests and applications for monitoring desktop performance, and then provide performance ...

... support. • Validates operation of virtual ArcGIS Desktop environments and enterprise GIS ... and provides on-call supports needed • Develops, updates, or maintains system/technical ...

Rotational on call requirement to receive incoming escalations 24/7 Including nights. Expected to ... Handle escalated cases from entry-level support and collaborate with Experts for complex problems.

Rotational on call requirement to receive incoming escalations 24/7 Including nights. Expected to ... Handle escalated cases from entry-level support and collaborate with Experts for complex problems.

Fully Remote Entry Level

Atlanta, GA · On-site +1

$90K - $120K/yr

Windows-based laptop or desktop computer with webcam Training and Support AO Globe Life provides comprehensive onboarding to ensure every team member begins with a strong foundation. Training ...

... on-call rotation. • Provide support in person and remotely, including software, hardware ... Desktop Services. • Maintain security technologies. • Identify, analyze, and provide ...

... on-call rotation. • Provide support in person and remotely, including software, hardware ... Desktop Services. • Maintain security technologies. • Identify, analyze, and provide ...

... tasks, user support, and routine technical operations. This entry-level role is designed for ... Help set up, configure, and troubleshoot desktops, printers, and basic network connections. Perform ...

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On Call Entry Level Desktop Support information

See Atlanta, GA salary details

$13

$22

$31

How much do on call entry level desktop support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for on call entry level desktop support in Atlanta, GA is $22.08, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Atlanta, GA?

For On Call Entry Level Desktop Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching On Call Entry Level Desktop Support jobs in Atlanta, GA look for?

The top searched job categories for On Call Entry Level Desktop Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for On Call Entry Level Desktop Support jobs?

Cities near Atlanta, GA with the most On Call Entry Level Desktop Support job openings:

IT Support Technician

Atlanta, GA

$20.75 - $28.25/hr

Full-time

Posted 8 days ago


Job description

A large, established law firm is seeking a Desktop Support Technician to join its Atlanta office. This full-time position provides Tier 1 and Tier 2 technical support to attorneys and staff and serves as a primary point of contact for day-to-day IT needs.

Key Responsibilities

  • Provide Tier 1 and Tier 2 technical support for hardware, software, phone, and remote-access issues.
  • Troubleshoot and support PCs, laptops, printers, phones, and other desktop peripherals.
  • Respond to support requests promptly and ensure issues are resolved to the user's satisfaction.
  • Document and track support requests through ServiceNow.
  • Set up equipment and workstations for new hires, office moves, and other user needs.
  • Maintain inventory of computer hardware and related equipment.
  • Set up and support video conferencing and audiovisual systems.
  • Escalate technical issues as appropriate and communicate updates to users.
  • Identify recurring technical issues and report trends to IT leadership.
  • Develop a strong working knowledge of the firm's technology environment.
  • Participate in an after-hours on-call rotation, including nights, weekends, and holidays as needed.
  • Assist with additional IT projects and departmental needs.

Requirements

  • 3+ years of IT support or desktop support experience, preferably within a law firm or other professional services environment.
  • Experience providing Tier 1 and Tier 2 technical support in a fast-paced, user-focused environment.
  • Hands-on experience troubleshooting PCs, laptops, printers, phones, and related hardware.
  • Familiarity with ticketing systems such as ServiceNow.
  • Experience supporting video conferencing, audiovisual, and remote-access technologies.
  • Strong troubleshooting, communication, and customer service skills.
  • Ability to communicate effectively with attorneys, staff, and other professionals at all levels.