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On Call Desk Clerk Jobs (NOW HIRING)

Tndc

Desk Clerk (Full-Time) Swing

San Francisco, CA · On-site

$23/hr

Desk Clerk (Full-Time) Swing Clementina Towers - San Francisco, CA 94103 Overview Salary Range $23 ... Willingness to be on-call, with access to a phone. * Good judgment and common sense, ability to ...

Deborah's Place

Desk Clerk Substitute (On Call)

Chicago, IL

$14.50 - $17.75/hr

The position is also responsible for: the development, implementation and proper execution of desk clerk policy and procedures, including monitoring the facility interior and exterior perimeter ...

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How much do on call desk clerk jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for on call desk clerk in the United States is $14.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is an on call desk clerk?

On Call Desk Clerks are administrative professionals who fill in at the front desk or reception area as needed, often on short notice. Their responsibilities typically include greeting visitors, answering phones, handling inquiries, and performing basic clerical tasks. They may work in hotels, offices, hospitals, or residential buildings, providing support during staff absences or busy periods. Flexibility and strong communication skills are essential for this role, as On Call Desk Clerks must be ready to adapt to different environments and tasks quickly.

What are the key skills and qualifications needed to thrive as an on call desk clerk?

To thrive as an On Call Desk Clerk, you need strong organizational abilities, customer service skills, and a high school diploma or equivalent. Familiarity with office software, phone systems, and scheduling tools is often required. Excellent communication, problem-solving, and flexibility are crucial soft skills for handling diverse inquiries and dynamic workloads. These competencies ensure efficient front-desk operations, positive client interactions, and reliable support during varying shifts.

What are the main challenges faced by an on call desk clerk, and how can they be managed?

On Call Desk Clerks often experience unpredictable schedules and must be ready to respond to shifts on short notice. This can make work-life balance a challenge, but staying organized and maintaining open communication with the scheduling manager helps. Additionally, adapting quickly to different team dynamics and workplace protocols is important, as assignments may vary. Proactively learning about the organization's procedures and keeping a flexible mindset will help you succeed and remain a reliable part of the team.

What is the difference between On Call Desk Clerk vs Front Desk Receptionist?

AspectOn Call Desk ClerkFront Desk Receptionist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHotels, hospitals, or facilities requiring flexible, on-demand coverageOffice buildings, hotels, clinics with regular hours
Employer & IndustryHospitality, healthcare, or corporate settingsHospitality, healthcare, corporate offices
Search & Comparison IntentLooking for flexible, on-call roles with specific schedulingSeeking regular front desk or receptionist positions

The main difference is that an On Call Desk Clerk provides flexible, on-demand coverage often in hospitality or healthcare settings, while a Front Desk Receptionist typically works regular hours in office or hotel environments. Both roles require customer service skills and similar credentials, but their scheduling and work environments differ.

What cities are hiring for On Call Desk Clerk jobs?

Cities with the most On Call Desk Clerk job openings:

What are the most commonly searched types of Desk Clerk jobs?

The most popular types of Desk Clerk jobs are:

What states have the most On Call Desk Clerk jobs?

States with the most job openings for On Call Desk Clerk jobs include:

On Call Desk Clerk jobs near you

Desk Clerk -(Part-Time) Overnight

TENDERLOIN NEIGHBORHOOD DEVELOPMENT CORPORATION

San Francisco, CA • On-site

$23/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Desk Clerk

Employment Status: Part-Time; Non-exempt 

Pay Range: $23

Location: 34 Turk St, San Francisco, CA 94102

Schedule: Saturday- Sunday; 12:00 am - 8:00 am

SUMMARY

Under the direct supervision of the Assistant Manager or the General Manager, the Desk Clerk is responsible for screening visitors, and monitoring activities at the front desk of TNDC properties. The desk clerk is responsible for assisting building management with maintaining the site safety as well as providing ongoing administrative support.

ESSENTIAL DUTIES

  • Screen all visitors to confirm that they are the authorized guests of building residents.
  • Ensure visitors are escorted by tenants at all times.
  • Respond to emergencies as needed.
  • Maintain complete and accurate confidential Building Log.
  • Fill out incident reports as necessary.
  • Report violations of the House Rules and Regulations and rules of conduct outlined in the Rental Agreement.
  • Take part in all online and in person trainings that are required for job function; this includes job specific trainings and companywide training.
  • Oversee front entry and lobby to ensure cleanliness and security; performs minor janitorial duties as needed.
  • Provide administrative support for Assistant Manager by opening and time stamping mail and invoices, preparing check requests, preparing recertification packets and filing.
  • Answer phones and operate intercom system as needed.
  • Provide information to tenants, visitors, and applicants concerning Housing.
  • Other duties as assigned.

REQUIRED SKILLS

Knowledge and skills:

  • Ability to work tactfully and under stress.
  • Ability to achieve competency in Microsoft Office Suite specifically Word, Excel, and Outlook
  • Ability to read, write and communicate in English.
  • Ability to follow directions and work independently.
  • Willingness to be on-call, with access to a phone.
  • Good judgment and common sense, ability to successfully resolve conflicts.
  • Honesty and dependability.
  • Ability to work with, and to be sensitive to a diverse multi-cultural low-income population.
  • Ability to resolve conflict in a professional manner.
  • Ability to maintain confidentiality and to exercise discretion concerning residents issues.
  • Strong customer service skills

Physical Requirements:

  • Ability to coordinate eyes, hands and fingers in performing duties which include typing, writing, reading and similar tasks.
  • Ability to exert physical effort involving moving around buildings, climbing stairs, moving from one area to another or standing/sitting for periods of time.
  • Visual acuity necessary to inspect buildings and review documents.
  • Hearing acuity sufficient to use telephone and communicate with residents and staff.

Environmental Adaptability:

  • Ability to work in an office environment and in and outside a variety of residential buildings as needed.
  • Ability to work tactfully and under stress.

Mathematical Ability:

  • Ability to do basic addition, subtraction, multiplication, and division, as needed per job duties.

Judgment and Situational Reasoning Ability:

  • Ability to use independent judgment in non-routine situations, such as dealing with a disturbance.
  • Good judgment and common sense, ability to successfully resolve conflicts.

Language and Communication Ability:

  • Ability to communicate effectively with coworkers, staff at all levels and residents, both verbally and in writing.
  • Ability to understand changes in policy, methods, operations, etc. as they apply to the desk clerk position.
  • Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills.
  • Ability to read, write and communicate in English.

MINIMUM REQUIREMENTS

  • High School Diploma or GED.
  • Good organizational, interpersonal and communication skills.

PREFERRED QUALIFICATIONS

  • Basic knowledge of Microsoft Office Suite.
  • Experience working in an affordable housing environment
  • Experience/Familiarity with the Tenderloin Neighborhood
  • Experience in conflict resolution, crisis intervention, resident relations
  • Proficiency in a language other than English (ex. Spanish, Cantonese, Russian)

Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer.

In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.

Apply