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On Call Cyber Security Help Desk Jobs in Spring, TX

Stefanini Group

Sr. Deskside Technician

Houston, TX · On-site

$19.25 - $24.50/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Ability to work on-call and other after-hours support needs * May provide Executive support

Stefanini Group

Sr. Deskside Technician

Houston, TX · On-site

$19.25 - $24.50/hr

... infrastructure outsourcing (help desk support and desktop services), systems integration ... Ability to work on-call and other after-hours support needs * May provide Executive support

Deloitte

ServiceNow Platform Architect - Manager

Houston, TX · On-site

$68 - $85.75/hr

... Cyber Security programs ranging from keeping the lights on for the client's environment (e.g. upgrades, access help desk) to full-service use case development and dashboards As a ServiceNow Manager ...

Sanmina

Technical Support Specialist

Houston, TX · On-site

... related issues. • Providing "help desk" support, resolving user problems with desktop ... Required : • The ability to participate in a 24x7 on call rotation. • G Suite/Gmail familiarity ...

Erickson

Front Desk Associate

Houston, TX · On-site

$15/hr

... community, helping residents, visitors, family members, and candidates feel comfortable ... Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call ...

Erickson Senior Living

Front Desk Associate

Houston, TX · On-site

$15/hr

... community, helping residents, visitors, family members, and candidates feel comfortable ... Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call ...

PYEK

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... Participate in on-call rotation, including a minimum of two weekends per month, to ensure after ...

Viridiengroup

Service Desk Support Specialist

Houston, TX · On-site

$55 - $75/hr

Participate in after-hours or on-call rotations as required### Required Qualifications* 2-4 years ... Tier 2 helpdesk, technical support, or junior systems administration roles* Strong experience ...

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All JobsOn Call Cyber Security Help Desk JobsOn Call Cyber Security Help Desk Jobs in Spring, TX

On Call Cyber Security Help Desk information

See Spring, TX salary details

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How much do on call cyber security help desk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for on call cyber security help desk in Spring, TX is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.23 per hour, depending on experience, location, and employer.

What is an on call cyber security help desk?

On Call Cyber Security Help Desk jobs involve providing immediate technical support and guidance to users experiencing cybersecurity issues outside of regular business hours. Professionals in these roles respond to security incidents, troubleshoot security software, and assist with password resets, malware removal, and other urgent cyber threats. They serve as the first line of defense in protecting an organization's digital assets by quickly identifying and escalating security concerns. This position often requires a strong understanding of cybersecurity principles, excellent communication skills, and the ability to work under pressure in a dynamic environment.

What are the key skills and qualifications needed to thrive as an on call cyber security help desk professional?

To thrive as an On Call Cyber Security Help Desk professional, you need a solid understanding of network security principles, troubleshooting techniques, and familiarity with common cyber threats, often supported by a degree in IT or cybersecurity and relevant certifications like CompTIA Security+ or CISSP. Proficiency with ticketing systems, remote access tools, SIEM platforms, and endpoint security software is typically required. Excellent problem-solving skills, clear communication, and the ability to remain calm under pressure are essential soft skills for this role. These abilities ensure rapid and effective response to security incidents, minimizing risks and maintaining organizational security.

What are some common challenges faced by on call cyber security help desk professionals, and how can they be managed?

On Call Cyber Security Help Desk professionals often encounter challenges such as responding to urgent security incidents outside of regular business hours and managing multiple simultaneous requests from end-users. Staying calm under pressure and prioritizing tasks are essential skills in this environment. Effective communication with both technical teams and non-technical users is crucial, as is keeping up-to-date with evolving cybersecurity threats. Many organizations provide ongoing training and encourage collaboration with other IT and security specialists to help manage these demands.

What is the difference between On Call Cyber Security Help Desk vs Cyber Security Analyst?

AspectOn Call Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+CEH, CISSP, Security+
Work EnvironmentHelp desk, support centers, on-call shiftsOffice, security operations centers, project-based
Employer & Industry UsageIT support firms, managed service providersCorporate, government, cybersecurity firms
Search & Comparison IntentJob duties, responsibilities, certificationsSkills, career path, roles

The On Call Cyber Security Help Desk primarily handles immediate security issues, providing support and troubleshooting during on-call shifts. In contrast, a Cyber Security Analyst focuses on analyzing security threats, implementing security measures, and monitoring systems. While both roles require security certifications and work within the cybersecurity industry, the Help Desk role is more support-oriented and reactive, whereas the Analyst role is strategic and proactive.

What are the most commonly searched types of Cyber Security Help Desk jobs in Spring, TX?

The most popular types of Cyber Security Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for On Call Cyber Security Help Desk jobs?

Cities near Spring, TX with the most On Call Cyber Security Help Desk job openings:

On Call Cyber Security Help Desk jobs near you
Infographic showing various On Call Cyber Security Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $36,655 per year, or $17.6 per hour.

Sr. Deskside Technician

Stefanini Group

Houston, TX • On-site

$19.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
                              
What will you do?
  • Supporting IT equipment in large corporate environment
  • Desktop/laptop tech support (Mac and PC)
  • Windows 11 operating systems
  • Support mobile devices, printers, scanners, wireless, VPN, etc.
  • IMAC Support - IT equipment Install/Move/Add/Change
  • Maintain repairs, spare parts, and components
  • Research and troubleshoot problems
  • Maintain system configurations and documentation
  • Track and resolve customer incidents and requests through the client's ticketing tool
  • Troubleshoot and resolve hardware and software issues for Windows devices
  • Backup, restoration, and migration of user data
  • Smart Hands support with networking, server, and telecommunications technologies
  • Printer and peripheral device support
  • Inventory management of IT assets including asset auditing
  • Ability to research and follow appropriate KB articles
  • Ability to work on-call and other after-hours support needs
  • May provide Executive support
  • Various other tasks associated with deskside services
  • May need to be available to provide support at other client locations as needed
  • Other duties as assigned
 


 
o            Experience troubleshooting complex issues at L3 support level.
o            SCCM/Intune troubleshooting and/or packaging knowledge
o            Powershell scripting experience
o            JAMF/Apple knowledge


What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
 
Why we're different
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making;
 
#LI-LG1
#LI-ONSITE
 



Education:OtherEmployment Type: FULL_TIME

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