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On Call Customer Service Representative Teleperformance Jobs in Raleigh, NC

Circle K

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

gpac

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

Circle K

Customer Service Representative

Morrisville, NC · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Apex, NC · On-site

$12.25 - $16.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Smithfield, NC · On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Carrboro, NC · On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Chapel Hill, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Kenly, NC · On-site

$13.25 - $18/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Wake Forest, NC · On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Genius Talent

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Genius Talent has partnered with a leading independent Insurance Agency seeking an experienced and licensed Customer Service Representative with a strong background in ...

Circle K

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Pittsboro, NC · On-site

$11.25 - $15.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsOn Call Customer Service Representative Teleperformance JobsOn Call Customer Service Representative Teleperformance Jobs in Raleigh, NC

On Call Customer Service Representative Teleperformance information

See Raleigh, NC salary details

$10

$17

$26

How much do on call customer service representative teleperformance jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for on call customer service representative teleperformance in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What does an on call customer service representative at Teleperformance do?

An On Call Customer Service Representative at Teleperformance provides support to customers by answering questions, resolving issues, and offering information about products or services. The 'on call' aspect means that representatives are scheduled to work as needed, often during peak times or to cover absences. This role typically involves handling phone calls, emails, or chat inquiries, ensuring a positive customer experience. Representatives are trained to use company systems and follow specific protocols to handle a wide variety of customer situations.

What are the key skills and qualifications needed to thrive as an on call customer service representative at Teleperformance?

To thrive as an On Call Customer Service Representative at Teleperformance, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer skills are typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining the company's reputation.

What are some common challenges faced by on call customer service representatives at Teleperformance, and how can they be managed?

On Call Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes during peak periods and quickly adapting to a variety of customer issues without prior notice. Managing stress and maintaining a professional demeanor are key, as the nature of on-call work can require flexibility and rapid problem-solving. Building strong communication skills and staying familiar with company protocols can help representatives efficiently address customer needs and maintain service quality. Engaging with team leaders and utilizing available training resources also supports ongoing development and performance.

What is the difference between On Call Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOn Call Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require additional certifications
Work EnvironmentCall centers, remote or on-siteOffice or remote, often more specialized
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Job FocusHandling inbound calls, basic troubleshootingResolving customer issues, technical support, account management

While both roles involve assisting customers, On Call Customer Service Representatives at Teleperformance primarily handle inbound calls and basic inquiries, often in a call center environment. Customer Support Specialists tend to have a broader scope, including technical support and account management, and may work in specialized or corporate settings. The roles share similar credentials but differ in complexity and scope of responsibilities.

Does Teleperformance offer remote jobs?

Yes, On Call Customer Service Representative positions at Teleperformance are often available as remote jobs, allowing employees to work from home. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed standards.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Raleigh, NC?

The most popular types of Customer Service Representative Teleperformance jobs in Raleigh, NC are:

On Call Customer Service Representative Teleperformance jobs near you

Customer Service Representative

Air Clean Systems

Creedmoor, NC • On-site

$11.50 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Job Description

AirClean

Job Title: Customer Service Representative

Department or Division: Sales

Reports To: Sales Manager

Written By: Kim Benton and Bill Wickward

Job Summary:

As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of customer-purchased safety equipment. Primary role of CSR is to notify existing accounts of the requirements for scheduled maintenance of their ductless fume hoods, workstations, enclosures and devices as outlined by the manufacturer's IFU (instruction for use).

Job Duties

  • Provide timely notification to customer to ensure filter change per the company recommendation. Communication will be verbal and written.
  • Perform order entry function for company within Company MRP.
  • Present extended warranty and service contract options to the customer of existing account for consideration.
  • Maintain all customer contact details within company CRM package. Ensure accuracy and completeness.
  • Maintain accurate records of customer files.
  • Communicate and work with company’s service department to provide timely answers to customer problems.
  • Inform and communicate with customers about companion products that might be beneficial.
  • Communicate with Company’s customers regarding order status and manage client expectations internally/externally.
  • Other administrative duties as assigned by manager to maintain best in class customer service and support.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • High school diploma or equivalent.
  • Prior experience working in a call center or customer service department.
  • Proficiency with Microsoft Office.
  • Must be detail oriented.
  • Positive attitude and the ability to work both in a team environment and independently.


Preferred Qualifications

  • Experience with MRP system, specifically SAGE 100.

Accountabilities:

  • Highest quality of Customer Service is displayed.
  • Foster a team environment between management, production and marketing to ensure corporate goals are achieved.
  • Accurate management of Company CRM and MRP systems.

Terms of employment:

This is a full-time, non-exempt, hourly position.

Hours:

The general hours shall be Monday – Friday, 8:00am to 5:00pm, with an hour break for lunch. These hours may vary depending on phone coverage needs.

Work Environment:

Work is regularly performed in an office environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to sit. The employee is occasionally required to stand and/or walk. The employee must occasionally lift, carry, push or pull up to 10 pounds.

Travel:

No travel required.

Benefits:

Compensation package includes major medical benefits, dental insurance, vision insurance, Teledoc, life insurance and 401K plan with employer contribution. Paid personal leave plus company paid general holidays and paid company holidays.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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