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On Call Customer Service Representative Teleperformance Jobs in Raleigh, NC

U-Haul

Customer Service Representative

Garner, NC · On-site

$14.25 - $19.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Caliber

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

AMT Group Inc

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Customer Service Representative As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use of ...

gpac

Customer Service Representative

Butner, NC · On-site

$12 - $16.50/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

gpac

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services.

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All JobsOn Call Customer Service Representative Teleperformance JobsOn Call Customer Service Representative Teleperformance Jobs in Raleigh, NC

On Call Customer Service Representative Teleperformance information

See Raleigh, NC salary details

$10

$17

$26

How much do on call customer service representative teleperformance jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for on call customer service representative teleperformance in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What does an on call customer service representative at Teleperformance do?

An On Call Customer Service Representative at Teleperformance provides support to customers by answering questions, resolving issues, and offering information about products or services. The 'on call' aspect means that representatives are scheduled to work as needed, often during peak times or to cover absences. This role typically involves handling phone calls, emails, or chat inquiries, ensuring a positive customer experience. Representatives are trained to use company systems and follow specific protocols to handle a wide variety of customer situations.

What are the key skills and qualifications needed to thrive as an on call customer service representative at Teleperformance?

To thrive as an On Call Customer Service Representative at Teleperformance, you need strong verbal communication, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer skills are typically required. Outstanding patience, active listening, and the ability to remain calm under pressure set top performers apart in this role. These skills and qualities are essential for delivering excellent customer experiences, resolving issues efficiently, and maintaining the company's reputation.

What are some common challenges faced by on call customer service representatives at Teleperformance, and how can they be managed?

On Call Customer Service Representatives at Teleperformance often encounter challenges such as handling high call volumes during peak periods and quickly adapting to a variety of customer issues without prior notice. Managing stress and maintaining a professional demeanor are key, as the nature of on-call work can require flexibility and rapid problem-solving. Building strong communication skills and staying familiar with company protocols can help representatives efficiently address customer needs and maintain service quality. Engaging with team leaders and utilizing available training resources also supports ongoing development and performance.

What is the difference between On Call Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOn Call Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; may require additional certifications
Work EnvironmentCall centers, remote or on-siteOffice or remote, often more specialized
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Job FocusHandling inbound calls, basic troubleshootingResolving customer issues, technical support, account management

While both roles involve assisting customers, On Call Customer Service Representatives at Teleperformance primarily handle inbound calls and basic inquiries, often in a call center environment. Customer Support Specialists tend to have a broader scope, including technical support and account management, and may work in specialized or corporate settings. The roles share similar credentials but differ in complexity and scope of responsibilities.

Does Teleperformance offer remote jobs?

Yes, On Call Customer Service Representative positions at Teleperformance are often available as remote jobs, allowing employees to work from home. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed standards.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Raleigh, NC?

The most popular types of Customer Service Representative Teleperformance jobs in Raleigh, NC are:

On Call Customer Service Representative Teleperformance jobs near you

Customer Service Representative

Kimbrell's Home Furnishings

Raleigh, NC • On-site

$15.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Benefits:
  • + Commision
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

Customer Service Representative (CSR)
Job Summary:

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding customers through the purchasing journey, and ensuring a seamless experience from initial engagement through ongoing account support. The CSR partners with the store team to drive business, enhance customer satisfaction, and support a high-performing retail environment.
Essential Duties and Responsibilities:

·         Provide a welcoming, professional, and engaging customer experience across all interactions
·         Build strong customer relationships to drive loyalty, repeat business, and referrals
·         Support customers throughout the purchasing journey, including follow-up and ongoing communication
·         Partner with sales associates to support sales activities and contribute to revenue growth
·         Conduct customer outreach, follow-ups, and assist with promotions, events, and business development efforts
·         Assist customers with financing options, credit applications, and transaction processing while ensuring accuracy and compliance
·         Maintain and support customer accounts by addressing questions, explaining payment options, and resolving concerns with professionalism
·         Process payments, maintain accurate records, and protect customer information in accordance with company policies
·         Support daily store operations, including administrative tasks, recordkeeping, and use of POS systems
·         Collaborate with team members to ensure efficient store performance and a positive work environment
·         Perform other duties as assigned
Knowledge, Skills, Competencies and Abilities:

·         Strong customer service and interpersonal skills
·         Excellent communication and relationship-building abilities
·         Sales-oriented mindset with a passion for helping customers
·         Basic understanding of financial transactions or willingness to learn
·         Strong organizational, multitasking, and problem-solving skills
·         Ability to work effectively in a fast-paced, team-oriented retail environment
·         Professionalism and ability to represent the brand positively
Required Qualifications:

·         High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
·         Strong customer service and interpersonal skills 
·         Excellent communication and relationship-building abilities 
·         Sales-minded with a passion for helping customers 
·         Basic understanding of financial transactions or willingness to learn 
·         Strong organizational and multitasking skills 
·         Ability to thrive in a fast-paced, team-oriented retail environment 
·         Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
About Kimbrell’s Furniture:
At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day.
No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people’s homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If you’re looking for more than just a job—if you’re looking to make an impact—we invite you to be part of the Kimbrell’s team.
Kimbrell’s Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.