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On Call Ai Agent Jobs (NOW HIRING)

Inflection AI

Staff Engineer, Agentic

Palo Alto, CA · On-site

$350K - $500K/yr

Past on-call ownership of customer-facing services with strict SLOs. * Contributions to open-source agent or LLM tooling. Employee Pay Disclosures At Inflection AI, we aim to attract and retain the ...

Blitzy

DevOps Engineer

Cambridge, MA · On-site

$85K - $180K/yr

... - on-call is predictable, not chaotic. * Developer experience has been meaningfully improved: engineers spend less time waiting on infrastructure and more time building product. * AI agent ...

INSTALILY.AI

Mid-Level Site Reliability Engineer

New York, NY · On-site

$62.25 - $82.75/hr

... our AI agent platform. We are redefining how organizations leverage AI using vertical agents, and ... Optimize platform environments for cost, performance, and reliability; participate in on-call ...

Traversal

AI Engineer - Product Engineer

New York, NY · On-site

$150K - $300K/yr

About Traversal Traversal is the AI Site Reliability Engineer (SRE) for the enterprise-already ... Translate agent capability into features that reduce cognitive load for on-call engineers ...

ClickHouse

AI Product Engineer - ClickStack

OR · On-site +1

The interesting work now is in the agent layer: systems that can investigate an incident at 2 AM ... hand the on-call a concise summary by the time they've logged in. We're hiring an AI Product ...

THOMSON REUTERS

Lead Platform Engineer

Frisco, TX · Hybrid

$95K - $126K/yr

At Thomson Reuters, we're building the platform that powers CoCounsel's AI agent ecosystem. Our ... Participate in an on-call rotation supporting customer-facing systems and internal platform tooling ...

Mitratech

Senior AI Engineer

$170K - $190K/yr

You'll own major agent services from design through stable operations, design agent workflows and ... areas; own delivery and on-call quality for major services - Stand up evaluation pipelines ...

Socket.dev

WI · On-site

$118 - $220/hr

At Thomson Reuters, we're building the platform that powers CoCounsel's AI agent ecosystem. Our ... Participate in an on-call rotation supporting customer-facing systems and internal platform tooling ...

New

Freshworks

Principal Engineer

San Mateo, CA · On-site

Scalable Agent Platform Systems * Architect and build the core AI Agent Platform - agent runtime ... Apply LLMs to operations directly - incident summarization, runbook generation, on-call copilots ...

Comcast

Sr. Python Engineer, Agentic AI

Washington, DC · On-site

Agent Behavior Engineering (Not Just Prompting) Design and productionize agent behaviors including ... Lead production support efforts and help build a strong oncall culture where systems are observable ...

Thomson Reuters

Lead Platform Engineer

Eagan, MN · On-site

$104K - $137K/yr

At Thomson Reuters, we're building the platform that powers CoCounsel's AI agent ecosystem. Our ... Participate in an on-call rotation supporting customer-facing systems and internal platform tooling ...

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On Call Ai Agent information

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$10

$17

$25

How much do on call ai agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for on call ai agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between On Call Ai Agent vs Customer Service Representative?

AspectOn Call Ai AgentCustomer Service Representative
CredentialsNone required; technical training may be providedHigh school diploma or equivalent; customer service training often required
Work EnvironmentRemote or call center; AI-driven interactionsCall centers, retail, or office settings; human interactions
Industry UsageTech, e-commerce, telecoms, customer supportRetail, banking, telecom, hospitality
Search & Comparison IntentUnderstanding AI-driven support rolesTraditional customer service roles

While On Call Ai Agents utilize artificial intelligence to handle customer inquiries, Customer Service Representatives are human agents providing direct support. Both roles serve customer needs but differ in technology use, training, and work environment.

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On Call Ai Agent jobs near you
Infographic showing various On Call Ai Agent job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Software Development Engineer, Kiro Web

Amazon

Seattle, WA

Full-time

Posted 17 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,105 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

The future of software development is agentic. AWS is building Kiro - a frontier AI-powered development environment that autonomously tackles development tasks, maintains context across interactions, and continuously learns from its work. Kiro is already transforming how developers build and maintain software, and we're just getting started.
We're looking for a Software Development Engineer to build the server-side systems that power Kiro Web - a local web application that manages multiple AI agent sessions through the Agent Client Protocol (ACP)

You'll own the backend that spawns, orchestrates, and communicates with kiro-cli processes, handling JSON-RPC 2.0 messaging over stdin/stdout, WebSocket fan-out to connected browsers, and the REST APIs that enable multi-agent team coordination.
The challenges are systems-level and novel: managing a pool of AI agent child processes with independent lifecycles, building a WebSocket gateway that multiplexes real-time notifications from dozens of concurrent sessions, implementing tool approval interception and relay, and designing the inter-agent communication layer that lets orchestrator agents delegate work to specialized agents via REST. You'll also build the distribution infrastructure that delivers Kiro to millions of developers - multi-platform builds, CDN-backed metadata services, and update delivery mechanisms.
Your impact spans both the local development experience and global distribution. Every developer managing AI sessions through the Kiro Web UI depends on your server layer

Every developer downloading Kiro for the first time uses your distribution systems.
This is your chance to build the engine behind the agent that builds the future.
Key job responsibilities
- Build and maintain the Kiro Web server (Fastify/Node.js/TypeScript) - session manager, ACP client adapter, WebSocket gateway, and REST API
- Implement the process-per-session architecture: spawning kiro-cli ACP child processes, managing JSON-RPC 2.0 communication over stdin/stdout, and handling lifecycle events (crash recovery, session resume, stale PID handling)
- Build the multi-agent team orchestration layer - team session lifecycle, inter-agent prompt routing with topology validation, parallel dispatch, and skill injection
- Design and implement the WebSocket fan-out system that multiplexes notifications from multiple ACP processes onto browser clients, tagged by session/team/role
- Build and operate Kiro's multi-platform distribution system - metadata services, platform detection, CDN configuration (CloudFront), custom channel authorization, and release automation
- Implement tool approval interception: hold execution when agents request permissions, emit approval requests to the frontend, and relay user decisions back to the agent
- Write comprehensive tests, build monitoring/alerting, and participate in on-call rotations
- Contribute to API design, architecture reviews, and team technical direction
About the team
Kiro Web builds the web-based experiences and platform services for Kiro. Our server layer is the bridge between browser UIs and kiro-cli's Agent Client Protocol - we spawn and manage AI agent processes, multiplex their real-time output to the browser via WebSocket, and orchestrate multi-agent teams through REST APIs. We also own the distribution platform that delivers Kiro builds worldwide via CloudFront

Tech stack: TypeScript, Node.js 22, Fastify, WebSockets, JSON-RPC 2.0, pnpm monorepo. The team is between Seattle and Portland, shipping weekly.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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