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Omnichannel Associate Jobs in Santa Rosa, CA (NOW HIRING)

Athleta

Retail Sales Associate - Bel-Aire Plaza

Napa, CA

$16.90 - $17.50/hr

About the role As a Brand Associate, you're an integral part of our team and bring our brand to ... Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals ...

KnitWell Group

Sales Lead-ANN

Novato, CA · On-site

$18.73 - $23.40/hr

You have a direct impact on both the customer experience and the associate experience. You'll ... customers with a seamless omnichannel shopping experience by utilizing available tools.

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Omnichannel Associate information

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How much do omnichannel associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for omnichannel associate in Santa Rosa, CA is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.60 per hour, depending on experience, location, and employer.

What is an omnichannel associate?

An Omnichannel Associate is a retail professional responsible for providing a seamless shopping experience across various sales channels, such as in-store, online, and mobile platforms. They assist customers with orders, returns, and product inquiries regardless of where the transaction originated. Their role often includes managing store inventory, fulfilling online orders, and ensuring consistent customer service. Omnichannel Associates help bridge the gap between physical and digital retail, making sure customers can shop and interact with the brand in the way that suits them best.

What skills and qualifications are needed to thrive as an omnichannel associate?

To thrive as an Omnichannel Associate, you need strong customer service skills, product knowledge, and experience in retail or e-commerce environments. Familiarity with point-of-sale (POS) systems, inventory management software, and online order platforms is typically required. Excellent communication, multitasking, and problem-solving abilities help you effectively connect with customers across various channels. These skills ensure seamless integration between in-store and digital experiences, enhancing customer satisfaction and driving sales.

How does an omnichannel associate typically collaborate with other departments to ensure a seamless customer experience?

As an Omnichannel Associate, you'll regularly work with teams such as sales, marketing, inventory management, and customer service to create a unified customer journey across all channels. This often involves communicating customer feedback, coordinating promotional campaigns, and ensuring inventory accuracy between online and in-store platforms. Effective collaboration and clear communication are essential, as you'll help troubleshoot issues and contribute to process improvements that enhance the overall shopping experience. Your role is pivotal in bridging the gap between digital and physical retail operations.

What are popular job titles related to Omnichannel Associate jobs in Santa Rosa, CA?

For Omnichannel Associate jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Omnichannel Associate jobs in Santa Rosa, CA look for?

The top searched job categories for Omnichannel Associate jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Omnichannel Associate jobs?

Cities near Santa Rosa, CA with the most Omnichannel Associate job openings:

Omnichannel Associate jobs near you
Infographic showing various Omnichannel Associate job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,160 per year, or $21.7 per hour.

Retail Sales Associate - Vintage Oaks

Banana Republic

Novato, CA

$17.75 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Engage with customers to drive sales and provide excellent customer service.

  • Educate and inform customers about products, loyalty programs, and enhance their shopping experience using all omnichannel offerings.

  • Support operational tasks such as maintaining a neat work environment, handling customer interactions, and executing operational processes.

Job description

About Banana Republic

Banana Republic is a storyteller’s brand, outfitting the modern explorer with high-quality, expertly crafted collections made to inspire and enrich life’s journeys. Founded in 1978 in San Francisco, we continue to evolve our heritage of exploration through thoughtfully designed apparel and accessories that blend timeless style with exceptional craftsmanship.

Our team is made up of passionate, curious storytellers — creators and visionaries who seek out what’s next and bring it to life through elevated design, immersive experiences, and a shared spirit of creativity and innovation.

About the role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What you'll do
  • Consistently treat all customers and employees with respect and contribute to a positive work environment. 
  •  Promote loyalty by educating customers about our loyalty programs. 
  •  Seek out and engage with customers to drive sales and service using suggestive selling. 
  •  Enhance customer experience using all omnichannel offerings. 
  •  Be accountable to personal goals which contribute to overall store goals and results. 
  •  Support sales floor, fitting room, cash wrap, back of house, as required. 
  •  Maintain a neat, clean and organized work center. 
  •  Handle all customer interactions and potential issueseturns courteously and professionally.
  • Execute operational processes effectively and efficiently. 
Who you are
  • A good communicator with the ability to effectively interact with customers and your team to meet goals. 
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. 
  • Passionate about retail and thrive in a fastpaced environment. 
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. 
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. 
  • Able to utilize retail technology. 
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. 

Hourly Range: $17.75 - $18.50
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Banana Republic
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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