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Omni Merchant Jobs (NOW HIRING)

Build-A-Bear Workshop

Merchant

Saint Louis, MO · On-site

... omni-channel platforms. This role owns the merchandise strategy and product portfolio for a key area of the business, driving growth through compelling assortments and effective investment decisions.

Solomon Page

Assistant Site Merchant

Manhattan, NY · On-site

$28 - $31/hr

... omni-channel strategies and brand priorities * Hourly Pay $28.00-31.00 based on experience Responsibilities: Site & Product Execution * Digital merchandising of specific product categories with a ...

ACI Worldwide

Sr Dir Product (Instore & Omni-Commerce)

$129K - $170K/yr

As Senior Product Director, In-Store & Omni-Commerce (Remote) , you can help make possibilities ... You'll leverage ACI's unique cross-ecosystem position - spanning banks, merchants, and billers - to ...

TUMI

Omni Merchandise Planner, Men's Bags

Edison, NJ

The Planner will collaborate with Merchant partners to drive the Men's Bags category, owning financial planning and inventory management while influencing merchandising, pricing, allocation and other ...

New

System One

Sample Coordinator

Pittsburgh, PA · On-site

$17.75 - $24/hr

Support Manager in working closely with Functional Leads across Omni Merchandising, Business Strategies and Marketing to enable successful execution. Responsibilities * Manage omni assortment samples ...

System One

Sample Coordinator

Pittsburgh, PA · On-site

$17.75 - $24/hr

Support Manager in working closely with Functional Leads across Omni Merchandising, Business Strategies and Marketing to enable successful execution. Responsibilities * Manage omni assortment samples ...

System One

Sample Coordinator

Pittsburgh, PA · On-site

$17.75 - $24/hr

Support Manager in working closely with Functional Leads across Omni Merchandising, Business Strategies and Marketing to enable successful execution. Responsibilities * Manage omni assortment samples ...

System One

Sample Coordinator

Pittsburgh, PA · On-site

$17.75 - $24/hr

Support Manager in working closely with Functional Leads across Omni Merchandising, Business Strategies and Marketing to enable successful execution. Responsibilities * Manage omni assortment samples ...

System One

Sample Coordinator

Pittsburgh, PA · On-site

$17.75 - $24/hr

Support Manager in working closely with Functional Leads across Omni Merchandising, Business Strategies and Marketing to enable successful execution. Responsibilities * Manage omni assortment samples ...

BJ's Wholesale Club

Omni Part Time

Carmel, IN · On-site

Job Summary Responsible for performing general warehouse activities including pulling merchandise ... Omni Experience Ambassador will be working within all digital initiatives including: BOPIC ...

System One

Sample Coordinator

Pittsburgh, PA · On-site

$17.75 - $24/hr

Support Manager in working closely with Functional Leads across Omni Merchandising, Business Strategies and Marketing to enable successful execution. Responsibilities * Manage omni assortment samples ...

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Omni Merchant information

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How much do omni merchant jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for omni merchant in the United States is $22.38, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Omni Merchant vs E-commerce Merchant?

AspectOmni MerchantE-commerce Merchant
CredentialsBusiness management, sales, marketing certificationsBusiness, marketing, or sales certifications
Work EnvironmentRetail stores, online platforms, multi-channelOnline storefronts, marketplaces, digital platforms
Industry UsageRetail, multi-channel salesOnline retail, digital sales
Search/Comparison IntentUnderstanding multi-channel sales strategiesFocusing on online sales techniques

Omni Merchants manage sales across multiple channels, including physical stores and online platforms, requiring skills in both retail and digital marketing. E-commerce Merchants primarily focus on online sales through digital storefronts. While both roles involve sales and marketing, Omni Merchants operate in a broader environment with multi-channel responsibilities, whereas E-commerce Merchants specialize in online retail.

What is an Omni Merchant?

An Omni Merchant is a retailer or business that sells products through multiple channels, such as physical stores, online platforms, and mobile apps, providing a seamless shopping experience for customers. The term 'omni' refers to 'omnichannel,' meaning the merchant integrates all sales and communication channels so customers can interact and purchase in the way that best suits them. This approach helps businesses reach a wider audience and offer consistent service regardless of how or where customers choose to shop.

What are the key skills and qualifications needed to thrive as an Omni Merchant, and why are they important?

To thrive as an Omni Merchant, you need a strong background in retail operations, merchandising strategy, and data-driven decision-making, often supported by experience or education in business or retail management. Familiarity with omnichannel retail platforms, inventory management systems, and e-commerce tools is typically required. Strong communication, analytical thinking, and adaptability are key soft skills for effectively coordinating between online and in-store channels. These skills are crucial for delivering seamless customer experiences and driving sales across multiple retail touchpoints.

What are some common challenges Omni Merchants face when managing sales across multiple channels?

Omni Merchants often encounter challenges with maintaining consistent product information, pricing, and customer experience across different sales platforms, such as online stores, marketplaces, and physical locations. Coordinating inventory and order fulfillment while avoiding stockouts or overselling can be complex, especially as channels grow. Success in this role typically requires strong organizational skills, familiarity with inventory management systems, and the ability to collaborate closely with marketing, logistics, and customer service teams to ensure seamless operations.
More about Omni Merchant jobs
What job categories do people searching Omni Merchant jobs look for? The top searched job categories for Omni Merchant jobs are:
Omni Merchant jobs near you
Infographic showing various Omni Merchant job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,560 per year, or $22.4 per hour.
Senior Director Merchandising, Omni Channel Office Supplies & Pack and Shipping

Senior Director Merchandising, Omni Channel Office Supplies & Pack and Shipping

Staples, Inc.

Framingham, MA • On-site

Full-time

Re-posted 6 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 625 frontline employees who took The Breakroom Quiz

430th of 727 rated retailers

Job description


Staples is on a multi-year transformation to lead the future of work, learning, and small business solutions. The Senior Director of Merchandising, Omni-Channel Office Supplies & Pack-and-Ship plays a pivotal leadership role in this evolution-owning the end-to-end merchandising strategy and financial performance of a core, high-visibility business while reimagining how these categories show up for customers across stores, digital, and integrated omni experiences.
This role is designed for a challenge-motivated leader who thrives in complexity and change, with the vision and resilience to modernize a mature category while unlocking new sources of growth. The Senior Director will lead through transformation-balancing near-term performance delivery with longer-term innovation in assortment strategy, services, sourcing, vendor partnerships, and customer experience.
This role is a P&L-critical leadership position, responsible for driving traffic, sales, margin, inventory productivity, and customer relevance through data-driven assortment strategies, best-in-class vendor partnerships, and seamless omni execution. Reporting to the VP/GMM, the Senior Director will lead and develop a high-performing team of category merchants and product specialists while serving as a key thought partner to cross-functional leaders in Marketing, Supply Chain, Stores, Digital, Inventory Management, and Planning. Success in this role requires intellectual curiosity, a strong point of view on the future of the category, and a relentless drive to innovate-leveraging customer insight, data, and cross-functional collaboration to create differentiated, omni-channel solutions that fuel Staples' next chapter of growth.
Our people are the heart of our success, and we believe in collaboration, curiosity, and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living.
Key Responsibilities:
Customer-Led Strategy & Growth
  • Own and articulate a clear, compelling Omni merchandising vision grounded in deep customer insight, shopping behavior, and category and market trends across B2C and Small Business segments.

  • Translate customer needs into market-leading merchandising strategies across assortment, pricing, promotion, presentation, and associate engagement.

  • Drive relevance in a mature and evolving category by identifying adjacent growth opportunities, innovation, and service-led differentiation (e.g., Pack & Ship solutions).

Financial Ownership & Business Planning
  • Develop and lead seasonal and annual business plans that deliver against sales, margin, inventory turns, and total cost-to-serve targets.

  • Proactively identify risks and opportunities; rapidly adapt strategies in response to performance trends, competitive dynamics, and supply chain constraints.

  • Develop and approve forecasts, assortment plans, lifecycle management, and liquidation strategies in partnership with Planning and Inventory teams.

  • Ensure disciplined execution that consistently delivers revenue, adjusted margin, cash flow, and inventory productivity.

Assortment, Vendor & Negotiation Leadership
  • Own assortment architecture and vendor strategy across owned brands and national brands.

  • Lead expert-level negotiations to improve total delivered cost, rebates, allowances, funding, and long-term partnership value.

  • Drive supplier accountability while fostering innovation, supply chain optimization, and shared growth initiatives.

  • Champion product and program innovation that enhances customer experience and profitability.

Omni-Channel & Digital Excellence
  • Develop and execute an inspiring and frictionless Omni channel shopping experience to drive conversion, average order value, and customer satisfaction.

  • Ensure assortments, content, and programs are optimized for store, online, and omni-fulfillment models.

  • Partner with Digital and Marketing teams to leverage site merchandising, search, conversion, and traffic insights to improve performance.

  • Build category strategies that seamlessly integrate physical and digital shopping journeys.

Cross-Functional Leadership & Influence
  • Serve as a senior thought partner across Marketing, Promotions, Stores, Supply Chain, Digital, Inventory Management, and Finance.

  • Communicate category strategies and performance with clarity and confidence to executive leadership.

  • Identify process gaps, champion best practices, and lead change to improve speed, quality, and scalability of merchandising execution.

Talent Leadership & Team Development
  • Lead, coach, and develop a team of Product Specialists and Category Merchants at all levels.

  • Build bench strength through mentoring, performance management, and succession planning.

  • Foster a culture of accountability, curiosity, collaboration, and continuous improvement.

Qualifications:
Required
  • Bachelor's degree in Business or similar field required

  • 12+ years of progressive merchandising leadership experience, including buying, category management, planning, and inventory management.

  • Proven success owning complex categories with significant P&L responsibility.

  • Demonstrated experience leading and developing high-performing merchandising teams.

  • Strong financial acumen; expert in forecasting, margin management, and inventory productivity.

  • Advanced negotiation skills with senior-level vendor partners.

  • Omni-channel merchandising experience (store + digital).

Preferred
  • Experience in Office Supplies, Services, Hardlines, or Adjacent Consumable Categories.

  • Deep understanding of site merchandising, digital KPIs, and omni-fulfillment models.

  • Track record of leading transformation, modernization, or turnaround initiatives.

  • Executive presence with the ability to influence at the highest levels.

  • Expert knowledge of industry trends, completion, assortment planning, planograms, customer buying patterns, inventory management, logistics and marketing techniques.

About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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