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Ombudsman Jobs in Seattle, WA (NOW HIRING)

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Ombudsman information

See Seattle, WA salary details

$42.7K

$86.8K

$142.8K

How much do ombudsman jobs pay per year?

As of Aug 28, 2026, the average yearly pay for ombudsman in Seattle, WA is $86,753.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $116,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ombudsman, and why are they important?

To thrive as an Ombudsman, you need expertise in conflict resolution, investigative techniques, and a background in law, public administration, or a related field. Familiarity with case management systems, legal research databases, and relevant certifications such as Certified Organizational Ombudsman Practitioner (CO-OP) are valuable. Exceptional communication, impartiality, and active listening are crucial soft skills for building trust and resolving disputes fairly. These competencies are vital for ensuring transparency, protecting stakeholder rights, and promoting just outcomes in organizational or governmental settings.

How does an ombudsman typically collaborate with other departments to resolve complaints effectively?

An Ombudsman often works closely with various departments such as human resources, legal, and management to conduct impartial investigations and facilitate fair resolutions. This collaboration may involve gathering documentation, interviewing staff, and clarifying policies to ensure all perspectives are considered. Strong communication skills and a commitment to confidentiality are essential, as the Ombudsman serves as a neutral intermediary who helps bridge gaps and promote a positive organizational culture.

What is the difference between Ombudsman vs Customer Service Representative?

AspectOmbudsmanCustomer Service Representative
Required CredentialsVaries; often relevant experience or certifications in dispute resolution or public administrationHigh school diploma or equivalent; customer service training
Work EnvironmentPublic agencies, organizations handling complaints, or regulatory bodiesCall centers, retail, or corporate offices
Employer & IndustryGovernment agencies, non-profits, large corporationsRetail, telecommunications, finance, and service industries

While both roles involve addressing concerns, an Ombudsman typically handles complex disputes within organizations or agencies, often requiring specialized knowledge and experience. Customer Service Representatives focus on assisting customers with inquiries and issues, usually in a more transactional setting. Understanding these differences helps clarify career paths and expectations in the customer relations and dispute resolution fields.

Is being an ombudsman a good job?

Being an ombudsman is a professional role focused on resolving complaints and improving organizational practices, often requiring strong communication and problem-solving skills. The job can offer job stability and opportunities for advancement, especially in government, healthcare, or corporate settings, but workload and emotional demands vary by organization. It is generally considered a meaningful career for those interested in advocacy and conflict resolution.

What degree do you need to become an ombudsman?

To become an ombudsman, a bachelor's degree in fields such as law, public administration, social work, or a related area is typically required. Some positions may prefer or require a master's degree or relevant professional experience, along with strong communication and conflict resolution skills.

What does an ombudsman actually do?

An ombudsman is a neutral official who investigates and resolves complaints from individuals about organizations or institutions. They facilitate communication, recommend solutions, and ensure fair treatment, often working independently from the organization’s management. The role requires strong communication skills and knowledge of relevant policies or laws.
More about Ombudsman jobs

What are the most commonly searched types of Ombudsman jobs in Seattle, WA?

The most popular types of Ombudsman jobs in Seattle, WA are:

What job categories do people searching Ombudsman jobs in Seattle, WA look for?

The top searched job categories for Ombudsman jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Ombudsman jobs?

Cities near Seattle, WA with the most Ombudsman job openings:

Ombudsman jobs near you
Infographic showing various Ombudsman job openings in Seattle, WA as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $86,753 per year, or $41.7 per hour.

GUEST (SUBSTITUTE) BUS MONITOR POOL (SY 2026-2027)

Highline Public Schools

Seattle, WA

$23.06/hr

Full-time

Re-posted 14 days ago

Job description

Position Information:
 

Position Hours:   Varies, Hourly/Timecard   Position Type:  Non-Represented, Guest/Substitute   Pay Rate:  $23.06 hourly


Come join our Highline Public Schools Transportation team! Make an impact in your community by serving our students while enjoying weekends and summers off!   
SUMMARY: Guest Bus Monitors support the continuous operation of the Transportation department to ensure, students arrive to school, on time, and welcomed by a trusted adult.


For a full job description, please see the attachment.


BENEFITS ELIGIBILITY: Our guest employees are eligible to enroll in our comprehensive benefits package provided by SEBB after working 630 hours in a school year.

OUR PROMISE: Every student in Highline Public Schools is known by name, strength and need, and graduates prepared for the future they choose. 

The Highline Strategic Plan is centered on Our Promise. In 2023, the strategic plan was updated to prioritize our work through 2026, identifying four bold goals:

  • Culture of Belonging: A culture where all are welcome, valued, and safe.
  • Innovative Learning: Academic experiences that engage, empower, and challenge every student.
  • Bilingual & Biliterate: Multicultural skills that enable students to live, work, and communicate across cultures.
  • Future Ready: Students explore possibilities and develop mindsets that prepare them for a changing future.


Highline Public Schools, District #401, complies with all federal rules and regulations as well as state laws on discrimination and does not discriminate in admission, access, treatment, or employment in education programs or hiring practices on the basis of race, ethnicity, creed, religion, color, national origin, age, sex, sexual orientation, gender expression, gender identity, homelessness, immigration or citizenship status, marital status, honorably-discharged veteran or military status, the presence of any sensory, mental, or physical disability, neurodivergence, or the use of a trained dog guide or service animal by a person with a disability. This holds true for all students who are interested in participating in educational programs and/or extracurricular activities. Highline Public Schools also provides equal access to the Boy Scouts and other designated youth groups. For the purposes of nondiscrimination, "neurodivergence" shall be defined as neurological differences including, but not limited to, autism spectrum disorder, dyslexia, and attention deficit hyperactivity disorder. Neurodivergent individuals may or may not identify as disabled. Any person having inquiries should contact: Age Discrimination Act, Americans with Disabilities Act, Affirmative Action, and Civil Rights Act (employees): Executive Director of Human Resources, 206.631.3008; Civil Rights Act (students) and Title IX: District Ombudsman, 206.631.3104, civilrightscoordinator@highlineschools.org; titleixofficer@highlineschools.org; Section 504 of the Rehabilitation Act: Health & Social Services Compliance Manager, 206.631.3011, 504coordinator@highlineschools.org; Address: 15675 Ambaum Blvd. SW, Burien, WA 98166.



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