Customer Service Specialist I
$13.25 - $17.75/hr
Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein ...
$13.25 - $17.75/hr
Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein ...
$13.25 - $17.75/hr
Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein ...
Rochester, MN · On-site
$49K - $67K/yr
Experience integrating proteomic data (e.g., Olink) with genomic data, and a track record of reasoning across -omic layers. * Familiarity with AI/ML methods for multi-omics integration, biomarker or ...
Rochester, MN · On-site
$49K - $67K/yr
Experience integrating proteomic data (e.g., Olink) with genomic data, and a track record of reasoning across -omic layers. * Familiarity with AI/ML methods for multi-omics integration, biomarker or ...
Experience integrating proteomic data (e.g., Olink) with genomic data, and a track record of reasoning across -omic layers. * Familiarity with AI/ML methods for multi-omics integration, biomarker or ...
Experience integrating proteomic data (e.g., Olink) with genomic data, and a track record of reasoning across -omic layers. * Familiarity with AI/ML methods for multi-omics integration, biomarker or ...
Huntsville, AL · On-site
$55 - $75/hr
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
Huntsville, AL · On-site
$55 - $75/hr
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
Cambridge, MA · On-site
$75/hr
Proven work with RNA-Seq, single-cell RNA-Seq, genotype data, spatial transcriptomics, and proteomics (e.g., OLINK). Technical Skills: * Strong programming skills in R, Python, and Bash. * Experience ...
Cambridge, MA · On-site
$75/hr
Proven work with RNA-Seq, single-cell RNA-Seq, genotype data, spatial transcriptomics, and proteomics (e.g., OLINK). Technical Skills: * Strong programming skills in R, Python, and Bash. * Experience ...
Huntsville, AL · On-site
$60 - $75/hr
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
Huntsville, AL · On-site
$60 - $75/hr
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
Cambridge, MA · On-site
$75/hr
Proven work with RNA-Seq, single-cell RNA-Seq, genotype data, spatial transcriptomics, and proteomics (e.g., OLINK). Technical Skills: * Strong programming skills in R, Python, and Bash. * Experience ...
Cambridge, MA · On-site
$75/hr
Proven work with RNA-Seq, single-cell RNA-Seq, genotype data, spatial transcriptomics, and proteomics (e.g., OLINK). Technical Skills: * Strong programming skills in R, Python, and Bash. * Experience ...
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
Huntsville, AL · On-site
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
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Huntsville, AL · On-site
The successful candidate will play a key role in the Proteomics efforts within the company and ... Olink Target, Luminex, and mass spectrometry * Have a primary responsibility for parts of ...
Ann Arbor, MI · On-site
$120 - $170/hr
Demonstrated experience analyzing large-scale proteomic datasets from high-throughput platforms (Olink or SomaScan) * Proficiency in R and/or Python for statistical analysis and pipeline development
Ann Arbor, MI · On-site
$120 - $170/hr
Demonstrated experience analyzing large-scale proteomic datasets from high-throughput platforms (Olink or SomaScan) * Proficiency in R and/or Python for statistical analysis and pipeline development
Cambridge, MA · On-site
$205K - $221K/yr
Proteomics data (e.g., Olink preferred) * Strong experience in statistical genetics and transcriptomics analysis * Proficiency in R, Python, and Bash , with ability to develop reproducible and ...
Cambridge, MA · On-site
$205K - $221K/yr
Proteomics data (e.g., Olink preferred) * Strong experience in statistical genetics and transcriptomics analysis * Proficiency in R, Python, and Bash , with ability to develop reproducible and ...
San Diego, CA · On-site
$107K - $140K/yr
This role is selling our Olink products, responsible for developing and managing new and existing ... in genomics or proteomics strongly preferred • Excellent communication, presentation and ...
San Diego, CA · On-site
$107K - $140K/yr
This role is selling our Olink products, responsible for developing and managing new and existing ... in genomics or proteomics strongly preferred • Excellent communication, presentation and ...
Experience with proteomics or secretomics analysis (Olink or similar high-dimensional panels), including normalization and cross-modality integration with transcriptomic profiles. * Comfort in a Unix ...
Experience with proteomics or secretomics analysis (Olink or similar high-dimensional panels), including normalization and cross-modality integration with transcriptomic profiles. * Comfort in a Unix ...
Saint Louis, MO · On-site
$47K - $64K/yr
Experience with proteomics platforms(e.g., Olink, SomaScan, mass spectrometry) * Knowledge of multi-omics integration, network analysis, or pathway enrichment methods * Experience working with large ...
Saint Louis, MO · On-site
$47K - $64K/yr
Experience with proteomics platforms(e.g., Olink, SomaScan, mass spectrometry) * Knowledge of multi-omics integration, network analysis, or pathway enrichment methods * Experience working with large ...
... proteomics datasets (e.g., Olink, SomaScan) and associated analysis frameworks. • Working knowledge of cloud computing environments (e.g. AWS, DNAnexus) and HPC clusters. • Experience with APIs ...
... proteomics datasets (e.g., Olink, SomaScan) and associated analysis frameworks. • Working knowledge of cloud computing environments (e.g. AWS, DNAnexus) and HPC clusters. • Experience with APIs ...
Manhattan, NY · On-site
$65.89 - $100/hr
Familiarity with proteomics datasets (e.g., Olink, SomaScan) and associated analysis frameworks. * Working knowledge of cloud computing environments (e.g., AWS, DNAnexus) and HPC clusters.
Manhattan, NY · On-site
$65.89 - $100/hr
Familiarity with proteomics datasets (e.g., Olink, SomaScan) and associated analysis frameworks. * Working knowledge of cloud computing environments (e.g., AWS, DNAnexus) and HPC clusters.
Saint Louis, MO · On-site
$47K - $64K/yr
Experience with proteomics platforms (e.g., Olink, SomaScan, mass spectrometry) * Knowledge of multi-omics integration, network analysis, or pathway enrichment methods * Experience working with large ...
Saint Louis, MO · On-site
$47K - $64K/yr
Experience with proteomics platforms (e.g., Olink, SomaScan, mass spectrometry) * Knowledge of multi-omics integration, network analysis, or pathway enrichment methods * Experience working with large ...
Manhattan, NY · On-site
$96 - $145/hr
Hands-on experience analyzing large-scale genomic datasets (e.g., WES/WGS, UK Biobank, All of Us, etc.), and proteomic datasets (e.g., Olink, SomaScan) and associated analysis frameworks.
Manhattan, NY · On-site
$96 - $145/hr
Hands-on experience analyzing large-scale genomic datasets (e.g., WES/WGS, UK Biobank, All of Us, etc.), and proteomic datasets (e.g., Olink, SomaScan) and associated analysis frameworks.
Manhattan, NY · On-site
... proteomic datasets (e.g., Olink, SomaScan) and associated analysis frameworks. • Proficiency in cloud computing environments (e.g. AWS, DNAnexus) and HPC clusters. • Experience with workflow ...
Manhattan, NY · On-site
... proteomic datasets (e.g., Olink, SomaScan) and associated analysis frameworks. • Proficiency in cloud computing environments (e.g. AWS, DNAnexus) and HPC clusters. • Experience with workflow ...
$144K - $227K/yr
... proteomics (e.g., OLINK, mass spectrometry-based approaches). Multi-omics Integration:-Integrate multi-omics datasets, including gene/protein expression, spatial transcriptomics, and genotype data.
$144K - $227K/yr
... proteomics (e.g., OLINK, mass spectrometry-based approaches). Multi-omics Integration:-Integrate multi-omics datasets, including gene/protein expression, spatial transcriptomics, and genotype data.
$50.5K - $61.7K
3% of jobs
$61.7K - $73K
3% of jobs
$73K - $84.2K
3% of jobs
$84.2K - $95.4K
13% of jobs
$103.1K is the 25th percentile. Wages below this are outliers.
$95.4K - $106.6K
4% of jobs
The median wage is $116.7K / yr.
$106.6K - $117.9K
26% of jobs
$117.9K - $129.1K
3% of jobs
$129.1K - $140.3K
1% of jobs
$148.7K is the 75th percentile. Wages above this are outliers.
$140.3K - $151.5K
24% of jobs
$151.5K - $162.8K
0% of jobs
$162.8K - $174K
19% of jobs
$50.5K
$130.1K
$174K
| Aspect | Olink Proteomic | Laboratory Technician |
|---|---|---|
| Required Credentials | Advanced degrees in biology, biochemistry, or related fields; specialized training in proteomics | Associate's or bachelor's degree in life sciences or related field |
| Work Environment | Research labs, biotech companies, or pharmaceutical firms focusing on proteomics analysis | Clinical or research laboratories performing routine lab tests and sample processing |
| Industry Usage | Biotech, pharmaceutical, and research institutions specializing in proteomics | Healthcare, clinical labs, and research facilities |
Olink Proteomic specialists focus on advanced proteomics analysis using specialized equipment and techniques, often requiring higher education and training. Laboratory Technicians perform routine lab tasks, supporting research and clinical testing. Both roles are essential in the biotech and healthcare industries but differ in complexity and responsibilities.
Cities with the most Olink Proteomic job openings:
States with the most job openings for Olink Proteomic jobs include:
The top searched job categories for Olink Proteomic jobs are:

$13.25 - $17.75/hr
Full-time
Posted 12 days ago
Support internal and external customers by processing orders, researching inquiries, and providing communication regarding order status, delivery, and invoicing.
Collaborate with supporting teams such as Sales, Support, Distribution, and Finance to investigate customer complaints and inquiries for quick resolution.
Monitor customer feedback, address unfavorable responses, and identify opportunities for process improvement.
7.8
Based on 429 frontline employees who took The Breakroom Quiz
170th of 545 rated manufacturers
Work Schedule
First Shift (Days)Environmental Conditions
OfficeJob Description
Location/Division Specific Information:
Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein biomarker discovery, enabling researchers to measure thousands of proteins simultaneously from just a few microliters of blood. Using highly specific and thoroughly validated assays with a wide dynamic range, Olink’s technology overcomes traditional limitations in protein analysis and supports deeper insights into human biology and disease.
Job description
The Customer Care Specialist role offers you a place on a multi-faceted, dynamic, and rewarding team focused on delivering best-in-class support. We are looking for an experienced Customer Care Specialist to join our organization to support our internal and external customers when purchasing Olink products.
The Customer Care team is responsible for ensuring the journey of our customers’ experience with Olink is exceptional. You would be based in our Uppsala office and report to Manager, Customer Service based in the US.
A Day in the Life:
Meet the challenges of a fast-paced environment, while maintaining a customer focus and strong level of professionalism.
Ensure each transaction is processed within company guidelines, customer specifications and established Service Level Agreement.
Use our ERP System, Salesforce and other applications to register and maintain customer account information, process orders and research inquiries.
Provide communication to customers and Business Development Manager to confirm order, delivery, and invoicing.
Proactively research delays, collaborate with supporting teams for resolution. Communicate all changes to customer and Business Development Manager.
Investigate customer complaints and inquiries by collaborating with all supporting teams such as Sales, Support, Distribution and Finance for quick resolution.
Monitor customer feedback from Satisfaction Survey, contact any unfavorable responses for resolution and report details.
Answer inbound customer phone calls and inquiries, check voicemails and triage to correct team.
Ability to identify opportunities for process improvement, collaborate with team and leader to build efficiencies.
QUALIFICATIONS & COMPETENCIES Education
Bachelor’s degree or equivalent experience
Qualifications - Experience, technical skills
Proven success in a Customer Service role for 2+ years with a passion for building customer loyalty. If you have experience in a similar role within Life Sciences it´s an advantage.
Documented experience in Microsoft Office and SalesForce programs and an ability to learn other software and ERP systems.
Excellent language skills, both verbally and written, in English is mandatory.
Competencies -
Personal skills and abilities
As a person you should have strong organizational skills as well as the ability to communicate with both customers and internal stakeholders in a clear and friendly way. In this role it is crucial to be good at multitasking while keeping a strong customer focus and to thrive in a fast-paced environment. Last but not least at Olink we have a commitment to implementing feedback as a means to achieving individual and company performance goals.
Note: This Job Description does not cover all possible situations or tasks that may arise.
Why Join Us?
At Olink, Thermo Fisher Scientific, you will be part of a nurturing team that values integrity, innovation, and involvement. We offer an encouraging environment where your diverse experiences and perspectives are appreciated, enabling you to thrive and excel in your career.
The final date to submit applications is the 15th of September 2026. The role could be filled prior to this deadline.
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Biotechnology research and development
10,000+ Employees
Waltham, MA, US
1956