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Ohio Edison Customer Service Jobs (NOW HIRING)

1st Stop

Customer Service Representative Ohio

Sardinia, OH · On-site

$14.50 - $19.75/hr

For more than 35 years we have provided outstanding customer service in small and large communities throughout Ohio and Kentucky. Today we have over 57stores, and we're still growing! Requirements ...

1st Stop

Customer Service Representative Ohio

Moscow, OH

$15.25 - $20.75/hr

For more than 35 years we have provided outstanding customer service in small and large communities throughout Ohio and Kentucky. Today we have over 57stores, and we're still growing! Requirements ...

1st Stop

Customer Service Representative Ohio

Mount Orab, OH · On-site

$14.25 - $19.25/hr

For more than 35 years we have provided outstanding customer service in small and large communities throughout Ohio and Kentucky. Today we have over 57stores, and we're still growing! Requirements ...

Chestnut Land Co

Edison Mall FL260

Fort Myers, FL · On-site

We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying ... customers and employees. We're proud to say this is a great place to start a career, grow ...

Chestnut Land Co

Edison Mall FL144

Fort Myers, FL · On-site

We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying ... customers and employees. We're proud to say this is a great place to start a career, grow ...

ERCO

Customer Service Advocate

Edison, NJ

For our North American organization based in Edison, NJ, we are now seeking to expand our team and recruit the following: Customer Service Advocate - Full-Time Summary of Position: ERCO is seeking an ...

FirstEnergy

Substation Supervisor

Elyria, OH · On-site

About the Opportunity This is an open position with Ohio Edison, a subsidiary of FirstEnergy Corp. ... Demonstrating sound internal and external customer service * Counseling employees, recommending ...

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All JobsOhio Edison Customer Service Jobs

Ohio Edison Customer Service information

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How much do ohio edison customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ohio edison customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Ohio Edison Customer Service representatives and how can they be effectively managed?

Ohio Edison Customer Service representatives often encounter challenges such as handling high call volumes during outages, addressing complex billing questions, and managing customer frustrations. Successfully navigating these challenges requires strong communication skills, patience, and a thorough understanding of company policies and procedures. Team support and ongoing training are provided to help representatives stay equipped to resolve issues efficiently. Collaboration with technical teams and supervisors is also common, ensuring that customers receive accurate information and support.

What are the key skills and qualifications needed to thrive as an Ohio Edison Customer Service Representative, and why are they important?

To thrive as an Ohio Edison Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and telephone systems is often required. Patience, active listening, and a customer-focused mindset help representatives manage inquiries and resolve concerns effectively. These skills ensure high-quality support, customer satisfaction, and efficient resolution of utility service issues.

What does an Ohio Edison Customer Service Representative do?

An Ohio Edison Customer Service Representative assists customers with their electric service needs, including billing inquiries, account management, outage reporting, and service requests. They provide information about rates, payment options, and help resolve complaints or service issues. Their role is essential in ensuring customer satisfaction and maintaining clear communication between the company and its customers.

What is the difference between Ohio Edison Customer Service vs Ohio Edison Meter Reader?

AspectOhio Edison Customer ServiceOhio Edison Meter Reader
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; basic technical knowledge
Work EnvironmentOffice and customer locationsFieldwork at customer sites and utility locations
Employer & IndustryOhio Edison, utility industry

Ohio Edison Customer Service representatives primarily handle customer inquiries, billing issues, and service requests in an office setting. In contrast, Ohio Edison Meter Readers perform fieldwork to read meters and ensure accurate billing. Both roles require a high school diploma and are essential to utility operations, but they differ in work environment and daily responsibilities.

Infographic showing various Ohio Edison Customer Service job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep - Admin - Edison, NJ

National Guard Employment Network

Edison, NJ • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Title: Customer Service Rep - Admin
Location: Edison, NJ
Job Purpose:
As a Customer Service Rep - Admin at Hillebrand Gori, you will play a providing day-to-day administrative support with readily available advice for customer service programs and activities to provide best in class services to the customers and enhance customer satisfaction in line with business strategy and objectives, Group guidelines, and policies.
If you are a dynamic and results-oriented professional with experience in managing national or global customers, we would love to hear from you! Join our team at Hillebrand Gori and contribute to our success in delivering world-class logistics solutions to our valued customers.
Key Responsibilities:
Under direct supervision, administer customer service programs and activities
Provide support for routine and standard customer service tasks and activities to provide superior services and enhance customer satisfaction
Administer simple customer requests such as inquiries, orders, service requirements and complaints
Share information to service standard customer queries
Provide product/ service-related information to respond to customer inquiries
- Perform generally repetitive routine tasks such as data gathering, entering and validation
Adhere to standard day-to-day customer service procedures and processes
Additional Qualifications/Responsibilities
Qualifications:
Minimum of 2 years of experience in import / freight forwarding
Bachelor's degree or equivalent experience/qualification
Preferred: experience using transportation management systems.
Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with customers
Strong analytical and problem-solving skills, with a strategic mindset
Proficiency in MS Office applications, particularly PowerPoint and Excel
Personal attributes:
Empathetic and patient
Positive, professional attitude
Team-oriented
Adaptable and quick to learn
Comfortable in a fast-paced environment
You'll be rewarded in many ways, such as:
Belong to a diverse and dynamic culture that promotes inclusion, growth, and development
Participate in comprehensive compensation (competitive salary and bonus incentive plan), benefits (including medical, dental, and vision), generous PTO plan (including sick days and Floating Holidays, and a 401k match
Enjoy a hybrid work environment
Pay range: $50,000-65,000 total compensation, based on experience.

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