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Offshore Service Engineer Jobs (NOW HIRING)

Mentor and provide technical guidance to offshore service desk personnel to improve service quality ... engineering experience within an enterprise IT environment. * Experience supporting executive ...

Mentor and provide technical guidance to offshore service desk personnel to improve service quality ... engineering experience within an enterprise IT environment. Experience supporting executive ...

... and offshore service desk personnel. • Serve as the Genesco subject matter expert (SME ... engineering experience within an enterprise IT environment. • Experience supporting executive ...

Mentor and provide technical guidance to offshore service desk personnel to improve service quality ... engineering experience within an enterprise IT environment. * Experience supporting executive ...

Mentor and provide technical guidance to offshore service desk personnel to improve service quality ... engineering experience within an enterprise IT environment. * Experience supporting executive ...

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Offshore Service Engineer information

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$19

$40

$66

How much do offshore service engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for offshore service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What is the difference between Offshore Service Engineer vs Marine Technician?

AspectOffshore Service EngineerMarine Technician
Required CredentialsEngineering degree, certifications in offshore safety and equipmentTechnical diploma or certification in marine systems
Work EnvironmentOffshore platforms, oil rigs, maritime facilitiesShipyards, marine repair facilities, onboard vessels
Employer & IndustryOil & gas, renewable energy, maritime industryShipping companies, marine service providers

Offshore Service Engineers and Marine Technicians both work in maritime environments, but Offshore Service Engineers focus on maintaining and repairing offshore equipment and systems, often requiring engineering qualifications. Marine Technicians typically handle repairs and maintenance of marine vessels and systems, often with technical diplomas. While their work environments overlap, Offshore Service Engineers are more involved in offshore platforms, whereas Marine Technicians work mainly on ships and vessels.

What are some common challenges faced by Offshore Service Engineers, and how can these be managed effectively?

Offshore Service Engineers often encounter challenges such as unpredictable weather conditions, extended periods away from home, and the need to troubleshoot complex technical issues on-site. Effective communication with onshore teams and thorough pre-deployment planning are crucial for overcoming these obstacles. Building strong teamwork skills and staying updated on the latest safety protocols also help ensure smooth operations and personal well-being during offshore assignments.

What are Offshore Service Engineers?

Offshore Service Engineers are technical professionals who install, maintain, and repair equipment and systems on offshore platforms, such as oil rigs, wind farms, or marine vessels. They ensure that machinery and electronic systems operate efficiently and safely in challenging marine environments. Their responsibilities often include troubleshooting issues, performing routine inspections, and complying with strict safety standards. Offshore Service Engineers typically spend extended periods at sea and must be adaptable to varying work conditions.

What are the key skills and qualifications needed to thrive as an Offshore Service Engineer, and why are they important?

To thrive as an Offshore Service Engineer, you need a solid background in mechanical or electrical engineering, relevant technical qualifications, and experience in offshore environments. Familiarity with industry-standard tools, safety certifications like BOSIET, and knowledge of control systems and diagnostic equipment are typically required. Strong problem-solving skills, effective communication, and the ability to work under pressure in remote locations set top performers apart. These skills ensure safety, reliability, and efficiency in maintaining complex offshore systems, directly impacting operational success.
More about Offshore Service Engineer jobs
What cities are hiring for Offshore Service Engineer jobs? Cities with the most Offshore Service Engineer job openings:
What job categories do people searching Offshore Service Engineer jobs look for? The top searched job categories for Offshore Service Engineer jobs are:
Infographic showing various Offshore Service Engineer job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 94% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.
Service Engineer II- Genesco

Service Engineer II- Genesco

Genesco

Nashville, TN

Full-time

Posted 24 days ago


Genesco rating

5.4

Company rating: 5.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

75th of 104 rated fashion retailers


Job description

The Ideal Candidate

The Service Engineer II provides intermediate-level technical support and engineering services across assigned technology domains. This role serves as an escalation point for technical issues, supports implementation of enterprise technology solutions, and partners with internal and external support teams to ensure exceptional service delivery.

In addition to supporting end-user computing, network infrastructure, systems, cloud platforms, and other enterprise technologies as assigned, this role serves as the primary technical liaison for the outsourced Corporate Service Desk, provides white-glove support for Executive Leadership, and ensures conference room and audio-visual technologies are fully operational for key business meetings.

How You Will Make an Impact

  • Provide second-level technical support and serve as the primary escalation point for Level I support and offshore service desk personnel.
  • Serve as the Genesco subject matter expert (SME) supporting the outsourced Corporate Service Desk partner and assist with day-to-day operational issues.
  • Diagnose and resolve moderately complex technical issues across supported technologies.
  • Support the deployment, configuration, maintenance, and optimization of infrastructure and end-user systems.
  • Participate in project implementations, upgrades, and technology rollouts.
  • Analyze recurring issues and recommend operational and technical improvements.
  • Deliver white-glove technical support for Executive Leadership, C-Suite, and designated VIP users while maintaining the highest level of professionalism, discretion, and confidentiality.
  • Provide support, troubleshooting, and operational readiness for conference room and executive meeting room audio-visual technologies, including Microsoft Teams Rooms, Zoom Rooms, and related collaboration platforms.
  • Ensure conference room technology is fully functional for executive meetings and other critical business events.
  • Maintain compliance with security, governance, and service management requirements.
  • Contribute to technical documentation, knowledge base articles, and continuous process improvements.
  • Mentor and provide technical guidance to offshore service desk personnel to improve service quality and issue resolution.

Experience and Skills You'll Need to Have

  • Bachelor's degree or equivalent combination of education and experience.
  • 2–5 years of technical support or engineering experience within an enterprise IT environment.
  • Experience supporting executive leadership and VIP users.
  • Experience working with outsourced service desk providers.
  • Strong customer service, interpersonal, and communication skills with the ability to interact professionally with all levels of the organization.
  • Experience supporting Microsoft Teams Rooms, Zoom Rooms, and conference room AV technologies.
  • Working knowledge of Crestron room control systems preferred.
  • Understanding of IT service management processes, SLAs, and incident management.
  • Ability to troubleshoot complex technical issues and serve as a technical escalation resource.

Preferred Qualifications

  • Experience supporting executive or VIP environments.
  • ITIL, HDI, Microsoft, or other relevant technical certifications.
  • Experience mentoring technical support teams or offshore service desk personnel.

Additional Position Requirements

  • Ability to provide on-site support for executive meetings and conference room technology.
  • Ability to maintain a high level of professionalism, discretion, and confidentiality when supporting executive leadership.

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What Genesco employees say

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Get the full story on Breakroom


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About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

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