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Office Operations Manager Jobs in Derry, NH (NOW HIRING)

Staffingine LLC

Operations Manager

Ayer, MA · On-site

Job Title: Operations Manager Job Location: Ayer, MA Job Type: Full Time * Manage affordable ... Lead day-to-day office operations and ensure smooth workflow across the organization. * Supervise ...

Thom Child & Family Services

Office Assistant

Lowell, MA · On-site

$16.50 - $21.75/hr

Perform other duties as assigned by the Program Director, Program Operations Manager, or Clinical Coordinator. Physical Requirements * Ability to sit, stand, walk, bend, and lift office materials as ...

Thom Child And Family Services

Office Assistant

Lowell, MA · On-site

$19 - $23/hr

Perform other duties as assigned by the Program Director, Program Operations Manager, or Clinical Coordinator. Physical Requirements * Ability to sit, stand, walk, bend, and lift office materials as ...

MBX Biosciences

Office Manager

Burlington, MA · Hybrid

In addition to overseeing multisite operations, the Office Manager plays a key role in coordinating Together Weeks and other companywide initiatives that strengthen the employee experience and foster ...

GRASSMASTER PLUS INC

Operations Manager

Georgetown, MA · On-site

$90K - $120K/yr

... Office skills (Word, Excel, PowerPoint) - Microsoft 365 and Teams EXPERIENCE • Minimum of 3 years of experience in operations management or logistics • Supervisory experience • Experience in ...

Sisters of Notre Dame de Namur

Be Seen First

Operations Manager

Billerica, MA · On-site

$70K - $80K/yr

The Operations Manager for Congregational Communications supports the mission of the Sisters of ... Excellent technical skills, including proficiency in the Microsoft Office Suite and Google, a ...

Sisters of Notre Dame de Namur

Be Seen First

Operations Manager

Ipswich, MA · On-site

$70K - $80K/yr

The Operations Manager for Congregational Communications supports the mission of the Sisters of ... Excellent technical skills, including proficiency in the Microsoft Office Suite and Google, a ...

SUPPLY.com

Operations Manager

Devens, MA · On-site

Operations Manager * Support a team of over5associates, contributing to a collaborative and high ... Order warehouse, office, and packaging supplies through approved vendors; utilize Oracle for ...

HP Products

Operations Manager

Devens, MA · On-site

Operations Manager * Support a team of over5associates, contributing to a collaborative and high ... Order warehouse, office, and packaging supplies through approved vendors; utilize Oracle for ...

Lighting Unlimited

Operations Manager

Devens, MA

Operations Manager * Support a team of over5associates, contributing to a collaborative and high ... Order warehouse, office, and packaging supplies through approved vendors; utilize Oracle for ...

Cedars Mediterranean Foods

Operations Manager

Haverhill, MA · On-site

$90K - $110K/yr

... Manager to oversee food manufacturing operations at our Haverhill facility. If you have a strong ... Working knowledge of ERP or production software; strong Microsoft Office skills * Bachelor's degree ...

Orion Castings

Operations Manager

Chelmsford, MA · On-site

$44.33 - $57.84/hr

Operations Manager - JEl Finishing Plant About the Role Are you a strategic manufacturing leader ... Highly proficient with Microsoft Office Suite (Excel, Word, PowerPoint) and Minitab statistical ...

Ally Restoration LLC.

Be Seen First

Office Manager

Burlington, MA · On-site

$50K - $64K/yr

Manage day-to-day office operations. * Answer and direct incoming phone calls and emails. * Maintain organized digital and physical filing systems. * Order and manage office supplies. * Develop and ...

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All JobsOffice Operations JobsOffice Operations Manager JobsOffice Operations Manager Jobs in Derry, NH

Office Operations Manager information

See Derry, NH salary details

$25.7K

$51.9K

$78.2K

How much do office operations manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for office operations manager in Derry, NH is $51,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $59,500.00 per year, depending on experience, location, and employer.

How much should an office operations manager be paid?

The average salary for an office operations manager varies by location and experience but typically ranges from $50,000 to $85,000 annually. Factors such as company size, industry, and required skills like project management or proficiency with office software can influence compensation.

What are some common challenges faced by an office operations manager, and how can they be effectively addressed?

Office Operations Managers often encounter challenges such as balancing multiple priorities, managing unexpected disruptions, and ensuring consistent communication across departments. Effective time management, establishing clear processes, and proactively addressing workflow bottlenecks can help mitigate these issues. Building strong relationships with team members and adopting flexible problem-solving approaches also play a key role in maintaining smooth office operations.

What is an office operations manager?

Office Operations Managers are professionals responsible for overseeing and coordinating the day-to-day administrative activities of an office. Their duties often include managing office supplies, supervising administrative staff, implementing office policies, and ensuring efficient workflow. They play a key role in maintaining a productive and organized work environment, acting as a bridge between management and employees. Additionally, they may handle budgeting, vendor relationships, and facility management to support overall business operations.

What is the difference between Office Operations Manager vs Office Administrator?

AspectOffice Operations ManagerOffice Administrator
ResponsibilitiesOversees overall office functions, manages staff, implements policies, and improves processesHandles daily administrative tasks, manages correspondence, schedules, and office supplies
Required SkillsLeadership, strategic planning, problem-solving, communicationOrganizational skills, attention to detail, communication, multitasking
Work EnvironmentManagement level, often supervises teams, interacts with senior staffAdministrative support, clerical tasks, front-line office work
Common CertificationsBusiness administration, management certifications often preferredAdministrative assistant certifications, office management courses

The Office Operations Manager focuses on strategic oversight and improving office efficiency, often supervising staff and implementing policies. In contrast, the Office Administrator handles day-to-day administrative tasks, supporting office functions at a more operational level. Both roles require strong organizational skills, but the Operations Manager typically has a broader scope and leadership responsibilities.

What are the key skills and qualifications needed to thrive as an office operations manager, and why are they important?

To thrive as an Office Operations Manager, you need strong organizational, leadership, and multitasking abilities, often supported by a degree in business administration or a related field. Familiarity with office management software (such as Microsoft Office Suite and project management tools), budgeting systems, and sometimes HR platforms is essential. Excellent communication, problem-solving, and interpersonal skills help you build effective teams and address daily operational challenges. These skills and qualities are crucial for ensuring smooth office workflows, efficient resource allocation, and a productive work environment.

Is an office operations manager a high paying job?

Office operations managers typically earn a competitive salary that varies based on experience, location, and company size. In general, it is considered a mid- to high-level management role with salaries often exceeding the national average for administrative positions, especially when combined with skills in project management and leadership. Certifications such as PMP or experience with office management software can also influence compensation.
What are popular job titles related to Office Operations Manager jobs in Derry, NH? For Office Operations Manager jobs in Derry, NH, the most frequently searched job titles are:
What job categories do people searching Office Operations Manager jobs in Derry, NH look for? The top searched job categories for Office Operations Manager jobs in Derry, NH are:
What cities near Derry, NH are hiring for Office Operations Manager jobs? Cities near Derry, NH with the most Office Operations Manager job openings:
Office Operations Manager jobs near you
Infographic showing various Office Operations Manager job openings in Derry, NH as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $51,924 per year, or $25 per hour.

Back Office Operations Manager - Tolling Operations

WSP

Merrimack, NH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 72 rated business consultants

Job description

WSP is initiating a search for a Back Office Operations Manager - Tolling Operations! 

This role will be located out of Concord, NH.

Position Summary

WSP is seeking a Back Office Operations Manager to lead day-to-day operations for a high-volume customer service organization supporting complex, transaction-based services. The Contact Center Manager is accountable for delivering exceptional customer experience while consistently meeting and exceeding KPIs and SLAs related to responsiveness, quality, compliance, and productivity. This role partners closely with technology, operations, finance, and client stakeholders to ensure operational readiness, performance stability, and continuous improvement across all customer contact channels.

Operational Leadership & Service Delivery

  • Lead end-to-end contact center operations across inbound and outbound channels
  • Over see all operations of Customer Walk in Centers
  • Establish operational rhythms including daily huddles and performance reviews
  • Ensure compliance with SOPs and customer service standards
  • Drive readiness for new initiatives and operational changes
  • Strong understanding of E-ZPass and interoperability preferred 

KPI / SLA Performance Management

  • Own and drive performance against KPIs and SLAs
  • Monitor service levels such as ASA, AHT, FCR, CSAT and adherence
  • Implement corrective actions to address performance gaps
  • Develop and present performance dashboards to stakeholders

Workforce Management & Planning

  • Support forecasting, scheduling, and staffing models
  • Manage intraday staffing and adherence
  • Ensure coverage during peak volumes and service fluctuations

People Leadership & Development

  • Lead supervisors, team leads, and frontline staff
  • Implement coaching and performance management frameworks
  • Support training, onboarding, and knowledge management

Process, Compliance & Controls

  • Ensure compliance with regulatory and operational requirements
  • Maintain SOPs and audit documentation
  • Support audits and compliance initiatives

Technology & Cross-Functional Collaboration

  • Partner with IT and product teams on system enhancements
  • Support system testing, releases, and operational readiness
  • Collaborate across operations and back-office teams

Vendor Coordination

  • Assist with managing vendor relationships and performance
  • Drive accountability and corrective action plans

Required Qualifications

  • Bachelor's degree or equivalent experience
  • 7+ years of contact center experience with 3+ years in leadership roles
  • Proven experience managing KPIs and SLAs in high-volume environments
  • Experience in regulated or public sector environments preferred

Required Skills

  • Strong knowledge of contact center operations and customer service models
  • Experience interpreting and improving performance metrics
  • Workforce management and scheduling knowledge
  • Leadership, communication, and stakeholder management skills
  • Familiarity with contact center tools and reporting platforms

Key Success Factors

  • Consistently meets or exceeds SLAs and KPIs
  • Builds high-performing and engaged teams
  • Drives continuous improvement and operational efficiency

#LI-MC1

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 

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