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Office Operations Manager Jobs in Chester, SC (NOW HIRING)

WillScot

Branch Operations Manager III

Charlotte, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation ... MS Office/Excel/Word/Outlook experience * Ability follow direction and meet deadlines in a fast ...

CM Tucker Lumber

Office Clerk Rock Hill

Rock Hill, SC · On-site

$13.50 - $17.50/hr

... operations. You must be reliable and hardworking with great communication skills. The ideal ... Undertake basic bookkeeping tasks and issue invoices * Assist in office management and organization ...

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All JobsOffice Operations JobsOffice Operations Manager JobsOffice Operations Manager Jobs in Chester, SC

Office Operations Manager information

See Chester, SC salary details

$25.7K

$51.8K

$78K

How much do office operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for office operations manager in Chester, SC is $51,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,200.00 and $59,400.00 per year, depending on experience, location, and employer.

What is an office operations manager?

Office Operations Managers are professionals responsible for overseeing and coordinating the day-to-day administrative activities of an office. Their duties often include managing office supplies, supervising administrative staff, implementing office policies, and ensuring efficient workflow. They play a key role in maintaining a productive and organized work environment, acting as a bridge between management and employees. Additionally, they may handle budgeting, vendor relationships, and facility management to support overall business operations.

What are the key skills and qualifications needed to thrive as an office operations manager, and why are they important?

To thrive as an Office Operations Manager, you need strong organizational, leadership, and multitasking abilities, often supported by a degree in business administration or a related field. Familiarity with office management software (such as Microsoft Office Suite and project management tools), budgeting systems, and sometimes HR platforms is essential. Excellent communication, problem-solving, and interpersonal skills help you build effective teams and address daily operational challenges. These skills and qualities are crucial for ensuring smooth office workflows, efficient resource allocation, and a productive work environment.

What are some common challenges faced by an office operations manager, and how can they be effectively addressed?

Office Operations Managers often encounter challenges such as balancing multiple priorities, managing unexpected disruptions, and ensuring consistent communication across departments. Effective time management, establishing clear processes, and proactively addressing workflow bottlenecks can help mitigate these issues. Building strong relationships with team members and adopting flexible problem-solving approaches also play a key role in maintaining smooth office operations.

What is the difference between Office Operations Manager vs Office Administrator?

AspectOffice Operations ManagerOffice Administrator
ResponsibilitiesOversees overall office functions, manages staff, implements policies, and improves processesHandles daily administrative tasks, manages correspondence, schedules, and office supplies
Required SkillsLeadership, strategic planning, problem-solving, communicationOrganizational skills, attention to detail, communication, multitasking
Work EnvironmentManagement level, often supervises teams, interacts with senior staffAdministrative support, clerical tasks, front-line office work
Common CertificationsBusiness administration, management certifications often preferredAdministrative assistant certifications, office management courses

The Office Operations Manager focuses on strategic oversight and improving office efficiency, often supervising staff and implementing policies. In contrast, the Office Administrator handles day-to-day administrative tasks, supporting office functions at a more operational level. Both roles require strong organizational skills, but the Operations Manager typically has a broader scope and leadership responsibilities.

How much should an office operations manager be paid?

The average salary for an office operations manager typically ranges from $50,000 to $85,000 annually, depending on experience, location, and company size. Salaries can be higher with additional certifications or specialized skills in office management tools and processes.

Is an office operations manager a high paying job?

Office operations managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management role with salaries often exceeding the national average for administrative positions, especially for those with specialized skills or certifications. Factors such as company size and scope of responsibilities influence compensation.

What job categories do people searching Office Operations Manager jobs in Chester, SC look for?

The top searched job categories for Office Operations Manager jobs in Chester, SC are:

What cities near Chester, SC are hiring for Office Operations Manager jobs?

Cities near Chester, SC with the most Office Operations Manager job openings:

Office Operations Manager jobs near you
Infographic showing various Office Operations Manager job openings in Chester, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $51,799 per year, or $24.9 per hour.

Front Office Manager

Sonesta International Hotels Corporation

Charlotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

28th of 108 rated hotels

Job description

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
Position Summary
The Front Office Manager is responsible for the daily leadership and operation of the Front Desk, Guest Services, and Transportation departments, ensuring exceptional guest experiences from arrival through departure. This position oversees all front office team members, maintains operational standards, drives guest satisfaction, and ensures efficient execution of all guest-facing processes.
The Front Office Manager serves as a highly visible leader who supports team development, promotes accountability, and ensures consistent execution of Sonesta standards, policies, and procedures. This individual is responsible for building a service-focused culture that delivers exceptional guest experiences while achieving departmental performance goals.
Job Description
Essential Functions & Responsibilities
Leadership & Team Development
  • Lead, coach, mentor, and develop Front Office and Transportation team members.
  • Establish clear performance expectations and hold team members accountable for results.
  • Foster a culture of service excellence, professionalism, teamwork, and continuous improvement.
  • Conduct regular coaching sessions, one-on-one meetings, and performance reviews.
  • Support recruiting, interviewing, hiring, onboarding, and training efforts.
  • Recognize outstanding performance and address performance concerns promptly and professionally.
  • Promote employee engagement and create a positive work environment.
  • Ensure all team members understand departmental goals, service standards, and operational expectations.

Front Office Operations
  • Oversee all Front Desk operations, including guest arrivals, departures, room assignments, guest requests, and service recovery.
  • Ensure efficient and accurate check-in and check-out experiences.
  • Monitor room inventory and coordinate closely with Housekeeping to maximize room readiness and guest satisfaction.
  • Ensure compliance with cash handling, credit card processing, and financial controls.
  • Maintain a visible presence in the lobby and guest-facing areas.
  • Support VIP arrivals, group arrivals, airline crew arrivals, and special accommodations.
  • Lead guest recovery efforts and ensure prompt resolution of guest concerns.
  • Ensure all front office policies, procedures, and service standards are consistently executed.

Transportation Operations
  • Oversee daily airport shuttle and transportation operations.
  • Ensure transportation services are safe, timely, reliable, and guest-focused.
  • Monitor shuttle wait times, flight tracking, and service performance.
  • Conduct routine vehicle inspections and ensure cleanliness standards are maintained.
  • Ensure transportation logs and required documentation are completed accurately.
  • Support transportation scheduling and operational planning during periods of high demand.

Guest Experience & Service Excellence
  • Champion an exceptional guest experience at every touchpoint.
  • Monitor guest feedback, online reviews, surveys, and service scores.
  • Respond to guest concerns promptly and professionally.
  • Implement service recovery strategies to enhance guest satisfaction.
  • Ensure loyalty members, VIPs, airline crews, and repeat guests receive proper recognition and benefits.
  • Create memorable guest experiences that drive loyalty and repeat business.

Scheduling & Labor Management
  • Develop and manage departmental schedules based on occupancy and business demand.
  • Monitor labor productivity and overtime.
  • Ensure proper staffing levels to support operational needs.
  • Assist in controlling departmental labor expenses and productivity goals.
  • Support operational efficiency while maintaining service standards.

Communication & Accountability
  • Lead daily stand-up meetings and shift briefings.
  • Maintain accurate pass-on logs and departmental communication tools.
  • Communicate business levels, operational priorities, guest needs, and service expectations.
  • Partner closely with Housekeeping, Engineering, Security, Sales, Revenue Management, and Food & Beverage to ensure operational excellence.
  • Utilize scorecards, audits, and reporting tools to monitor departmental performance and drive accountability.

Compliance, Safety & Risk Management
  • Ensure compliance with all company policies, procedures, and brand standards.
  • Support emergency response procedures and team readiness.
  • Conduct regular audits related to key control, cash handling, transportation safety, and operational compliance.
  • Partner with Security and Engineering to proactively identify and mitigate risks.
  • Maintain a safe, secure, and welcoming environment for guests and team members.

Qualifications
  • Minimum three (3) years of Front Office leadership experience in a hotel environment.
  • Previous supervisory or management experience required.
  • Full-service hotel experience preferred.
  • Experience with airport hotel operations, airline crew business, or transportation services preferred.
  • Strong leadership, communication, organizational, and problem-solving skills.
  • Proven ability to coach, develop, and motivate teams.
  • Experience with hotel property management systems and Microsoft Office.
  • Ability to work flexible schedules, including weekends and holidays as business needs require.

Key Performance Indicators
Performance will be measured through, but not limited to, the following metrics:
Guest Satisfaction & Service
  • Guest Satisfaction Score (GSS)
  • Arrival Experience Score
  • Front Office Service Scores
  • Service Recovery Effectiveness
  • Online Review Performance
  • Room Readiness Performance
  • Transportation Service Performance
  • Employee Engagement and Retention

Loyalty & Member Engagement
KPI
Goal
Profile Change %
50%
Check-In %
30%
New Member Enrollments
45%
OTA Enrollment/Email Capture %
55%
Member GSS
82%
Member Recognition
60%
Member Benefits Delivery
60%
Operational Performance
  • Labor Cost Management
  • Productivity Metrics
  • Transportation On-Time Performance
  • Airline Crew Satisfaction
  • Audit Compliance Results
  • Cash Handling Accuracy
  • Key Control Compliance
  • Execution of Departmental Standards and Procedures

Leadership Expectations
The Front Office Manager is expected to lead with visibility, accountability, professionalism, urgency, and service excellence. This individual must be present, engaged, and actively involved in the day-to-day operation while creating a culture where communication, guest satisfaction, teamwork, and accountability are non-negotiable.
Success in this role is achieved through developing strong teams, delivering exceptional guest experiences, maintaining operational consistency, and driving measurable performance results that support the overall success of the hotel.
Additional Job Information/Anticipated
Pay Range
Benefits
  • 401(k)
  • Dental Insurance
  • Employee Discount
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Referral Program
  • Tuition Reimbursement
  • Life Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Complimentary Employee Meals

Work Location: In Person
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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