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Office 365 Support Engineer Jobs in Renton, WA (NOW HIRING)

FusionTek

Technical Support Engineer II - Hybrid

Kent, WA · On-site

$30 - $35/hr

As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Working knowledge Microsoft 365 Office Suite and cloud services including Intune * Experience with ...

FusionTek

Technical Support Engineer II - Hybrid

Kent, WA · Hybrid

$30 - $35/hr

As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Working knowledge Microsoft 365 Office Suite and cloud services including Intune * Experience with ...

Trupanion

Information Security Engineer

Seattle, WA · On-site +1

... Microsoft 365/Azure environment and supporting on-prem systems. This role balances hands-on ... If you are based in the Seattle area, you will have a hybrid remote/in-office schedule where you ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site +1

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data ... Position requires in-office presence in Seattle (South Lake Union) on Tuesdays, Wednesdays, and ...

Doist

Information Security Engineer

Seattle, WA · On-site

$140 - $160/hr

... 365/Azure environment and supporting on‑prem systems. This role balances hands‑on ownership of ... pet‑friendly office at least 3 days a week. Key Responsibilities: * Engineer, operate, and ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data ... Position requires in-office presence in Seattle (South Lake Union) on Tuesdays, Wednesdays, and ...

PactFi

Client Support Engineer

Seattle, WA · On-site

This role is based in our New York office. Travel is not required, though there may be optional ... support * Partner with Product and Engineering to develop and ship internal tooling and client ...

Zeno Power

Atlassian Support Engineer

Seattle, WA · On-site

$90K - $130K/yr

Atlassian Support Engineer Zeno is seeking a highly motivated Atlassian Support Engineer with Data ... Position requires in-office presence in Seattle (South Lake Union) on Tuesdays, Wednesdays, and ...

PactFi

Client Support Engineer

Seattle, WA · On-site +1

$130K - $150K/yr

This role is based in our New York office. Travel is not required, though there may be optional ... support * Partner with Product and Engineering to develop and ship internal tooling and client ...

PactFi

Client Support Engineer

Seattle, WA · Remote

$130K - $150K/yr

This role is based in our New York office. Travel is not required, though there may be optional ... support * Partner with Product and Engineering to develop and ship internal tooling and client ...

Verus Aerospace

IT Support Specialist

Tacoma, WA · On-site

$80K - $100K/yr

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

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All JobsOffice 365 Support Engineer JobsOffice 365 Support Engineer Jobs in Renton, WA

Office 365 Support Engineer information

See Renton, WA salary details

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How much do office 365 support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for office 365 support engineer in Renton, WA is $44.85, according to ZipRecruiter salary data. Most workers in this role earn between $33.27 and $52.45 per hour, depending on experience, location, and employer.

What are the most common challenges faced by Office 365 Support Engineers, and how are they typically addressed?

Office 365 Support Engineers often encounter challenges such as troubleshooting complex user access or synchronization issues, managing security and compliance settings, and supporting users during service outages or migrations. These are typically addressed by leveraging Microsoft’s diagnostic tools, following established escalation processes, and collaborating closely with both users and other IT teams. Effective communication and continual learning are key, as staying up-to-date with Office 365 updates and features helps in providing timely solutions. Many organizations also promote a culture of knowledge sharing, allowing engineers to exchange tips and solutions for unique issues. This collaborative approach not only resolves problems more efficiently but also fosters professional growth among support engineers.

What are the key skills and qualifications needed to thrive as an Office 365 Support Engineer?

To thrive as an Office 365 Support Engineer, you need a solid understanding of Office 365 administration, troubleshooting, networking fundamentals, and experience with Microsoft cloud services, often supported by relevant IT certifications like Microsoft 365 Certified: Modern Desktop Administrator Associate. Familiarity with tools such as PowerShell, Azure Active Directory, Exchange Online, SharePoint, and Teams is typically required. Strong problem-solving abilities, clear communication, and a knack for customer service are valuable soft skills in this position. These skills are crucial for efficiently resolving technical issues, enhancing user productivity, and ensuring smooth operations in a dynamic business environment.

What is an Office 365 Support Engineer?

An Office 365 Support Engineer is responsible for troubleshooting, maintaining, and optimizing Microsoft Office 365 services for an organization. They provide technical support for applications like Exchange Online, SharePoint, Teams, and OneDrive, ensuring smooth operation and resolving user issues. Their role involves configuring security settings, managing licenses, and implementing updates. They also assist with migrations, integrations, and automation to improve efficiency. Strong knowledge of Microsoft 365 administration, PowerShell scripting, and networking is essential for this role.

What job categories do people searching Office 365 Support Engineer jobs in Renton, WA look for? The top searched job categories for Office 365 Support Engineer jobs in Renton, WA are:
Office 365 Support Engineer jobs near you
Infographic showing various Office 365 Support Engineer job openings in Renton, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $93,282 per year, or $44.8 per hour.

Technical Support Engineer II - Hybrid

FusionTek

Tacoma, WA • On-site

Full-time

Re-posted 20 days ago

Job description

If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you.

FusionTek is a Managed Service Provider established in 2007, with offices located in the greater Seattle area, Washington, DC, and Tampa, FL. Our innovative team is enthusiastic about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values:

  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled

Why MSP Experience Matters

MSP experience is strongly preferred. Unlike internal IT roles that support a single organization with one technology stack and familiar users, MSP technicians manage multiple client environments with varying technology stacks, priorities, and service expectations all in a single day. Success in this role requires the ability to pivot and adapt to different client environments quickly, requires strong troubleshooting, communication, documentation, and accountability. If you have prior MSP experience and enjoy a challenging environment, continuous learning, and solving diverse technical challenges, we'd love to hear from you.

This position is listed as “Hybrid” and requires flexibility to work from home, in the Federal Way office, and at client sites as needed. You should be comfortable shifting between locations throughout the week based on business needs.

What You Will Do

Client Support & Troubleshooting

  • Resolve escalated support requests and complex technical issues.
  • Handle break/fix issues, application installations, and user-level configuration changes.
  • Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
  • Provide remote and onsite support for client environments.

Infrastructure & Systems Administration

  • Configure and support Windows Server 2016, 2019, and 2022 environments.
  • Assist with Hyper-V host setup, server administration, networking, and security tasks.
  • Troubleshoot and deploy SonicWall firewalls.
  • Manage networking switches and access points. (Datto Experience PLUS!)
  • Support Microsoft 365, Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies implemented across client environments.

Team Collaboration & Mentorship

  • Provide guidance and mentorship to Level I technicians.
  • Collaborate with the technical team to deliver exceptional service to clients.
  • Escalate tickets appropriately and contribute to shared technical knowledge.

Documentation & Process

  • Use Autotask ticketing system to document, monitor, update, and escalate tickets accurately and on time.
  • Maintain and update the documentation platform so procedures, configurations, and client details remain current.
  • Ensure clients receive clear, professional communication throughout the support process.

Requirements