... terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and ...
New
... terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and ...
New
... terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and ...
... terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and ...
Customer and Cargo Coordination Specialist
Savannah, GA · On-site
$16.25 - $21.50/hr
Act as a primary point of contact for customers on general enquiries and service follow-up. * ... Good understanding of ocean transport dynamics and customer and service requirements. * Strong ...
Customer and Cargo Coordination Specialist
Savannah, GA · On-site
$16.25 - $21.50/hr
Act as a primary point of contact for customers on general enquiries and service follow-up. * ... Good understanding of ocean transport dynamics and customer and service requirements. * Strong ...
Customer and Cargo Coordination Specialist
Savannah, GA · On-site
$16.25 - $21.50/hr
Act as a primary point of contact for customers on general enquiries and service follow-up. * ... Good understanding of ocean transport dynamics and customer and service requirements. * Strong ...
Customer and Cargo Coordination Specialist
Savannah, GA · On-site
$16.25 - $21.50/hr
Act as a primary point of contact for customers on general enquiries and service follow-up. * ... Good understanding of ocean transport dynamics and customer and service requirements. * Strong ...
Ocean Point Terminals information
What is an Ocean Point Terminals?
An Ocean Point Terminals job typically involves working at a leading energy storage and transportation facility. Positions range from operations and maintenance to engineering, logistics, and management. Employees ensure the safe and efficient handling of petroleum and renewable products. Jobs may require technical expertise, safety training, and adherence to environmental regulations.
What does an Ocean Point Terminals do?
A typical workday at Ocean Point Terminals often involves coordinating the receipt, storage, and shipment of bulk liquids or other materials, ensuring all operations run smoothly and safely. You may monitor cargo movements, collaborate closely with logistics partners, troubleshoot operational issues, and maintain accurate records using terminal management software. Many roles require frequent communication with ship crews, drivers, and internal teams to manage scheduling and address potential challenges. This dynamic environment offers opportunities to develop hands-on expertise and grow into supervisory or specialized technical positions as you gain experience.
What skills and qualifications are needed for an Ocean Point Terminals?
To thrive in a role at Ocean Point Terminals, candidates typically need knowledge of logistics operations, supply chain management, and port or terminal procedures, often supported by relevant certifications such as a TWIC card or OSHA safety training. Familiarity with terminal management systems, inventory tracking software, and adherence to environmental and safety regulations is crucial. Strong communication, problem-solving skills, and the ability to work collaboratively in fast-paced environments help team members excel. These abilities ensure efficient terminal operations, maintain compliance standards, and support safety and productivity across diverse teams.
What are popular job titles related to Ocean Point Terminals jobs in Georgia?
For Ocean Point Terminals jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ocean Point Terminals jobs in Georgia look for?
The top searched job categories for Ocean Point Terminals jobs in Georgia are:
Full-time
Posted 2 days ago
New
Job description
The Customer Relations Coordinator provides front-line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.
Responsibilities
- Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and in-person interactions.
- Provide front-line customer service by responding to shipment status inquiries, documentation requests, and routine service questions.
- Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.
- Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.
- Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.
- Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).
- Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.
- Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.
- Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.
- Communicate with carriers, warehouses, dispatch, and internal operations teams to support timely movement of freight.
- Identify routine service issues or delays and escalate them to operations leadership according to established procedures.
- Support routine administrative tasks such as inbound/outbound mail processing, record updates, and office supply monitoring.
- Participate in training, meetings, and process improvement activities as assigned.
- All other duties as assigned to meet evolving business needs.
Qualifications
- Education: High School Diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred.
- Previous experience in customer service, administrative support, logistics, or transportation environments preferred; training provided.
- Strong attention to detail with the ability to follow established processes consistently.
- Clear, professional written and verbal communication skills with a customer-focused approach.
- Ability to work collaboratively in a fast-paced, team-oriented, on-site environment.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
- Environment: Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings/events.
#LI-KK1
#LI-Onsite