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Ocean Express information

What is an ocean express?

An Ocean Express job typically refers to a role within the shipping and logistics industry, specifically dealing with the coordination and management of ocean freight shipments. These professionals ensure that goods are transported efficiently across international waters, handling documentation, customs regulations, and scheduling. They work closely with shipping lines, freight forwarders, and clients to guarantee timely and cost-effective delivery of cargo. Attention to detail, organizational skills, and knowledge of global trade regulations are essential in this position.

What are the typical challenges faced by professionals working in ocean express roles, and how can they be managed?

Professionals in ocean freight forwarding, such as those at Ocean Express, often encounter challenges like coordinating complex international shipments, navigating customs regulations, and adapting to changing shipping schedules due to weather or port congestion. Effective communication with clients, carriers, and customs officials is crucial for resolving issues quickly. Staying organized and up-to-date with industry regulations helps minimize delays and ensures customer satisfaction. Teamwork and problem-solving skills are essential to manage these challenges and maintain smooth cargo movement.

What are the key skills and qualifications needed to thrive as an ocean export specialist, and why are they important?

To thrive as an Ocean Export Specialist, you need a strong understanding of international shipping regulations, documentation, and logistics processes, typically supported by experience in freight forwarding or a related field. Familiarity with transportation management systems (TMS), cargo tracking software, and knowledge of Incoterms are essential technical tools for the role. Excellent organizational skills, attention to detail, and effective communication are standout soft skills for managing multiple shipments and coordinating with global partners. These abilities ensure accurate, timely, and compliant delivery of goods, which is crucial for customer satisfaction and smooth international trade operations.

What is the difference between Ocean Express vs Marine Freight Coordinator?

AspectOcean ExpressMarine Freight Coordinator
CertificationsTypically requires shipping and logistics certificationsRequires similar logistics and shipping certifications
Work EnvironmentShipping ports, cargo ships, logistics officesPorts, shipping companies, freight forwarding offices
Industry UsageUsed mainly in shipping and freight companiesCommon in maritime logistics and freight forwarding
Job FocusManaging ocean freight shipments, coordinating cargoCoordinating marine freight logistics, documentation

Both roles involve managing ocean freight, but Ocean Express often emphasizes quick cargo handling and shipping operations, while Marine Freight Coordinator focuses on coordinating and managing marine logistics processes. They share similar credentials and work environments, making them closely related in the shipping industry.

What are popular job titles related to Ocean Express jobs in Virginia?

For Ocean Express jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ocean Express jobs in Virginia look for?

The top searched job categories for Ocean Express jobs in Virginia are:

What cities in Virginia are hiring for Ocean Express jobs?

Cities in Virginia with the most Ocean Express job openings:

Ocean Express jobs near you

International Logistics Specialist

Richmond, VA • Hybrid

Ocean Network Express
Trucking • 501 - 1,000 employees
Learn more about Ocean Network Expressexternal

$50K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Job description

Salary Range: $50,000 to $58,000

Location

This position will follow a hybrid work-from-home/office model with a minimum of three days in the office weekly 

Role Summary

This position is responsible for the successful execution of the Richmond International Logistics Service process.  Required to follow policies and procedures to provide an optimal level of customer service.  Responsible for customer support by coordinating cargo bookings, resolving logistical challenges for outbound cargo, and providing product and service information.

Additional Responsibilities

  • Assist with the daily tactical processes that ensure smooth movement of high-value export cargo moving out of North America.

  • Assist with customer inquiries and concerns.

  • Troubleshoot and resolve complex challenges involving cargo movement including customs, logistical and technical challenges.

  • Document and update customer records based on interactions.

  • Develop and maintain a knowledge base of evolving products and services.

  • Create and coordinate international bookings for containerized freight.

Core Required Skills and Competencies

  • Ability to prioritize and multitask

  • Critical thinking skills

  • Positive and professional demeanor 

  • Ability to build rapport with clients

  • Excellent written and verbal communication skills

Function Specific Skills

  • Previous experience in logistics, customer service, sales, or other related fields is a plus

  • Gsuite or Microsoft Office experience is required.

  • Customs and logistics knowledge is a plus but not required.

Required Minimum Years Experience

0 to 2+ function-related

Required Minimum Education

Bachelor’s Degree Preferred

Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

At Ocean Network Express, we strive toward high-level results for all our employees and pride ourselves on identifying opportunities for internal movement and advancement of proven talent. If you’re interested in a career in the global transportation industry and are looking for growth and advancement opportunities, we encourage you to apply. We enjoy meeting candidates who are persistent in their own professional development.

ONE NA follows a hybrid work schedule requiring employees to work 3 days in the office (i.e. Tuesday, Wednesday, Thursday) and 2 days remote each week.

Salary commensurate with experience means your pay will be directly proportional to your background, skills, and qualifications.

What we offer:

  • Opportunities available with hybrid working arrangements 

  • Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

For more information, please visit www.one-line.com

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