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Occitane information

What are Occitanes?

Occitane typically refers to a person from the Occitan region in southern France or someone who speaks the Occitan language. However, in a modern job context, 'Occitane' most commonly refers to working for L’Occitane en Provence, a global retailer specializing in natural beauty and skincare products. Employees at L’Occitane work in various roles, including retail sales, customer service, marketing, and product development. The company is known for its commitment to sustainability, high-quality ingredients, and a strong brand identity rooted in the traditions of Provence. Working at L’Occitane offers opportunities for career growth in an international environment.

What can I expect from the training and onboarding process when joining L’Occitane as a new team member?

When you join L’Occitane, you can expect a structured onboarding process that includes comprehensive product training and guidance on the company’s values, customer service standards, and store operations. New hires typically shadow experienced colleagues, participate in hands-on learning sessions, and receive ongoing support from managers and team leads. The goal is to ensure you feel confident engaging with customers, recommending products, and upholding the brand’s commitment to sustainability and quality. Regular check-ins and continued learning opportunities are also provided to help you grow and succeed in your role.

What is the difference between Occitane vs Skincare Specialist?

AspectOccitaneSkincare Specialist
CredentialsTypically requires beauty or skincare certifications, product knowledgeRequires skincare certifications, training in skin analysis
Work EnvironmentRetail stores, spas, boutiques focused on natural skincareSalons, spas, skincare clinics, retail settings
Industry UsageBrand-specific roles, product promotion, customer educationBroader skincare industry, product application, consultations

Occitane employees focus on promoting the brand's natural skincare products within retail and spa environments, emphasizing product knowledge and customer service. Skincare Specialists have a broader role across various brands and settings, providing skin analysis and personalized treatments. While both roles require skincare certifications, Occitane roles are more brand-specific, whereas Skincare Specialists work across multiple brands and products.

What are the key skills and qualifications needed to thrive as a L'Occitane Sales Associate, and why are they important?

To excel as a L'Occitane Sales Associate, you need strong customer service skills, an understanding of retail sales principles, and familiarity with beauty or skincare products. Proficiency with point-of-sale (POS) systems and inventory management tools is often required. Exceptional interpersonal communication, teamwork, and a passion for delivering memorable shopping experiences are valuable soft skills. These abilities drive sales, foster customer loyalty, and ensure smooth store operations in a competitive retail environment.
More about Occitane jobs
What cities are hiring for Occitane jobs? Cities with the most Occitane job openings:
What states have the most Occitane jobs? States with the most job openings for Occitane jobs include:
What job categories do people searching Occitane jobs look for? The top searched job categories for Occitane jobs are:
Occitane jobs near you
Infographic showing various Occitane job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.
CRM Intern (Summer 2026)

CRM Intern (Summer 2026)

L'Occitane En Provence

Manhattan, NY • On-site

Other

Posted 7 days ago

Job description


JOB SUMMARY:
The CRM Intern will support the operational execution of Email, SMS, and Direct Mail programs for North America. This role is focused on reporting, QA, documentation, and workflow support to ensure CRM campaigns launch accurately and on time. The intern will work closely with channel managers to maintain CRM operational excellence and consistency across channels. 
The ideal candidate is creative with exceptional multi-tasking, project & time management, technical and analytical skills.  
JOB RESPONSIBILITIES:
EMAIL & SMS OPERATIONS SUPPORT
  • Assist with weekly and monthly reporting for Email and SMS
  • Update performance trackers and UTM/link hygiene logs
  • Perform QA checks (links, images, rendering, copy)
  • Support proof routing and documentation
  • Maintain CRM calendars and asset trackers
DIRECT MAIL SUPPORT
  • Assist with circulation tracking and version organization
  • Maintain project files and proof documentation
COMPETITIVE MONITORING
  • Capture competitor emails/SMS using a structured template
  • Tag brand, offer type, date, and channel (no insights required)
  • Maintain a clean archive in the shared drive
ADMINISTRATIVE SUPPORT
  • Take notes during meetings and maintain action-item logs
  • Assist with Retail RSVP support and occasional data entry
  • Support cross-functional operational requests

KEY PERFORMANCE INDICATORS:
  • Accuracy and completeness of QA and reporting tasks
  • Reliability and timeliness in delivering assigned work
  • Consistency of documentation and trackers
  • Reduction of operational workload for CRM channel managers

REQUIREMENTS:
EDUCATION
  • BA / BSC in Marketing required / Masters preferred

EXPERIENCE/SKILLS
  • Proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, pivots preferred)
  • Strong attention to detail
  • Ability to follow structured processes and standard operating procedures
    Organized, responsive, and able to manage multiple tasks
  • Interest in CRM operations or digital marketing
BENEFITS INCLUDE:
  • Competitive Compensation at $19/hour
  • School Credit Offered
  • A warm, open, fun, and friendly work environment
  • Generous L’Occitane employee discounts
 
 

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