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Health Technician (OA)

The primary purpose of the position is to be responsible for providing phlebotomy, specimen processing and testing functions, clinical patient support as well as for providing general clerical and administrative support for all patient activities. The incumbent accepts and supports the guiding principles of the VA Southern Nevada Healthcare System (VASNHS) and will performs his or her duties in a manner that promotes patient safety, quality health care, outstanding customer service, and the maintenance of an environment committed to serving the Veteran. Furthermore, the incumbent actively supports the team concept and continually functions as a team player. Duties may include but are not limited to:

• Explain work requirements and procedures, giving special instructions with regard to specimen collection, specimen preparation, special specimen handling and test analysis.
• Perform and provide a wide variety of supportive skills in specimen collection, specimen receiving from hospital and outpatient PCC, specimen verification, and specimen handling, sorting, separation, sets up and ready to load specimen for testing.
• The work consists of related steps, processes associated with the accessioning, processing, and phlebotomy duties.
• Conducts on the job training of employees who need skill development or enhancement.
• Perform a wide variety of blood collection of a responsible nature requiring a representative knowledge of clinical science to understand the multiplicity of tests and specimen requirements, the mechanics of venipuncture and patient preparation.
• Demonstrate versatility of skill in rapidly proceeding from one patient to another to perform multiple and simultaneous collection using accurate patient and specimen identification procedures.
• Perform all clerical duties required of the position, including work lists, logs, etc.
• Provides orientation/training in performance of phlebotomy and test procedures with the information and experience required to understand underlying disease processes and inform the healthcare provider if unable to obtain.
• Sets up equipment for all phlebotomy procedures, making sure that all phlebotomy and ancillary equipment is functioning to standard.
• Orders and maintains specialized supplies pertaining to ancillary instruments used in the drawing areas.
• Makes determinations where instructions or guidelines are only general in nature and do not contain specific details.
• Recognizes abnormalities and brings them to the attention of the appropriate Medical/Health Care Provider.
• Uses initiative in direction the activities of the phlebotomy area and works independently without specific instruction.
• Obtains assistance from the Supervisory Medical Technologist for unusual patient issues and/or unfamiliar situations.
• Monitors environment to ensure patient safety during phlebotomy procedures.
• Exercises a high degree of flexibility and ability to function in emergent patient care situations.
• Transports specimens to the laboratory including those requiring special handling.
• Cleans disinfects, and sterilizes equipment and ancillary equipment according to Medical Center Policies and Procedures.
• Adheres to the Infection Control Guidelines for the Medical Center
• Maintains record of procedures performed in the Drawing Areas.
• Participates in Continuous Quality Improvement activities.
• Establishes and maintains effective interpersonal skills with patients, families, and all Medical Center employees.
• Timeliness, accuracy, service customer satisfaction and comfort to the patient are the key processes.

Work Schedule: Various Shifts, Rotating, Evenings, Days, Weekend

Position Description/PD#: Health Technician (OA)/ PD01582A

Permanent Change of Station (PCS): Not Authorized

Physical Requirements: The work requires extensive and recurring physical exertion such as standing for extended periods of time, bending standing, lifting, walking, stooping, and stretching. The work requires duty on weekends, holidays, and nights when so assigned. This position is also considered high-risk because of the constant exposure to blood and fluid products, sharps, and chemicals.