To thrive in a role at NYS OASAS (New York State Office of Addiction Services and Supports), candidates need a background in substance abuse counseling, social work, psychology, or public health, often supported by a relevant degree and, in many cases, a CASAC (Credentialed Alcoholism and Substance Abuse Counselor) certification. Familiarity with client management systems, state and federal reporting tools, and evidence-based treatment modalities is typically required. Strong interpersonal skills, empathy, and cultural competence are critical for engaging clients and collaborating with stakeholders. These skills are vital to providing effective addiction services, ensuring compliance, and supporting positive outcomes for individuals and communities.