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The New York Public Library

NYPL's neighborhood libraries in the Bronx, Manhattan, and Staten Island--many of which date to Andrew Carnegie's visionary philanthropy at the turn of the 20th century--are being transformed into ...

The New York Public Library

Description Job Summary The NYPL is hiring Tutors to provide homework help and enrichment activities to elementary grade students in 32 branch libraries during the 2022-2023 school year. The Lead ...

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As of Aug 2, 2026, the average yearly pay for nypl library in the United States is $72,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $85,500.00 per year, depending on experience, location, and employer.

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A NYPL Library job refers to a position within the New York Public Library system, which includes roles in customer service, research, education, archival work, and administrative support. Employees help patrons access books, digital resources, and community programs while maintaining a welcoming library environment. Positions range from entry-level clerks to professional librarians and specialists in various fields.

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Staff at the NYPL Library are generally responsible for assisting patrons with locating materials, answering research questions, checking items in and out, and maintaining collections. They may also plan and facilitate community programs, manage digital resources, and support outreach initiatives. Collaboration with other library professionals, educators, and community partners is a significant aspect of the role. Daily tasks may vary depending on the specific department, but most positions combine customer service, technical skills, and organizational tasks to support the library’s mission.

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To thrive in a position at the NYPL Library, you need strong organizational abilities, customer service experience, and a background in library science or a related field. Familiarity with integrated library systems (ILS), digital cataloging tools, and possibly an MLIS (Master of Library and Information Science) degree is often required. Excellent interpersonal skills, attention to detail, and a passion for public service set top candidates apart. These skills are crucial for effective management of library resources and fostering a welcoming environment for patrons.

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Infographic showing various Nypl Library job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 8% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,983 per year, or $35.1 per hour.

Community Outreach Impact Associate (Temporary)

The New York Public Library

New York, NY • On-site

$25/hr

Part-time

Posted 12 days ago

New York Public Library rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Overview
The New York Public Library (NYPL) is seeking an enthusiastic candidate to fill the role of Community Outreach Impact Associate.  The Community Outreach Impact Associate must be prepared to travel across the city (including Manhattan, the Bronx, and Staten Island) to build awareness of the NYPL's programs and services. This is a hands-on, active role that requires in-person communication and engagement at a wide range of indoor and outdoor environments including city shelters and other housing facilities, community events, festivals and street fairs, and in public spaces such as parks, community gardens, and markets. This position is an integral part of NYPL's commitment to ensure underserved communities are connected with the Library and have awareness of relevant programs and services.
*This is a grant-funded position funded through June 30, 2027.*

Responsibilities
Reporting to the Outreach Coordinator, this person will:
  • Attend and undertake a range of outreach activities at a wide range of year-round community events and festivals in the Bronx, Manhattan and Staten Island
  • Undertake a range of outreach activities at NYPL library locations, community organizations, and in public settings (both indoors and outdoors) such as public housing, city shelters, parks, shopping malls, and recreation centers
  • Assist with maintaining a list of community programs and services to actively refer Library patrons to relevant Library programs, community organizations, and service providers
  • Plan, set-up equipment, and attend scheduled outreach events 
  • Provide clear information about NYPL services and programs in in-person and online settings
  • Provide administrative support for NYPL community outreach initiatives; collect data and assist with preparing impact reports on key events and monthly activities
  • Maintain up-to-date stakeholder contact information and help identify new opportunities for community outreach
  • Collaborate with partners across NYPL including the central programming and outreach teams, branch staff, and central services teams, including Branch Programs and Services, BookOps, Communication, and Facilities
  • Perform related duties and work on special projects as required
Required Education & Certifications
  • Associate's Degree required
Required Experience
  • 1-2 years of work experience in customer service and/or community outreach
  • Experience working with diverse communities and people from underserved neighborhoods
Required Skills
  • Bilingual proficiency (spoken and written) in English and at least one additional language. Preferred languages: Spanish, French, and Arabic; other languages are also welcome  
  • Passionate about learning and helping others to learn
  • Excellent community outreach and engagement skills
  • Excellent organizational skills
  • Interpersonal skills, including the ability to get along with people of diverse backgrounds and to make people feel welcome and included 
  • Ability to work on multiple teams and be a team player
  • Ability to use and learn technology efficiently
  • Demonstrated ability to work well in a team atmosphere and independently under minimal supervision
  • Excellent detail management and organization skills
  • Flexibility and willingness to travel within the NYC Metro area
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive
Work Environment
  • Library setting
  • Outdoor and public settings will often be required
  • Large-scale public events, including community festivals and street fairs
Physical Duties
  • Light lifting
  • Frequent travel throughout NYC
Pre-Placement Physical Required?
  • No
Union/Non Union
  • Non-Union
FLSA Status
  • Non-Exempt
Schedule
  • 10-15 hours per week, typically scheduled between 10am-6pm with evening and Saturday availability as needed; Sunday availability is required
  • The nature of this work requires a high degree of flexibility and the ability to work evenings and weekends as required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

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About New York Public Library

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The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895

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