About KREWEKREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of our hometown, New Orleans - and now proudly headquartered in both New Orleans and New York City. Since our launch in 2013, KREWE has grown into a dynamic brand celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design.
In 2022, we opened the doors to our NYC headquarters in the heart of the Meatpacking District, building a second home for the brand that brings New Orleans' culture, creativity, and energy to one of the world's most iconic design capitals. Our presence now spans brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform - alongside distribution through premier independents and top national retailers. Celebrated for our unique approach to design, KREWE has cultivated a loyal following among style-conscious consumers and influential tastemakers.
As we continue to expand, we're looking for passionate, driven, and innovative individuals to join our talented team. At KREWE our work is fast-paced, collaborative, and deeply mission-driven. Our people are high-performing and ambitious - not just about hitting goals, but about building something that's original, culturally rooted and globally resonant. Every team member at KREWE has the opportunity to own their role and make a lasting impact. If this sounds like the right environment for you we invite you to apply below.
We are currently searching for a Quality Control and Fulfillment Associate to join a team of smart creatives further expanding our ability to drive brand growth through product quality assurance and on time and accurate delivery of our product.
This role will report to the Director of Customer Service and Fulfillment to support the quality auditing of all KREWE products. The role is responsible for executing the inspection of inbound products directly from the factory and throughout the product lifecycle to ensure consistency. This position will play a critical role in upholding KREWE brand standards. Agility, a sharp attention to detail and a strong work ethic will play a critical part in the success of this role.
This role is based in our New Orleans Headquarters 5 days a week.
Key Responsibilities:- Perform Quality inspections across all KREWE products to ensure compliance with established tolerance standards and technical specifications.
- Accurately document and maintain inspection results and activity in a timely manner, including detailed tracking of rejection reasons by SKU; adhere to defined escalation protocols for tolerance failures.
- Maintain files for inspection standards for current and future products when needed.
- Communicate quality issues, rejects and rework requirements to factory partners clearly and promptly. Assist in repackaging and shipping rework items and requesting credits where needed.
- Conduct ongoing audits of stored inventory to ensure product integrity is maintained overtime and continues to meet brand standards.
- Supports the inspection of disposition product and determines product grades.
- Maintain a highly organized QC workspace to ensure products are easily and readily identifiable and workflows with Fulfillment team are efficient. Maintains standards of organization and cleanliness throughout all workspaces.
- Ensure that defective and unusable products are properly documented and dispositioned in accordance with damaged goods procedures.
- Communicate effectively with team members and leadership; escalate any questions to the manager in a timely and solutions-oriented manner.
- Adhere to all company safety policies and operational standards.
- Support additional projects and operational needs as required based on business demands.
Requirements:- Proven ability to execute detail-oriented, repetitive tasks with high accuracy
- Strong organizational skills and a disciplined approach to process adherence
- Clear communicator who escalates issues proactively and early
- Comfortable working across multiple systems simultaneously
- Ability to interpret product specifications, read technical drawings, and follow visual work instructions
- Ability to understand and use basic inspection tools
- Proficiency in Google Suite and Microsoft Office. ERP and Project Management software experience is preferred.
- Physically able to stand for extended periods of time and able to lift/move product (up to 30 lbs)
- Flexibility to work extended hours during peak periods based on needs of the business.
- Desire to be proactive and adhere to brand standards in a repetitive role
- Must have keen attention to detail and a strong regard for company quality standards
Benefits and Perks:- Full Time - 40 hours per week
- Hours & schedule are subject to organizational volume
- Hourly wage at competitive rate
- Group health plans: health, vision and dental insurance
- Welfare benefits: life, ad&d, supplemental voluntary coverage
- FSA Plan & HSA Program
- 401(K) Investment Options
- Adoption Assistance, EAP, Commuter Benefits
- Paid Parental Leave
- Quarterly Cultural Spend
- Ongoing Training and Development, an Educational Allowance
- 10 paid holidays and Paid Time Off accrual
- KREWE employee quarterly frame allowance (of course!)
Diversity and Inclusion: KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.