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Essential Duties & Responsibilities

• Manages the overall administration and coordination of non-academic programs, ensuring alignment with university goals and objectives
• Develops and implements program strategies to optimize performance and ensure effective delivery of program goals, timelines, and resource allocation
• Oversees the planning and execution of program events, coordinating logistics, communications, and resources to ensure successful outcomes
• Collaborates with internal stakeholders, including faculty, staff, and students, to ensure programs are executed smoothly and meet the needs of the university community
• Evaluates program effectiveness by conducting assessments, gathering feedback, and identifying opportunities to enhance program impact and efficiency
• Monitors program budgets, ensuring financial resources are effectively managed, expenses are tracked, and budget goals are met
• Provides guidance and support to program teams, offering leadership on program best practices, troubleshooting challenges, and mentoring team members
• Other duties as assigned

Knowledge, Skills, & Abilities

• Knowledge of program management principles and best practices, including strategic planning, budgeting, and resource allocation
• Knowledge of event coordination and logistics management, ensuring smooth planning, execution, and evaluation of program-related activities
• Skill in budget management, including forecasting, tracking expenses, and ensuring programs stay within allocated financial resources
• Skill in problem-solving and conflict resolution, identifying challenges and implementing solutions to keep programs on track and meet objectives
• Ability to adapt to changing priorities and circumstances, remaining flexible and proactive in response to evolving university needs and challenges
• Ability to assess program performance, using data and feedback to evaluate success and drive continuous improvement

Minimum Education & Experience

• Bachelor's degree in related field
• 3 years of relevant experience
• Equivalent combination of experience and education may be considered

Job Level Overview

Specialized Contributor Level 2 - A fully functional role requiring established knowledge of the profession or field of work. Responsible for completing substantive assignments and projects. Problems are varied and non-routine, and resolution requires exercising judgment, analysis, advisement, creativity, and understanding broader sets of issues. May provide assistance to entry level staff.

Additional Details

This position reports to the center director and is responsible for supporting international programs for Deaf and hard-of-hearing students as well as designing and implementing programs and initiatives that further NTID's international outreach. The Program Manager will utilize existing networks to develop and grow partnerships with businesses and organizations and address policy issues related to deaf education. The Program Manager will organize activities and meetings with various stakeholders and recruit additional expert consultants to assist with project-specific tasks as needed. The Program Manager will develop metrics and organize and conduct evaluations of each initiative. Will assist in writing mid-term and annual reports and represent the center director in their absence.

This role requires expertise in international education, Deaf education, and program management. The Program Manager will collaborate with NTID faculty, staff, and international partners to strengthen NTID's global presence, drive successful educational outreach, and ensure the recruitment, retention, and success of international students. This position also oversees the Sasakawa-DeCaro Endowed Scholarship and provides strategic direction to meet institutional goals for the fund.

Master's Preferred

ASL skills required.

FLSA Category

Work Location

Compensation

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request tocareers@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.