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Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

Provides language interpretation in accordance with national standards and code of ethics for interpreters in health care. Promotes equal access to services and effective communication between Grady staff and providers and the Limited English Proficient and deaf/hard of hearing patients and their families. Flexibility to cover different shifts and days required.

RESPONSIBILITIES:

• Interprets accurately and completely for Limited English Proficient persons, Grady staff, and providers.
• Provides information to staff, providers, and patients regarding access to Language Interpretive Services.
• Assists with the scheduling and provision of language services for Spanish, American Sign Language, and other languages.
• Assists with training and orientation of new employees and volunteers.
• Makes rounds on Limited English Proficient or deaf/hard or hearing patients and families to ensure patients are receiving adequate language services.
• Advocates on behalf of patients as necessary to protect and promote patients' rights, and routinely advises supervisor of difficult cases or related problems.
• Provides documentation for all interpretive sessions and keeps updated information in the system for monthly reports. Follows standard documentation procedures by completing documentation thoroughly, accurately, and placing it in the designated location in a timely manner (logs, encounter forms, incident reports, dispatch logs, etc.).
• Assists translator in proofreading and editing some translations.
• Pursues avenues to improve medical terminology, note-taking, and interpreting skills, and for professional enhancement and continuing education.
• Performs other related duties as requested by supervisor.

Must pass Interpreter Skills Test with a minimum terminology score of 80% and a maximum of 3 significant errors. (Required standard prior to 2010 pass Interpreter Skills Test with minimum terminology score of 75% and a maximum of 3 significant errors.)

QUALIFICATIONS:

• High School or Diploma or GED Required.
• Experience in culturally diverse health care environment performing interpreting functions preferred.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.