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Nordstrom Direct Jobs (NOW HIRING)

Nordstrom

Beauty Concierge - The Grove

Los Angeles, CA · On-site

$18.85 - $19.65/hr

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Nordstrom

Beauty Concierge - Ala Moana

Honolulu, HI · On-site

$17.90 - $18.60/hr

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Nordstrom, Inc.

Sr Director, Internal Audit

Seattle, WA · On-site

$200K - $320K/yr

The Sr. Director of Internal Audit is a critical enterprise leader responsible for helping ... As Nordstrom continues to operate with a longer horizon ownership model, this role plays an ...

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Nordstrom Direct information

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$24K

$119.4K

$167.5K

How much do nordstrom direct jobs pay per year?

As of Jun 16, 2026, the average yearly pay for nordstrom direct in the United States is $119,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What do Nordstrom employees get paid?

Nordstrom employees' pay varies by position, experience, and location, but the company generally offers competitive wages aligned with retail industry standards. Entry-level roles such as sales associates typically earn minimum wage or slightly above, with opportunities for raises and bonuses based on performance. Compensation may also include benefits like employee discounts and flexible schedules.

What is the hourly rate at Nordstrom?

The hourly rate for Nordstrom employees varies by position and location but generally ranges from $12 to $20 per hour. Entry-level roles such as sales associates typically start around minimum wage and may increase with experience and performance.

How does collaboration work between the Nordstrom Direct team and other departments within the company?

Collaboration is a key aspect of working on the Nordstrom Direct team. Team members frequently partner with departments such as merchandising, marketing, fulfillment, and customer service to ensure a seamless online shopping experience. Regular cross-functional meetings and project-based teamwork are common, allowing employees to share insights, align on goals, and quickly address issues as they arise. This environment fosters strong communication skills and provides exposure to various aspects of the retail business, benefiting those interested in career growth within the company.

What is the best department to work in at Nordstrom?

At Nordstrom, the best department to work in depends on individual skills and interests, such as fashion, customer service, or sales. Common departments include apparel, cosmetics, and shoes, each offering different opportunities for growth and specialization. Employees often find success in departments aligned with their strengths and passion for retail.

What is Nordstrom Direct?

Nordstrom Direct is the e-commerce and digital division of Nordstrom, responsible for the company's online retail operations. This division handles online sales, digital marketing, fulfillment, and customer service for Nordstrom.com and its associated platforms. Nordstrom Direct plays a crucial role in connecting customers with products through web and mobile experiences, integrating in-store and online shopping. It also develops digital strategies to enhance customer engagement and streamline the buying process.

What are the key skills and qualifications needed to thrive as a Nordstrom Direct employee, and why are they important?

Success in a Nordstrom Direct role requires strong customer service skills, attention to detail, and familiarity with retail operations, often supported by experience in e-commerce or retail environments. Proficiency with order management systems, point-of-sale software, and inventory tracking tools is typically essential. Exceptional communication, adaptability, and problem-solving abilities help employees deliver a superior customer experience and efficiently resolve issues. These skills and qualities are crucial for maintaining Nordstrom's high standards of customer satisfaction and operational excellence in a fast-paced online retail setting.

Is working at Nordstrom worth it?

Working as a Nordstrom Direct associate offers opportunities in retail sales, customer service, and teamwork, often with flexible schedules and employee discounts. Compensation and benefits vary by position and location, and the role typically requires strong communication skills and a customer-focused approach.

What is the difference between Nordstrom Direct vs Nordstrom Sales Associate?

AspectNordstrom DirectNordstrom Sales Associate
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentCall center or remote customer service settingIn-store retail environment
Employer & Industry UsageNordstrom's customer service divisionNordstrom retail stores
Common Search & ComparisonCustomer support roles at NordstromIn-store sales roles at Nordstrom

Nordstrom Direct primarily involves remote customer service or call center work, focusing on assisting customers via phone or online. In contrast, Nordstrom Sales Associates work directly on the sales floor, providing in-person assistance. Both roles require strong customer service skills but differ in work environment and daily tasks.

More about Nordstrom Direct jobs
What job categories do people searching Nordstrom Direct jobs look for? The top searched job categories for Nordstrom Direct jobs are:
Nordstrom Direct jobs near you
Manager - Women's Designer Apparel - NYC Flagship

Manager - Women's Designer Apparel - NYC Flagship

Nordstrom

New York, NY • On-site

$71K - $114K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Nordstrom rating

6.8

Company rating: 6.8 out of 10

Based on 417 frontline employees who took The Breakroom Quiz

4th of 21 rated department stores

Job description

Job Description

As aSalesDepartment Manager, youare a critical leader in the store coaching, developing, and motivating your team to deliver outstanding customer service.

A day in the life...

  • Recruit, hire, train, develop and motivate your team- their success is your success

  • Lead by example - set and exceed personal and company goals while emphasizing the importance of deliveringamazing customer service everyday

  • Use your fashion knowledge and business skills to create a solid business plan that enables your team to work together to meet department, store, and individual goals

  • Build long lasting relationships and create a loyal customer following by actively selling on the floor

  • Partner with the merchant team to ensure you have the merchandise your customers will love

You own this if you have...

  • Prior experience in a Rack Store is preferred

  • 1+ yearsof successful retail management experience

  • Experienceleading and motivating teams to be the best they can be

  • Competitive drive and entrepreneurial confidence to succeed in a commission-based environment

  • A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service

  • A proven track record of developing, planning and executing business strategies to maximize opportunities

  • Strong communication and interparental skills to inspire, direct and lead

Pay Range Details


The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$71,000.00 - $114,000.00 Annual

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.

We've got you covered...


Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf

A few more important points...


The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.


Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

2026 Nordstrom, Inc

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