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Nordstrom Direct Jobs (NOW HIRING)

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Beauty Concierge - Brea Mall

Brea, CA · On-site

$18.85 - $19.65/hr

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Beauty Concierge - Ala Moana

Honolulu, HI · On-site

$17.90 - $18.60/hr

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of ... Nordstrom is proud to offer a variety of benefits to support employees and their families ...

Head of Internal Audit

Seattle, WA · Hybrid

$200K - $320K/yr

... Directors with administrative reporting to the Chief Financial Officer. A day in the life... * Set and execute a modern Internal Audit strategy that reflects Nordstrom's longterm ownership model ...

Showing results 21-40

Nordstrom Direct information

See salary details

$24K

$119.4K

$167.5K

How much do nordstrom direct jobs pay per year?

As of Aug 13, 2026, the average yearly pay for nordstrom direct in the United States is $119,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,000.00 and $150,000.00 per year, depending on experience, location, and employer.

How does collaboration work between the Nordstrom Direct team and other departments within the company?

Collaboration is a key aspect of working on the Nordstrom Direct team. Team members frequently partner with departments such as merchandising, marketing, fulfillment, and customer service to ensure a seamless online shopping experience. Regular cross-functional meetings and project-based teamwork are common, allowing employees to share insights, align on goals, and quickly address issues as they arise. This environment fosters strong communication skills and provides exposure to various aspects of the retail business, benefiting those interested in career growth within the company.

What is Nordstrom Direct?

Nordstrom Direct is the e-commerce and digital division of Nordstrom, responsible for the company's online retail operations. This division handles online sales, digital marketing, fulfillment, and customer service for Nordstrom.com and its associated platforms. Nordstrom Direct plays a crucial role in connecting customers with products through web and mobile experiences, integrating in-store and online shopping. It also develops digital strategies to enhance customer engagement and streamline the buying process.

What are the key skills and qualifications needed to thrive as a Nordstrom Direct employee, and why are they important?

Success in a Nordstrom Direct role requires strong customer service skills, attention to detail, and familiarity with retail operations, often supported by experience in e-commerce or retail environments. Proficiency with order management systems, point-of-sale software, and inventory tracking tools is typically essential. Exceptional communication, adaptability, and problem-solving abilities help employees deliver a superior customer experience and efficiently resolve issues. These skills and qualities are crucial for maintaining Nordstrom's high standards of customer satisfaction and operational excellence in a fast-paced online retail setting.

What is the difference between Nordstrom Direct vs Nordstrom Sales Associate?

AspectNordstrom DirectNordstrom Sales Associate
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentCall center or remote customer service settingIn-store retail environment
Employer & Industry UsageNordstrom's customer service divisionNordstrom retail stores
Common Search & ComparisonCustomer support roles at NordstromIn-store sales roles at Nordstrom

Nordstrom Direct primarily involves remote customer service or call center work, focusing on assisting customers via phone or online. In contrast, Nordstrom Sales Associates work directly on the sales floor, providing in-person assistance. Both roles require strong customer service skills but differ in work environment and daily tasks.

More about Nordstrom Direct jobs

What job categories do people searching Nordstrom Direct jobs look for?

The top searched job categories for Nordstrom Direct jobs are:

Infographic showing various Nordstrom Direct job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $119,381 per year, or $57.4 per hour.

Interim Beauty Concierge - Fashion Show

Nordstrom

Las Vegas, NV • On-site

$17.35 - $18.05/hr

Temporary

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Nordstrom rating

6.8

Company rating: 6.8 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

4th of 21 rated department stores


Job description

Job Description

The ideal Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day.

A day in the life...

  • Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
  • Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
  • Support store operations by being a general store resource for customers and employees
  • Maintain a high level of confidentiality
  • Make deliveries to customers

You own this if you have...

  • Ability to communicate clearly and professionally with coworkers and customers
  • Ability to suggestive sell and connect customers to salespeople
  • Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
  • Strong decision-making and problem-solving skills
  • Physical Requirements:
    • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
    • Frequent use of hands for grasping, fine manipulation, pushing and pulling
    • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
    • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.35 - $18.05 Hourly

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.


Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

2026 Nordstrom, Inc

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