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Field Service Tech - Non-union

Field Service Tech - Non-union

Grid One Solutions, LLC

Asheville, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Grid One Solutions rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Field Technician

Job Type: Full-Time +, Non-Exempt

Pay: Competitive, Hourly

Benefits:

  • Health Insurance (Medical/Dental/Vision) from day one
  • Company Sponsored Retirement Plan after one year of service
  • Employee Assistance Program
  • Life, long-term/short-term disability insurance
  • Vacation Time after one year of service
  • Paid Holidays after 90 days

Essential Functions & Responsibilities:

  • Termination and restoration of water service
  • Installation of theft deterrent devices upon termination
  • Obtain and provide updated account information prior to restoration of service
  • Perform emergency restorations as required
  • All work will be done in accordance with PUC Chapter 56 regulations
  • Preparation and delivery of 72 hour and 48 hour notices of intent to terminate water service for non-payment
  • Performs up to standards within time frames outlined by the Field Supervisor and Project Manager
  • Commitment to customer service, responding to the needs of internal and external customers
  • Completes all work in an organized, timely manner, within instructed standard practice
  • Identifies and reports to management all hazardous working
  • Sets appropriate priorities and works in accordance with scheduled time requirements
  • Performs other duties as assigned
  • Adheres to all company policies and procedures
  • Adheres to mandatory safety policies and practices as well as OSHA practices

Minimum Qualifications:

  • Must be 18 years of age or older.
  • Knowledge of Meter Reading or related field experience
  • Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras.
  • Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications.
  • Self-motivated with the ability to work with little supervision.
  • Good verbal and written communication skills.
  • Strong organizational skills and ability to multi-task.
  • Willing to work outdoors in all weather conditions applicable.
  • Must be willing to join the union and pay union dues.

Education & Experience

  • High School Diploma or equivalent preferred.
  • 2+ years of exceptional customer service experience.

Pre-Screen

  • Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.

License & Certifications:

  • Valid driver license required.

Travel Requirements:

  • Must have reliable transportation to and from the work location.

Physical Requirements:

  • RARE (less than 10%): squatting, depth-perception, color-vision, crawling, pushing, pulling, seeing distant, climbing ladders, balancing, gripping.
  • OCCASIONAL (up to 33%): stooping, kneeling, squatting, body-twisting, sense-of-touch, manual-dexterity, lifting to 10 lbs., lifting up to 50 lbs., lifting over 10 lbs. to 50 lbs., climbing stairs, carrying, lifting, range-of-motion, reaching
  • FREQUENT (up to 66%): standing, walking, sitting.
  • CONTINUOUS (up to 100%): seeing, reading, hearing-speech-range, speaking clearly.

Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees.

What Grid One Solutions employees say

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