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Non Tech Jobs in Chicago, IL (NOW HIRING)

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Non Tech information

What is a non tech?

'Non Tech' jobs refer to roles that do not primarily require technical or specialized IT skills such as coding, engineering, or software development. These positions can be found across various industries and include areas like marketing, human resources, sales, customer service, finance, administration, and operations. Non Tech roles often focus on business operations, communication, strategy, and supporting core functions within organizations. They are vital to the overall success of a company, ensuring smooth workflow, effective management, and client satisfaction. Many Non Tech positions require strong interpersonal, organizational, and analytical skills.

What are the key skills and qualifications needed to thrive as a non tech professional?

To thrive as a Non-Tech professional, you generally need strong organizational, communication, and problem-solving skills, often supported by a relevant degree or experience in administration, marketing, HR, or finance. Familiarity with productivity tools like Microsoft Office Suite, CRM systems, or project management software is commonly required. Outstanding interpersonal skills, adaptability, and attention to detail help individuals excel in coordinating tasks and collaborating across functions. These capabilities are crucial for ensuring smooth business operations, effective teamwork, and achieving organizational goals.

How do non tech professionals typically collaborate with technical teams within an organization?

Non-technical professionals often play a crucial role in bridging the gap between business objectives and technical execution. They collaborate closely with technical teams by translating business requirements into clear project goals, participating in meetings to provide feedback, and ensuring deliverables align with organizational needs. Effective communication, adaptability, and a willingness to learn basic technical concepts are important for seamless collaboration. This teamwork ensures that projects stay on track and deliver value to stakeholders.

What is the difference between Non Tech vs Tech Support Specialist?

AspectNon TechTech Support Specialist
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceTechnical certifications (e.g., CompTIA A+), relevant training
Work EnvironmentCustomer service centers, retail, office settingsIT departments, help desks, remote or on-site technical support
Industry UsageCustomer service, administrative rolesInformation technology, computer hardware/software support
Common Search/ComparisonNon Tech vs Tech Support Specialist

Non Tech roles focus on customer service, administrative tasks, or general support without technical skills, while Tech Support Specialists require technical knowledge and certifications to troubleshoot hardware and software issues. Both roles are essential in their industries but differ significantly in skills and work environment.

What are the most commonly searched types of Non Tech jobs in Chicago, IL?

The most popular types of Non Tech jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Non Tech jobs?

Cities near Chicago, IL with the most Non Tech job openings:

Infographic showing various Non Tech job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Tech and Non-Tech Services Managers

Infosys Limited

Chicago, IL • On-site

$90 - $120/hr

Other

Posted 2 days ago

New


Infosys rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

152nd of 224 rated it services


Job description

Sourcing Tech & Non-Tech Services Manager - 5A

The Sourcing Tech & Non-Tech Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.

Job Description:
  • Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goals
  • Manage end-to-end category lifecycle, including spend analysis and total cost of ownership (TCO) optimization
  • Identify opportunities for consolidation, standardization, and preferred supplier programs across sites
  • Lead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categories
  • Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)
  • Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects
  • Drive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliers
  • Act as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HR
  • Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity
  • Provide market intelligence and benchmarking insights to internal stakeholders
  • Deliver and report annual cost savings, cost avoidance, and value creation metrics
  • Leverage should-cost models, rate benchmarking, and market analytics
Basic Qualifications:
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of relevant work experience in the job description
Preferred Qualifications:
  • Approximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services space
  • Professional certification (CPSM, CPSD, CIPS, PMP) preferred
  • Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure
  • Good client facing & client management skills
  • Demonstrated experience with Professional Services and Tech Services procurement in the U.S. market
  • Experience working with national service providers and regional vendors
  • Very good communication skills
  • Strong customer‑centric mindset (client‑facing experience preferred)
  • Transformation mindset with ability to identify improvement opportunities
  • Highly organized, proactive, and goal‑oriented
  • High integrity, attention to detail, and strong prioritization skills

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

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