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Non Sales Account Manager Jobs in Ranson, WV (NOW HIRING)

Technimark

Account Manager

Martinsburg, WV · On-site

Company Description Account Management is a critical role on Technimark's Sales and Service Team. Account Managers are assigned to specific customers in order to ensure client satisfaction and drive ...

Technimark

Account Manager

Martinsburg, WV

Account Management is a critical role on Technimark's Sales and Service Team. Account Managers are assigned to specific customers in order to ensure client satisfaction and drive profitable business ...

ReBuilder Medical

Medical Account Manager

Charles Town, WV · On-site

$45K - $65K/yr

... non-invasive technology. We partner closely with healthcare providers to deliver solutions that ... sales. Position Overview The Clinical Account Manager plays a critical role in supporting and ...

Verizon

Account Manager-SMB Sales

Dulles, VA · On-site

Drive sales, increase service revenue and manage relationships for accounts in the 1-19 Employee Segment Whether you're early in your career or a seasoned sales professional, join today and earn a ...

Music & Arts

Education Account Manager

Frederick, MD · On-site

We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to ... non-musicians alike to experience the almost indescribable happiness that comes from playing an ...

Music & Arts

Education Account Manager

Frederick, MD · On-site

We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to ... non-musicians alike to experience the almost indescribable happiness that comes from playing an ...

Music & Arts

Education Account Manager

Frederick, MD

We are seeking a Business Development Sales Specialist (we call them Education Account Managers) to ... non-musicians alike to experience the almost indescribable happiness that comes from playing an ...

Grainger Businesses

Account Manager, Commercial

Dulles, VA · Hybrid

$72K - $120K/yr

... non-birth parents. For additional information and details regarding Grainger's benefits, please ... Account Managers will produce positive sales growth for a specific geography or vertical market ...

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Non Sales Account Manager information

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$29K

$66.9K

$114.6K

How much do non sales account manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for non sales account manager in Ranson, WV is $66,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $76,100.00 per year, depending on experience, location, and employer.

What is a non sales account manager?

A Non Sales Account Manager is a professional responsible for managing client accounts without a direct focus on selling products or services. Instead, their primary duties include maintaining client relationships, ensuring customer satisfaction, coordinating services or deliverables, and acting as a liaison between the client and internal teams. They may handle account renewals, resolve issues, and support the client to achieve their business goals, but they do not usually have sales targets or quotas. This role is essential for client retention and fostering long-term business partnerships.

What are the key skills and qualifications needed to thrive as a non sales account manager?

To thrive as a Non Sales Account Manager, you need strong account management experience, organizational skills, and industry knowledge, often supported by a relevant bachelor's degree. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you manage client expectations and resolve issues effectively. These skills ensure seamless account operations, high client satisfaction, and long-term business retention.

How does a non sales account manager typically collaborate with internal teams to ensure client satisfaction?

Non Sales Account Managers frequently work cross-functionally with teams such as customer support, product development, and operations to address client needs and resolve issues promptly. They act as a bridge, communicating client feedback and requirements to relevant departments to ensure that services or products align with client expectations. This collaboration often involves regular meetings, detailed reporting, and proactive problem-solving to maintain high levels of client satisfaction and retention.

What is the difference between Non Sales Account Manager vs Customer Success Manager?

AspectNon Sales Account ManagerCustomer Success Manager
Primary FocusManaging client accounts, ensuring service deliveryEnhancing customer satisfaction, retention, and growth
Required SkillsAccount management, communication, industry knowledgeRelationship building, problem-solving, product expertise
Work EnvironmentClient-facing, account teams, service departmentsCustomer support, onboarding, ongoing engagement teams
Common CertificationsNone specific, industry certifications helpfulCustomer success certifications, CRM training

While both roles focus on client relationships, Non Sales Account Managers primarily manage accounts and ensure service delivery, whereas Customer Success Managers focus on customer satisfaction, retention, and growth through proactive engagement.

What job categories do people searching Non Sales Account Manager jobs in Ranson, WV look for?

The top searched job categories for Non Sales Account Manager jobs in Ranson, WV are:

What cities near Ranson, WV are hiring for Non Sales Account Manager jobs?

Cities near Ranson, WV with the most Non Sales Account Manager job openings:

Non Sales Account Manager jobs near you

Account Manager

Martinsburg, WV • On-site

Technimark

7.0

Company rating: 7.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

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Full-time

Re-posted 1 hour ago

Job description

Company Description
Job Description
Account Management is a critical role on Technimark's Sales and Service Team. Account Managers are assigned to specific customers in order to ensure client satisfaction and drive profitable business growth. Account Managers have a long-term, relational focus and concentrate on the overall health of the account to ensure long term business. The Account Manager acts as the "Voice of the Customer" to formally communicate and facilitate solutions that help Technimark grow our business. The Account Manager is a highly visible position and in many cases is the "face of Technimark to our clients", so personal conduct and professionalism are paramount in this role and to our success. Both externally and internally, the Account Manager is the central point of information for all client and program related activities.
Duties/Responsibilities:
  • Play a leading role in the development and execution of TM's account management and growth plan
  • Ensure all of the critical tasks relating this assigned accounts are completed on-time and in budget (requires working closely with and overseeing other internal teams at TM)
  • This position is responsible for securing new business and leading all new business efforts within assigned accounts.
  • Establishing good personal and professional relationships with key stake holders across the client's organization, including: sr. managers, buyers, plant level managers, quality teams, etc.
  • Organizing and hosting all client visits to TM facilities (includes working with all internal teams to have requested information prepared and in a professionally presented format)
  • Regular travel to client sites to address needs, understand current satisfaction levels and look for new business opportunities
  • Solicitation of new business bids
  • Work closely with development group to define commercial applications for new technologies
  • Set up new product/technology introductions (working with internal technical team)
  • Pricing adjustments - manage the implementation of selling prices and or terms and conditions on an agreed upon frequency (these updates can be attributed but not limited to cost changes in raw materials, labor standards, distribution, and or market conditions)
  • When inconsistencies in a program's quote and the reality of the manufacturing process (cycle times, higher scrap %'s, lower MOQ's, etc.) arise, the Account Manager will be responsible for negotiating a mutually agreeable resolution.If help from senior management is needed, the account manager must escalate to obtain necessary help.
  • Quoting - working with multiple cross-functional departments (quoting team, business development, tooling, automation, operations, etc..) to kick-off and complete the quote on-time
  • Lead internal pricing meetings and make recommendations to management to gain internal support and approval for new business bids
  • Responsible for submitting final proposal on-time and in a professional format directly to the client
  • Presenting proposal and leading client negotiations for program awards
  • Responsible for frequent follow up of pending quotes as a means for an eventual award or a rejection
  • Responsible for understanding and overseeing specific terms and conditions and/or standards of work within assigned contracts/clients and communicating important expectations / obligations to TM's internal teams
  • Primary escalation point (both externally and internally) for conflict resolution as it relates to aspects of manufacturing, distribution/logistics, and commercial issue and/or negotiations
  • Primary liaison between senior management teams internally and with the accounts
  • Internally updates management teams on account and program status, forecasts, sales budgets, etc.
  • Externally manages customer messaging - newsletters, dashboards, quarterly meetings, etc.
  • Facilitate and lead project kick-off meetings where schedules, action items, etc. are communicated and action items are assigned
  • Attends internal and client meetings and contributes to decision making and problem solving
  • Continuous personal development to improve technical, sales and interpersonal

Qualifications
High School Diploma or GED required. Bachelor's degree preferred. Experience in servicing customers in the manufacturing environment. General industry knowledge, excellent communication and interpersonal skills. Must be able to work with a variety of customers and internal departments. Continuous personal development to improve technical, sales and interpersonal skills and industry related information (new technologies, competitive updates, new customers, trends etc.)
Additional Information
Background check/drug screen required

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