Non Emergency Medical Transportation Jobs in Decatur, GA

About the Opportunity

A National Transit has provided safe and reliable transportation services for more than 35 years. We are currently hiring experienced passenger transportation professionals to provide MARTA Mobility paratransit service throughout the Atlanta area.

This opportunity is designed for drivers with previous experience transporting passengers in paratransit, public transit, shuttle, non-emergency medical transportation, school transportation, motor coach, commercial passenger service, or a similar structured driving environment.

This is a full-time, safety-sensitive position operating within a 24-hour, seven-day transportation system. Drivers must be dependable, professional, safety-focused, comfortable assisting passengers with mobility needs, and available to work varying schedules based on operational needs.

What You Will Do

• Safely transport passengers according to assigned routes, manifests, and scheduled trips
• Operate company-provided paratransit vehicles throughout the Atlanta service area
• Assist passengers with boarding and exiting the vehicle
• Properly secure wheelchairs, walkers, and other mobility devices
• Follow instructions provided by Dispatch and the control center
• Maintain communication with Dispatch throughout the workday
• Complete required pre-trip and post-trip vehicle inspections
• Report mechanical concerns, safety issues, delays, and service disruptions immediately
• Accurately complete trip documentation and electronic updates
• Use assigned tablets and transportation equipment properly
• Follow DOT, ADA, company, safety, and traffic regulations
• Maintain a clean, safe, and professional vehicle environment
• Respond professionally to passenger concerns and changing service conditions
• Demonstrate defensive driving techniques at all times
• Maintain professional conduct and appearance throughout each shift

Required Passenger Transportation Experience

Applicants must have at least two to three years of verifiable professional driving experience in a structured work environment.

Qualifying experience may include:

• Paratransit transportation
• Public transit
• Non-emergency medical transportation
• Passenger shuttle service
• School transportation
• Motor coach operations
• Senior or disability transportation
• Commercial passenger van service
• Commercial fleet operations involving passenger transportation

Previous experience assisting passengers who use wheelchairs or other mobility devices is strongly preferred.

Rideshare, food delivery, package delivery using a personal vehicle, and personal driving experience alone do not satisfy the professional driving requirement.

All qualifying driving experience must be verifiable through previous employers.

Minimum Qualifications

• Must be at least 21 years old
• Must possess and maintain a valid Georgia driver's license
• Must have been a licensed driver for at least three consecutive years
• Must have an acceptable motor vehicle record
• Must not have serious driving violations or license suspensions within the past three years
• Must pass a criminal background check
• Must pass a DOT physical examination
• Must pass required drug and alcohol screenings
• Must meet MARTA clearance and badge requirements
• Must maintain a valid DOT medical card throughout employment
• Must be able to speak, read, and understand English proficiently
• Must be able to safely assist passengers and secure mobility devices
• Must be able to follow written and verbal instructions
• Must demonstrate reliable attendance and punctuality
• Must be able to work independently while remaining responsive to Dispatch

Resume and Employment Verification

Applicants must submit a complete and current resume.

The resume must include:

• Complete employment history
• Company names
• Position titles
• Month and year for each period of employment
• Type of vehicle operated
• Description of professional driving duties
• Passenger population served, when applicable

Incomplete, outdated, or unverifiable resumes may delay or affect consideration.

Compensation placement is determined by verified experience, performance, and attendance.

Schedule and Availability Requirements

This position requires full availability and flexibility.

• Operations run 24 hours a day, seven days a week
• Start times may occur anytime between 3:00 a.m. and 4:00 p.m.
• Schedules may include early mornings, evenings, weekends, holidays, split shifts, and overtime
• Routes and scheduled days off may vary
• No fixed schedule is guaranteed
• Schedules are assigned based on operational needs and seniority
• Candidates with limited availability or fixed scheduling requirements should not apply
• Employees must have dependable transportation to and from work

Paid Training

New-hire training is paid at $16.00 per hour and lasts approximately three weeks.

Training may include:

• Classroom instruction
• Behind-the-wheel instruction
• Defensive driving
• Passenger assistance
• Wheelchair and mobility-device securement
• Vehicle inspections
• Dispatch and communication procedures
• Tablet and equipment use
• Emergency response procedures
• MARTA Mobility operating expectations

Full attendance during training is mandatory.

Absences during training are not permitted except for pre-approved, documented emergencies. Documentation may be required. Failure to meet training attendance or performance standards may result in disqualification or separation from employment.

Attendance and Reliability Standards

This position directly supports daily passenger transportation and requires consistent attendance.

• Employees must report to every assigned shift on time and prepared to work
• Employees must follow all call-out and notification procedures
• Personal reasons without appropriate documentation may not qualify as excused absences
• Attendance patterns that negatively affect service may result in corrective action, up to and including separation
• Continued employment depends on meeting attendance, safety, performance, and compliance expectations

Compensation

• Training Pay: $16.00 per hour
• Post-Training Pay: $17.00-$20.00 per hour

Final pay placement is based on verified professional driving experience, performance, attendance, and successful completion of training.

Benefits

Eligible full-time employees may receive:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off after one year of employment

Who This Position Is Best For

This opportunity may be a strong fit for an experienced driver who:

• Understands the responsibility of transporting passengers safely
• Has worked in a structured transportation environment
• Can follow assigned routes, trip schedules, and Dispatch instructions
• Is comfortable assisting passengers with different mobility needs
• Communicates professionally with passengers, coworkers, and management
• Can remain calm during delays and changing service conditions
• Takes vehicle, equipment, and passenger safety seriously
• Is available for a flexible, full-time transportation schedule

Important Applicant Notice

This position requires strict compliance with licensing, safety, attendance, screening, training, and availability requirements.

Employment is contingent upon successful completion of all required background checks, physical examinations, drug and alcohol screenings, MARTA clearance, badge processing, and training requirements.

Applicants who cannot meet the driving-experience, availability, screening, or training requirements will not be eligible for employment.