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Non Customer Facing Remote Jobs in Oregon (NOW HIRING)

BlueCat

Customer Engagement Marketing Manager

OR · On-site +1

Coordinate and execute customer-facing communications for non-operational updates, including newsletters, product communications, event promotions, customer programs, and engagement campaigns.

Chainguard

Senior Software Engineer (Customer Platform)

OR · On-site +1

$122K - $161K/yr

Design, build, and evolve customer-facing backend services and public APIs by understanding how ... Proven ability to thrive in a remote, startup environment: A genuine interest in a high-paced, high ...

-ASG-

Director of Customer Success

OR · On-site +1

$145K - $165K/yr

... leading customer-facing teams. * Experience owning renewals, retention, and expansion revenue ... Location Remote, United States.

Clari + Salesloft

Senior Customer Success Manager

OR · On-site +1

Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make ... Lead customer-facing webinars and internal trainings around industry insights and recommendations.

Clari + Salesloft

Sr. Customer Success Manager

OR · On-site +1

Remote- US Clari + Salesloft are building the next era of enterprise revenue - one where teams make ... Lead customer-facing webinars and internal trainings around industry insights and recommendations.

Upstart

Senior Software Engineer, Auto

OR · On-site +1

$122K - $161K/yr

The team builds customer-facing experiences, eligibility systems, operational workflows, and ... Remote US and Canada Travel requirements As a digital first company, the majority of your work can ...

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... facing role * Strong communication and problem-solving skills * Ability to stay organized and ...

WEKA

Designated Service Engineer - Ceph Expert

OR · On-site +1

What You'll Be Doing This is a customer-facing Premium Services role that combines deep, hands-on ... Proactively monitor customer environments (Ceph and WEKA) using observability and remote monitoring ...

Chainguard

Staff Software Engineer (Repositories)

OR · On-site +1

Chainguard's Repository team owns the customer-facing infrastructure that serves libraries today ... Excellent communication and collaboration skills, especially in a remote environment where staff ...

Verve

Data Engineer (Remote / Contract)

OR · On-site +1

$114K - $137K/yr

You have built customer-facing dashboards and reports using data visualization tools like Holistics ... We welcome diversity and non-traditional paths into all of our roles. We believe in hiring the ...

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All JobsNon Customer Facing JobsNon Customer Facing Remote JobsNon Customer Facing Remote Jobs in Oregon

Non Customer Facing Remote information

What is a non customer facing remote job?

Non customer facing remote jobs are positions that allow employees to work from home or another remote location without directly interacting with customers. These roles typically involve internal tasks such as data analysis, software development, content writing, accounting, or IT support. Employees in these jobs communicate mainly with coworkers or management rather than clients or the public, making them ideal for those who prefer behind-the-scenes work. The demand for such remote roles has increased with the rise of digital workplaces and flexible work arrangements.

What are the key skills and qualifications needed to thrive in a non customer facing remote role, and why are they important?

To thrive in a non-customer-facing remote role, you typically need strong self-management skills, proficiency in your field (such as data entry, research, or software development), and relevant educational or experience-based qualifications. Familiarity with collaboration tools like Slack, project management systems such as Trello or Asana, and remote communication platforms is often essential. Excellent organizational skills, reliability, and proactive communication are standout soft skills in this context. These abilities ensure that tasks are completed efficiently and accurately, supporting team goals without direct supervision.

What are some common challenges faced in non customer facing remote roles, and how can they be addressed?

A key challenge in non-customer facing remote roles is maintaining effective communication and collaboration with team members, as there is less direct interaction compared to in-office settings. It can also be difficult to stay motivated and organized without regular supervision or immediate feedback. To address these challenges, it's important to establish clear communication channels, set regular check-ins or team meetings, and utilize project management tools to track progress. Prioritizing self-discipline and proactively seeking clarification when needed can also help remote employees thrive in these roles.

What is the difference between Non Customer Facing Remote vs Customer Service Representative?

AspectNon Customer Facing RemoteCustomer Service Representative
Work EnvironmentRemote, no direct customer interactionRemote or in-office, direct customer interaction
Required SkillsTechnical skills, data analysis, documentationCommunication, problem-solving, empathy
Common CertificationsNone specific, depending on industryCustomer service certifications often preferred
Industry UsageIT, finance, administrative rolesRetail, tech support, hospitality

Non Customer Facing Remote roles focus on tasks like data management and technical support without direct customer contact, while Customer Service Representatives handle customer inquiries and support. Both can be remote, but their skills and interactions differ significantly.

What are popular job titles related to Non Customer Facing Remote jobs in Oregon?

For Non Customer Facing Remote jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Non Customer Facing Remote jobs in Oregon look for?

The top searched job categories for Non Customer Facing Remote jobs in Oregon are:

What cities in Oregon are hiring for Non Customer Facing Remote jobs?

Cities in Oregon with the most Non Customer Facing Remote job openings:

Non Customer Facing Remote jobs near you
Infographic showing various Non Customer Facing Remote job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Engagement Marketing Manager

BlueCat

OR • On-site, Remote

Full-time

Re-posted 12 days ago

Job description

We're BlueCat-a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably-the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.

But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.

We are seeking a highly organized and customer-focused Customer Engagement Marketing Manager  to coordinate customer-facing communications. Reporting to the Director of Community and Customer Marketing, this role ensures consistent, effective messaging by working cross-functionally with teams like Product, Product Marketing, Customer Success, Customer Experience, and Sales.
 
Responsibilities
  • Coordinate and execute customer-facing communications for non-operational updates, including newsletters, product communications, event promotions, customer programs, and engagement campaigns.
  • Serve as a primary coordinator for customer communication requests across Product, Product Marketing, Customer Success, Customer Experience, and Sales teams, helping ensure communications are aligned, timely, and customer-centric.
  • Maintain and coordinate the customer communications calendar to improve visibility, alignment, and customer experience across teams.
  • Work closely with Product and Product Marketing teams to support communications related to product updates, new feature launches, product education, and customer-facing announcements.
  • Coordinate customer-facing webinars in partnership with Product, Product Marketing, and other subject matter experts.
  • Partner with Customer Success Management (CSM) and Sales teams to understand communication needs and support customer engagement, retention, and expansion initiatives.
  • Manage and execute customer newsletters and recurring customer communication programs.
  • Support customer marketing campaigns, including upsell, cross-sell, and customer engagement initiatives, partnering with the Customer Marketing team to execute campaigns that contribute to customer pipeline, adoption, retention, and expansion goals.
  • Assist with advocacy-related initiatives, including customer testimonials, reviews, customer stories, and advocacy campaigns.
  • Collaborate with the Customer Experience team to support customer journey initiatives and customer engagement programs.
  • Work closely with the Marketing Operations team to ensure accurate audience targeting, B2B email campaign execution, reporting, and measurement.
  • Track communication performance and engagement metrics, provide recommendations, and drive actions from gathered data analytics and feedback for continuous improvement.
  • Ensure all customer communications align with BlueCat's brand voice, messaging standards, and customer experience goals.
  • Leverage AI-powered tools and emerging technologies to improve content creation, communication planning, reporting, and overall marketing efficiency.
  • Demonstrate curiosity and a commitment to continuous learning, staying informed about customer marketing best practices, communication trends, and new technologies.

About You: 

You are passionate about delivering exceptional customer experiences through clear, effective, and engaging communications.

You are highly organized, detail-oriented, and comfortable managing multiple projects and stakeholders simultaneously.

You thrive in cross-functional environments and enjoy collaborating with teams across Marketing, Product, Customer Success, Sales, and Operations.

You are an excellent communicator with strong writing and editing skills.

You have strong judgment and attention to detail when reviewing customer-facing communications.

You are proactive, adaptable, and comfortable working in a fast-paced environment.

You understand how B2B email marketing and customer marketing campaigns support customer engagement, retention, expansion, and pipeline growth.

You are curious, eager to learn, and excited about leveraging new technologies and AI-powered tools to improve your work. 

Skills & Experience: 

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 3+ years of experience in B2B customer marketing, email marketing, customer communications, or lifecycle marketing, with hands-on experience executing B2B email marketing campaigns in a SaaS or technology environment.
  • Experience managing communication programs or editorial calendars.
  • Ability to translate technical or product information into customer-friendly messaging.
  • Experience working with technical stakeholders (Product Management, Product Marketing, Customer Success).
  • Strong understanding of customer segmentation and personalization strategies.
  • Hands-on experience using marketing automation platforms, preferably Marketo, to build and execute B2B email marketing campaigns, along with experience using CRM platforms such as Salesforce.
  • Experience supporting marketing campaigns that contribute to customer engagement, pipeline generation, pipeline acceleration, customer retention, or expansion initiatives.
  • Experience evaluating communication requests and determining audiences.

This position offers a salary range of $100-$115,000 USD per year plus participation in a discretionary bonus plan. Final compensation will be based on skills, experience, and qualifications. The role is for an existing vacancy.

If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
 
In addition, we offer a range of appealing perks, including:
 
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
 
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
 
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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