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Noc Support Engineer Jobs (NOW HIRING)

The NOC Engineer 1 role involves designing and supporting enterprise networks, troubleshooting network issues, and guiding junior technicians in providing end-user support. Responsibilities : • ...

Required : • Minimum of 2 years of experience in technical support, NOC, systems engineering, or similar operational environments • Bachelor's degree in engineering or related technical field • ...

The NOC Engineer, Mid monitors, maintains, and supports enterprise network infrastructure from a network operations center to ensure high availability and performance for mission-critical services.

The NOC Engineer, Junior monitors and supports enterprise network infrastructure from a network operations center to help maintain high availability and performance for mission-critical services. The ...

NOC Engineer III

Las Vegas, NV · On-site

$130K - $152K/yr

Leadership & Team Support * Act as the first point of escalation for NOC Engineers. * Supervise and mentor junior team members in resolving complex network outages and service interruptions. * Ensure ...

The NOC Engineer will be responsible for monitoring production sites, triaging alerts, and ... Required : • 3+ years in a NOC or infrastructure support role (or 2+ years with proven on-call ...

ABOUT THE ROLE The NOC Engineer is the operational backbone of our Network Operations Center. This ... What You Bring * 3+ years in a NOC or infrastructure support role (or 2+ years with proven on-call ...

The NOC Engineer is responsible for multi-level support that includes diagnosing, troubleshooting and resolving Server and Network issues in a fast paced-dynamic environment * The NOC Engineer ...

The NOC Engineer is responsible for multi-level support that includes diagnosing, troubleshooting and resolving Server and Network issues in a fast paced-dynamic environment * The NOC Engineer ...

NOC Engineer III

Las Vegas, NV · On-site

$130K - $152K/yr

Leadership & Team Support * Act as the first point of escalation for NOC Engineers. * Supervise and mentor junior team members in resolving complex network outages and service interruptions. * Ensure ...

This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ...

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ...

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ...

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Noc Support Engineer information

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How much do noc support engineer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for noc support engineer in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What is the difference between Noc Support Engineer vs Network Support Technician?

AspectNoc Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, 24/7 monitoring centersOffice, client sites, help desks
ResponsibilitiesNetwork monitoring, incident response, troubleshootingNetwork setup, basic troubleshooting, maintenance

The Noc Support Engineer and Network Support Technician roles share certifications and work environments but differ mainly in scope. Noc Support Engineers focus on 24/7 network monitoring and incident management, while Network Support Technicians handle network setup and routine troubleshooting. Both roles are essential in maintaining network infrastructure but serve different operational functions.

What does NOC stand for?

NOC in the context of a NOC Support Engineer stands for Network Operations Center, which is a centralized location where IT professionals monitor, manage, and maintain network infrastructure and systems. Working in this role often requires knowledge of network protocols, monitoring tools, and troubleshooting skills to ensure network reliability and security.

What is the NOC urban dictionary?

The NOC in the context of a Support Engineer typically refers to the Network Operations Center, a centralized location where network monitoring, management, and troubleshooting are performed. It involves skills in network infrastructure, monitoring tools, and incident response to ensure system uptime and performance.

What is an NOC officer?

An NOC officer, or Network Operations Center support engineer, is responsible for monitoring, managing, and maintaining an organization’s network infrastructure to ensure optimal performance and security. They troubleshoot network issues, perform routine maintenance, and use tools like network monitoring software to detect and resolve problems promptly.

What does IT mean if someone is a NOC?

A NOC Support Engineer is a professional responsible for monitoring, maintaining, and troubleshooting a company's network infrastructure and IT systems. They often work in a Network Operations Center (NOC), using tools like network monitoring software and requiring knowledge of networking protocols, hardware, and security. The role typically involves shift work and may require certifications such as Cisco CCNA or CompTIA Network+.
More about Noc Support Engineer jobs
NOC Engineer 1

NOC Engineer 1

Pavlov Media

Champaign, IL • On-site

Full-time

Posted 25 days ago


Job description

Job Summary:
Pavlov Media is dedicated to enhancing internet experiences through advanced fiber technology. The NOC Engineer 1 role involves designing and supporting enterprise networks, troubleshooting network issues, and guiding junior technicians in providing end-user support.
Responsibilities:
• Respond to network outages efficiently.
• Answer calls from field technicians and dispatchers, ensuring adherence to service-level goals.
• Collaborate with field operations to resolve outages, expand networks, or add new functionality for customers.
• Encourage and support team members in following up on open cases, service calls, and issue tracking.
• Under the guidance of NOC Managers and the NOC Director, monitor, investigate, and address network performance issues beyond outages.
• Maintain a professional demeanor with internal and external contacts while addressing issues and outages.
• Remotely troubleshoot Ethernet and fiber optic issues to assess if physical repairs are needed and prepare clear scopes of work for dispatch as necessary.
• Diagnose and resolve customer-impacting issues across OSI layers 1-4 on Pavlov networks.
• Identify and escalate issues affecting customer satisfaction or retention through the appropriate channels.
• Stay informed on Pavlov products and supported networks, including standard firmware, designs, and known hardware/firmware issues.
• Use a scientific approach to problem-solving, escalating complex issues to network professionals and third-party vendors as needed.
• Review and recommend process improvements to enhance efficiency and effectiveness.
• Assist the engineering team in developing departmental knowledge resources for onboarding and junior technician education.
• Lead or participate in special projects or other assignments as directed.
• Escalation occurs via tiered support: Tier 1 → NOC Tech I → NOC Tech II → NOC Tech III → NOC Engineer I → NOC Engineer II.
Qualifications:
Required:
• High School diploma or equivalent required.
• Desired Certifications: Cisco CCNA, Ruckus RCNI or RWNA, or similar network-centric certifications.
• Minimum of three years' experience supporting enterprise networks with routing and switching components.
• Minimum of one year supporting a Campus LAN deployment in a BYOD environment, including the access layer.
• Strong knowledge of enterprise network design and implementation concepts.
• Experience with Linux and familiarity with scripting languages (e.g., BaSH, Python) is a plus.
Preferred:
• Solution-oriented approach to problem-solving.
• Experience troubleshooting local area network issues and end-user devices.
• Familiarity with remote monitoring tools (e.g., LibreNMS, Nagios, SolarWinds, Zabbix).
• Ability to work under tight deadlines to resolve customer-impacting issues.
• Strong technical and non-technical communication skills for collaborating with network professionals.
• Excellent analytical, problem-solving, and organizational skills, with experience in technical documentation.
• Adaptability and a positive attitude toward process improvements.
• Solid understanding of OSI model layers 1-4 and knowledge of routers, switches, Wi-Fi, fiber optics, and other networking components.
• Proficiency with Microsoft Windows 10/11, macOS, PC hardware, and Microsoft Office 365.
Company:
Pavlov Media (formerly Fusion Broadband) is a nationwide triple-play communications and technology provider that delivers customized Founded in 1992, the company is headquartered in Champaign, USA, with a team of 201-500 employees. The company is currently Growth Stage.