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Noc Support Engineer Jobs (NOW HIRING)

Required : • Minimum of 2 years of experience in technical support, NOC, systems engineering, or similar operational environments • Bachelor's degree in engineering or related technical field • ...

The NOC Engineer 1 role involves designing and supporting enterprise networks, troubleshooting network issues, and guiding junior technicians in providing end-user support. Responsibilities : • ...

NOC Engineer II MUST HAVE: 3+ years' experience in a Service Provider NOC Experience with Cisco ... Technical Support Team Expert Fault Isolation and Service Restoration Skills Excellent ...

The NOC Engineer, Mid monitors, maintains, and supports enterprise network infrastructure from a network operations center to ensure high availability and performance for mission-critical services.

The NOC Engineer, Junior monitors and supports enterprise network infrastructure from a network operations center to help maintain high availability and performance for mission-critical services. The ...

ABOUT THE ROLE The NOC Engineer is the operational backbone of our Network Operations Center. This ... What You Bring * 3+ years in a NOC or infrastructure support role (or 2+ years with proven on-call ...

The NOC Engineer is responsible for multi-level support that includes diagnosing, troubleshooting and resolving Server and Network issues in a fast paced-dynamic environment * The NOC Engineer ...

Leadership & Team Support * Act as the first point of escalation for NOC Engineers. * Supervise and mentor junior team members in resolving complex network outages and service interruptions. * Ensure ...

The NOC Engineer will be responsible for monitoring production sites, triaging alerts, and ... Required : • 3+ years in a NOC or infrastructure support role (or 2+ years with proven on-call ...

The NOC Engineer is responsible for multi-level support that includes diagnosing, troubleshooting and resolving Server and Network issues in a fast paced-dynamic environment * The NOC Engineer ...

NOC Engineer - Tier III

Tulsa, OK · Remote

$85K - $95K/yr

This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ...

The NOC team is responsible for ensuring our platform runs smoothly 24/7 for our customers and ... as customer support groups and engineering responders. What You'll Do * Oversee the daily ...

NOC Engineer III

Las Vegas, NV · On-site

$130K - $152K/yr

Leadership & Team Support * Act as the first point of escalation for NOC Engineers. * Supervise and mentor junior team members in resolving complex network outages and service interruptions. * Ensure ...

This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ...

NOC Engineer - Tier III

Tulsa, OK · On-site +1

$85K - $95K/yr

This position provides advanced NOC monitoring, troubleshooting, and escalation leadership, supporting internal teams and interfacing directly with engineering, field operations, and vendors. The ...

The Microsoft Support Administrator is a valued member of the Coretek NOC team responsible for ... Escalate and collaborate with Coretek engineers and Microsoft to resolve complex technical issues

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Noc Support Engineer information

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How much do noc support engineer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for noc support engineer in the United States is $39.45, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $49.76 per hour, depending on experience, location, and employer.

What is the difference between Noc Support Engineer vs Network Support Technician?

AspectNoc Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, 24/7 monitoring centersOffice, client sites, help desks
ResponsibilitiesNetwork monitoring, incident response, troubleshootingNetwork setup, basic troubleshooting, maintenance

The Noc Support Engineer and Network Support Technician roles share certifications and work environments but differ mainly in scope. Noc Support Engineers focus on 24/7 network monitoring and incident management, while Network Support Technicians handle network setup and routine troubleshooting. Both roles are essential in maintaining network infrastructure but serve different operational functions.

More about Noc Support Engineer jobs
Infographic showing various Noc Support Engineer job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $82,062 per year, or $39.5 per hour.
Software Support Engineer

Software Support Engineer

Symbotic

Wilmington, MA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Symbotic is an automation technology leader reimagining the supply chain with its AI-powered robotic and software platform. As a Software Support Engineer, you will be responsible for monitoring, supporting, and maintaining critical automation systems, ensuring their reliability and performance while acting as a liaison between operations and engineering teams.
Responsibilities:
• Serve as a primary escalation point for site operations, resolving system issues in alignment with severity and response SLAs.
• Lead incident response and escalation calls, ensuring timely mitigation, clear communication, and minimal operational disruption.
• Partner with Software, Hardware, and System Performance Engineering teams to diagnose and resolve production issues.
• Document incidents, resolutions, and root cause analyses (RCA) to drive continuous improvement.
• Monitor system performance and respond to alerts to maintain high system availability and reliability.
• Support a 10x7 operational model, including participation in an on-call rotation.
• Identify recurring issues and implement corrective actions to improve system stability and reduce repeat incidents.
• Execute system and network updates, ensuring successful deployment and minimal impact to operations.
• Coordinate with cross-functional teams to validate changes and maintain system integrity.
• Identify opportunities to streamline triage, incident response, and deployment processes.
• Develop and implement automation tools, scripts, and workflows to improve efficiency and scalability.
• Leverage data to identify trends, root causes, and systemic performance gaps.
• Analyze system and incident data to support troubleshooting and performance optimization.
• Develop dashboards and reporting to enable faster decision-making and improve visibility into system health.
• Incorporate customer feedback (“voice of the customer”) to inform product and operational improvements.
• Create and maintain technical documentation, runbooks, and training materials.
• Support onboarding and development of team members through knowledge sharing and mentorship.
Qualifications:
Required:
• Minimum of 2 years of experience in technical support, NOC, systems engineering, or similar operational environments
• Bachelor’s degree in engineering or related technical field
• Participate in an on-call rotation to provide timely support for escalations and critical issues outside of standard business hours, ensuring minimal disruption to operations
• Strong technical problem-solving and analytical skills
• Proficiency in scripting languages such as Python, with experience in Linux/Unix environments
• Familiarity with visualization tools like Tableau or PowerBI
• Experience with motion control, servo tuning, VFDs, and PLCs (Allen Bradley ControlLogix preferred)
• Ability to manage multiple high-priority tasks simultaneously and lead complex technical discussions across various teams
• Excellent written and oral communication skills, with a proven track record of resolving complex issues efficiently
• Strong organizational and planning skills, with a commitment to continuous learning and improvement
• Ability to work effectively in a fast-paced, dynamic environment
• Willingness to adapt to new technologies and methodologies as required by the role
Preferred:
• Master’s degree in computer science or related field
• Advanced scripting and programming skills (e.g., C, C++, JavaScript)
• Experience with setting up databases and utilizing Data Warehouses
• Proficiency in developing monitoring dashboards and using Knowledge-based systems (KBS)
• Prior experience in a NOC or similar operational support role is advantageous
Company:
Symbotic is a provider of integrated supply network automation solutions for warehouses and distribution centers. Founded in 2005, the company is headquartered in Wilmington, USA, with a team of 1001-5000 employees. The company is currently Late Stage.