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Noc Operations Analyst Jobs in Washington (NOW HIRING)

Koniag, Inc.

NOC Technician Tier 2

Washington, DC · On-site

$70K - $85K/yr

... experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team ... Perform advanced analysis of network traffic, system logs, and performance metrics to identify and ...

kgs

NOC Technician Tier 2

Washington, DC · Hybrid

... experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team ... Perform advanced analysis of network traffic, system logs, and performance metrics to identify and ...

JFL Consulting LLC

NOC Lead

Springfield, VA · On-site

$170K - $220K/yr

Direct the daily operations of the shift team across the NOC * Monitor alert queues and ensure Tier 1-3 analysts and engineers are triaging within SLA standards * Manage escalation decisions such as ...

Koniag, Inc.

NOC Technician Tier 3

Washington, DC · On-site

$110K - $135K/yr

The NOC Tier 3 Technician will serve as the highest level of technical escalation within the ... Understanding of database systems and SQL for log analysis * Familiarity with DevOps practices and ...

kgs

NOC Technician Tier 2

Washington, DC · Hybrid

... experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team ... Perform advanced analysis of network traffic, system logs, and performance metrics to identify and ...

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

The NOC Tier 3 Technician will serve as the highest level of technical escalation within the ... Understanding of database systems and SQL for log analysis * Familiarity with DevOps practices and ...

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

The NOC Tier 3 Technician will serve as the highest level of technical escalation within the ... Understanding of database systems and SQL for log analysis * Familiarity with DevOps practices and ...

JFL Consulting, LLC

NOC Engineer Tier 3

Springfield, VA · On-site

$140K - $180K/yr

... operation. We are focused on delivering advanced products and industry best practices that meet ... Drive root cause analysis for all Priority 1 and recurring network incidents * Identify network ...

JFL Consulting LLC

NOC Engineer Tier 3

Springfield, VA

$140K - $180K/yr

... operation. We are focused on delivering advanced products and industry best practices that meet ... Drive root cause analysis for all Priority 1 and recurring network incidents * Identify network ...

JFL Consulting LLC

NOC Engineer Tier 3

Springfield, VA · On-site

$140K - $180K/yr

... operation. We are focused on delivering advanced products and industry best practices that meet ... Drive root cause analysis for all Priority 1 and recurring network incidents * Identify network ...

Titan Technologies

Network Operations Manager

Glen Burnie, MD · On-site

$83K - $111K/yr

The Network Operations Manager leads operational staff and ensures effective execution of ... Supervise NOC staff, shift leads, analysts, and escalation resources. * Coordinate with Engineering ...

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Noc Operations Analyst information

What are the key skills and qualifications needed to thrive as a NOC Operations Analyst?

To thrive as a NOC Operations Analyst, you need strong skills in network monitoring, troubleshooting, and a solid understanding of IT infrastructure, typically supported by a degree in computer science or a related field. Familiarity with network management tools (such as SolarWinds or Nagios), ticketing systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is important. Excellent analytical thinking, attention to detail, and effective communication are crucial soft skills to excel in this role. These abilities ensure rapid incident response, minimize downtime, and maintain seamless IT operations for the organization.

What are some common challenges faced by a NOC Operations Analyst, and how can they be addressed?

NOC Operations Analysts often deal with high-pressure situations such as network outages or security incidents, which require quick troubleshooting and clear communication. Balancing multiple alerts while prioritizing critical issues can be challenging, especially in fast-paced environments. Developing strong organizational skills, staying updated on network monitoring tools, and collaborating closely with IT teams can help address these challenges. Continuous learning and regular drills for incident response also contribute to improved performance and confidence in the role.

What is the difference between Noc Operations Analyst vs Network Operations Center (NOC) Technician?

AspectNoc Operations AnalystNetwork Operations Center (NOC) Technician
Required CredentialsTypically a bachelor's degree in IT, Computer Science, or related field; certifications like CompTIA Network+ or Cisco CCNAHigh school diploma or equivalent; certifications like CompTIA Network+ often preferred
Work EnvironmentOffice setting, monitoring networks, analyzing data, and troubleshooting issues24/7 NOC environment, hands-on troubleshooting, hardware and software maintenance
Employer & Industry UsageTelecom, ISPs, large enterprises managing network infrastructureTelecom providers, managed service providers, data centers

The Noc Operations Analyst focuses on analyzing network data, troubleshooting complex issues, and optimizing network performance, often requiring more analytical skills and certifications. In contrast, the NOC Technician handles hands-on network monitoring, hardware troubleshooting, and routine maintenance. Both roles are essential in network management but differ in responsibilities and skill emphasis.

Is a Noc Operations Analyst a good job?

A NOC Operations Analyst is a technical role responsible for monitoring and maintaining network infrastructure, often requiring knowledge of network tools and protocols. It can offer stable employment with opportunities for advancement and skill development in network management and cybersecurity. Job satisfaction depends on individual interests in technology and working in a fast-paced environment.

How much do NOC Operations Analysts make in the US?

NOC Operations Analysts in the US typically earn a median annual salary of around $70,000 to $85,000, depending on experience, location, and certifications. Entry-level roles may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in larger or tech-focused companies.

Is a NOC Operations Analyst entry level?

A NOC Operations Analyst position can be entry-level or require some experience, depending on the organization. Entry-level roles typically focus on monitoring network systems, troubleshooting issues, and using tools like ticketing systems, while higher-level roles may require certifications or prior experience in network operations.

What is a NOC Operations Analyst?

NOC Operations Analysts are IT professionals who monitor and maintain a company’s network, servers, and telecommunications infrastructure from a centralized Network Operations Center (NOC). They are responsible for detecting, diagnosing, and resolving network incidents to ensure optimal performance and minimal downtime. Their tasks often include real-time monitoring, troubleshooting issues, escalating problems when necessary, and providing detailed reports. NOC Operations Analysts play a key role in ensuring that critical systems remain available and secure around the clock.
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What job categories do people searching Noc Operations Analyst jobs in Washington look for? The top searched job categories for Noc Operations Analyst jobs in Washington are:
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Noc Operations Analyst jobs near you
Infographic showing various Noc Operations Analyst job openings in Washington as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.

NOC Technician Tier 2

Koniag, Inc.

Washington, DC • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Koniag Technology Solutions, Inc, a Koniag Government Services company, is seeking a NOC Technician Tier 2 to support KTS and our government customer in Washington, DC. This position requires the candidate to be able to obtain a Public Trust. The position is hybrid, requires 4 days onsite. This position is for a Future New Business Opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Technology Solutions Inc, a Koniag Government Services company, is seeking an experienced Network Operations Center (NOC) Tier 2 Technician to join our 7x24x365 NOC team supporting mission-critical infrastructure serving thousands of internal users and millions of external users. The ideal candidate will be a skilled technical professional with proven experience in network operations, incident resolution, and technical troubleshooting, capable of handling escalated issues and providing advanced support in a high-availability environment. This position offers the opportunity to work with cutting-edge technologies while supporting critical operations.
The NOC Tier 2 Technician will provide advanced technical support and troubleshooting for escalated network and system incidents, serving as a subject matter expert within the Network Operations Center. This role operates within a 7x24x365 NOC environment and is responsible for resolving complex technical issues while mentoring Tier 1 staff. Principal responsibilities will include but are not limited to:
  • Monitor and manage enterprise network infrastructure, servers, and applications using advanced monitoring and analysis tools
  • Receive escalated incidents from Tier 1 technicians and perform in-depth troubleshooting and root cause analysis
  • Diagnose and resolve complex network connectivity, performance, and configuration issues
  • Perform advanced analysis of network traffic, system logs, and performance metrics to identify and resolve issues
  • Execute configuration changes on network devices including routers, switches, firewalls, and load balancers
  • Coordinate incident response activities and manage communication during major incidents or outages
  • Collaborate with network engineers, system administrators, and vendors to resolve technical issues
  • Develop and maintain runbooks, standard operating procedures, and technical documentation
  • Provide technical guidance and mentorship to Tier 1 technicians
  • Participate in problem management activities to identify and eliminate recurring issues
  • Support planned maintenance windows by executing changes and monitoring systems during implementation
  • Conduct post-incident reviews and contribute to continuous improvement initiatives
  • Perform capacity planning analysis and provide recommendations for infrastructure improvements
  • Manage and prioritize multiple critical incidents simultaneously
  • Utilize remote access tools to troubleshoot and resolve issues on network devices and servers
  • Create and update network diagrams, documentation, and knowledge base articles
  • Participate in on-call rotation and respond to critical incidents outside normal business hours
  • Validate and test backup and disaster recovery procedures
  • Monitor and respond to security alerts and potential security incidents
  • Generate reports on system availability, incident trends, and performance metrics

Education and Experience:
Required:
  • Associate's degree in Computer Science, Information Technology, Network Engineering, or related field from an accredited college or university, OR equivalent combination of education and experience
  • 3-5 years of hands-on experience in network operations, NOC environment, or similar technical support role
  • Demonstrated experience troubleshooting complex network and system issues
  • Experience working in a 7x24x365 operations environment
  • Industry certifications such as CompTIA Network+, Cisco CCNA, or equivalent

Preferred:
  • Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field
  • 5+ years of NOC or network operations experience
  • Experience supporting large-scale enterprise environments with thousands of users
  • Advanced certifications such as Cisco CCNP, CompTIA Security+, or ITIL Practitioner

Required Skills and Competencies:
  • Advanced knowledge of TCP/IP networking, routing protocols (BGP, OSPF, EIGRP), and switching technologies
  • Strong experience with network monitoring and management platforms (SolarWinds, Nagios, PRTG, Splunk, or similar)
  • Proficiency in troubleshooting Cisco, Juniper, or other enterprise networking equipment
  • Solid understanding of network services including DNS, DHCP, NTP, SNMP, and VPN technologies
  • Experience with firewall technologies and security best practices
  • Ability to analyze packet captures using Wireshark or similar tools
  • Strong knowledge of Windows and Linux operating systems
  • Experience with ticketing systems and ITSM platforms (ServiceNow, Remedy, Jira)
  • Understanding of ITIL framework including incident, problem, and change management processes
  • Excellent analytical and troubleshooting skills with systematic problem-solving approach
  • Strong written and verbal communication skills for technical and non-technical audiences
  • Ability to create clear, concise technical documentation and incident reports
  • Experience working under pressure and managing multiple high-priority incidents simultaneously
  • Proven ability to work independently with minimal supervision
  • Strong time management and organizational skills
  • Flexibility to work rotating shifts including nights, weekends, and holidays as required
  • Ability to mentor and provide technical guidance to junior team members
  • Understanding of network security concepts, including IDS/IPS, ACLs, and security monitoring
  • Experience with remote access and management tools
  • Knowledge of SLA requirements and escalation procedures

Security Requirement:
  • Ability to obtain Public Trust or higher security clearance

Desired Skills and Competencies:
  • Experience working in a federal government IT environment
  • Bachelor's degree in a technical field
  • Advanced certifications (Cisco CCNP, JNCIA, CompTIA Security+, CISSP, ITIL Expert)
  • Experience with cloud networking and infrastructure (AWS, Azure, Google Cloud Platform)
  • Knowledge of SD-WAN technologies and implementation
  • Scripting and automation skills (Python, PowerShell, Bash, Ansible)
  • Experience with application performance monitoring (APM) tools
  • Familiarity with load balancing technologies (F5, Citrix NetScaler, HAProxy)
  • Understanding of VoIP and unified communications infrastructure
  • Experience with NetFlow/sFlow analysis and traffic engineering
  • Knowledge of CDN (Content Delivery Network) technologies and configuration
  • Experience with virtualization platforms (VMware, Hyper-V)
  • Understanding of database concepts and ability to run basic SQL queries
  • Familiarity with containerization technologies (Docker, Kubernetes)
  • Experience with configuration management tools (Ansible, Puppet, Chef)
  • Knowledge of IPv6 implementation and dual-stack environments
  • Experience with wireless networking technologies and troubleshooting
  • Understanding of storage technologies (SAN, NAS, iSCSI)
  • Familiarity with network compliance frameworks (NIST, ISO 27001, FedRAMP, PCI-DSS)
  • Experience supporting high-availability architectures and disaster recovery implementations
  • Vendor-specific certifications (Palo Alto PCNSA, Fortinet NSE, F5 Certified Administrator)
  • Project management or technical leadership experience

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Koniag logo

About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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