Communication • Acts as the primary network contact for Commonwealth employees and business ... administrator, help desk, and/or call center experience.
Communication • Acts as the primary network contact for Commonwealth employees and business ... administrator, help desk, and/or call center experience.
The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by ... Preferred 2+ years previous systems administrator, help desk, and/or call center experience. Skills ...
New
Quick apply
The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by ... Preferred 2+ years previous systems administrator, help desk, and/or call center experience. Skills ...
New
NOC Communications Specialist - 3rd Shift
Harrisburg, PA · On-site
$15 - $20/hr
The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by ... administrator, help desk, and/or call center experience. Skills Troubleshooting, incident ...
New
NOC Communications Specialist - 3rd Shift
Harrisburg, PA · On-site
$15 - $20/hr
The NOC Communications Specialist provides after-hour and weekend hours Level 1 Support by ... administrator, help desk, and/or call center experience. Skills Troubleshooting, incident ...
New
NOC Network Administrator
Jackson, MS · On-site
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services ... Good analytical, problem‑solving, and communication skills, with the ability to work effectively ...
New
NOC Network Administrator
Jackson, MS · On-site
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services ... Good analytical, problem‑solving, and communication skills, with the ability to work effectively ...
New
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services ... Good analytical, problem-solving, and communication skills, with the ability to work effectively ...
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services ... Good analytical, problem-solving, and communication skills, with the ability to work effectively ...
NOC Network Administrator
Juneau, AK · On-site
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services ... Good analytical, problem‑solving, and communication skills, with the ability to work effectively ...
New
NOC Network Administrator
Juneau, AK · On-site
The NOC Network Administrator, Junior supports day-to-day operation of systems and core services ... Good analytical, problem‑solving, and communication skills, with the ability to work effectively ...
New
Network Operations Center (NOC) Administrator
Baton Rouge, LA · On-site
$19.50 - $20.50/hr
Strong written and verbal communication skills are important to communicate with local Lamar ... A day in the life: The NOC Administrator identifies digital display malfunctions, opening ...
New
Network Operations Center (NOC) Administrator
Baton Rouge, LA · On-site
$19.50 - $20.50/hr
Strong written and verbal communication skills are important to communicate with local Lamar ... A day in the life: The NOC Administrator identifies digital display malfunctions, opening ...
New
NOC Analyst
San Antonio, TX · On-site
Administer user system access and permissions; respond to password reset and account unlock ... Excellent written and verbal communication skills. * Strong problem-solving skills and ability to ...
Quick apply
NOC Analyst
San Antonio, TX · On-site
Administer user system access and permissions; respond to password reset and account unlock ... Excellent written and verbal communication skills. * Strong problem-solving skills and ability to ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · On-site
$33 - $40/hr
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · On-site
$33 - $40/hr
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
OPS/NOC-Incident Analyst
Macon, GA · On-site
... admins. We are looking for an incident analyst who can monitor, test, and perform basic ... Manage outage communications between our ITS and vendors/customers. Maintain client security levels ...
OPS/NOC-Incident Analyst
Macon, GA · On-site
... admins. We are looking for an incident analyst who can monitor, test, and perform basic ... Manage outage communications between our ITS and vendors/customers. Maintain client security levels ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
... admins. We are looking for an incident analyst who can monitor, test, and perform basic ... Manage outage communications between our ITS and vendors/customers. Maintain client security levels ...
New
Quick apply
... admins. We are looking for an incident analyst who can monitor, test, and perform basic ... Manage outage communications between our ITS and vendors/customers. Maintain client security levels ...
New
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Technician Tier 2
Washington, DC · Hybrid
Collaborate with network engineers, system administrators, and vendors to resolve technical issues ... Strong written and verbal communication skills for technical and non-technical audiences * Ability ...
NOC Network Analyst (Government)
Mesa, AZ · On-site
$65K - $72K/yr
Manage and administer Windows and Linus servers. * Manage and administer a range of network ... Strong written and verbal communication skills * Establish plans and goals for self that meet the ...
NOC Network Analyst (Government)
Mesa, AZ · On-site
$65K - $72K/yr
Manage and administer Windows and Linus servers. * Manage and administer a range of network ... Strong written and verbal communication skills * Establish plans and goals for self that meet the ...
NOC Network Analyst (Government)
Mesa, AZ · On-site
$65K - $72K/yr
Manage and administer Windows and Linus servers. * Manage and administer a range of network ... Strong written and verbal communication skills * Establish plans and goals for self that meet the ...
NOC Network Analyst (Government)
Mesa, AZ · On-site
$65K - $72K/yr
Manage and administer Windows and Linus servers. * Manage and administer a range of network ... Strong written and verbal communication skills * Establish plans and goals for self that meet the ...
NOC Analyst
Scottsdale, AZ · On-site
Determine when an issue requires escalation to an on-call Systems Administrator, Network Engineer ... Communicate clearly with clients, vendors, teammates, and on-call resources. * Maintain ownership ...
NOC Analyst
Scottsdale, AZ · On-site
Determine when an issue requires escalation to an on-call Systems Administrator, Network Engineer ... Communicate clearly with clients, vendors, teammates, and on-call resources. * Maintain ownership ...
... admins. We are looking for an incident analyst who can monitor, test, and perform basic ... Manage outage communications between our ITS and vendors/customers. Maintain client security levels ...
... admins. We are looking for an incident analyst who can monitor, test, and perform basic ... Manage outage communications between our ITS and vendors/customers. Maintain client security levels ...
Administer the technology deployment plan to support the rollout of new solutions, enhancements, or ... Excellent communication skills and ability to work collaboratively with remote and on-site teams.
Quick apply
Administer the technology deployment plan to support the rollout of new solutions, enhancements, or ... Excellent communication skills and ability to work collaboratively with remote and on-site teams.
Noc Communications Administrator information
See salary details
$39K - $46.7K
5% of jobs
$54.2K is the 25th percentile. Wages below this are outliers.
$46.7K - $54.4K
20% of jobs
$54.4K - $62K
14% of jobs
The median wage is $68.4K / yr.
$62K - $69.7K
13% of jobs
$69.7K - $77.4K
7% of jobs
$77.4K - $85.1K
15% of jobs
$85.5K is the 75th percentile. Wages above this are outliers.
$85.1K - $92.8K
10% of jobs
$92.8K - $100.5K
4% of jobs
$100.5K - $108.1K
2% of jobs
$108.1K - $115.8K
2% of jobs
$115.8K - $123.5K
7% of jobs
$39K
$75.5K
$123.5K
How much do noc communications administrator jobs pay per year?
As of Sep 12, 2026, the average yearly pay for noc communications administrator in the United States is $75,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $88,500.00 per year, depending on experience, location, and employer.
What is a NOC Communications Administrator?
NOC Communications Administrators are IT professionals responsible for managing and maintaining the communication systems and network operations within a Network Operations Center (NOC). Their duties include monitoring network performance, troubleshooting connectivity issues, configuring communication hardware and software, and ensuring high availability of network services. They play a key role in minimizing network downtime, coordinating with other IT teams, and maintaining documentation for network infrastructure. This position often requires strong technical skills, attention to detail, and the ability to handle emergencies efficiently.
What are the key skills and qualifications needed to thrive as a NOC Communications Administrator?
To thrive as a NOC Communications Administrator, you need a solid understanding of networking principles, troubleshooting, and experience with communication protocols, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and incident management platforms is crucial. Strong analytical thinking, attention to detail, and effective communication are standout soft skills in this role. These abilities ensure rapid issue resolution, minimized downtime, and efficient network operations in a high-stakes environment.
What are some common challenges faced by a NOC Communications Administrator, and how can they be effectively managed?
NOC Communications Administrators often face the challenge of managing high-pressure situations, such as network outages or critical system alerts, where quick and accurate communication is essential. Balancing multiple incident reports and ensuring real-time updates to technical teams can be demanding. Effective management involves staying organized, using standardized communication protocols, and leveraging automated ticketing tools to prioritize issues. Building strong relationships with both technical staff and service providers also helps streamline incident resolution and keeps everyone informed.
What are popular job titles related to Noc Communications Administrator jobs?
For Noc Communications Administrator jobs, the most frequently searched job titles are:
NOC Communications Specialist
Harrison, PA • On-site
Spruce Infotech
• IT Services • 1 - 10 employees1 - 10 employees
Contractor
Re-posted 11 days ago
Job description
End-user Support
• Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors.
• Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues.
• Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed.
• Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed.
• Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed.
• Promptly and properly escalate high priority issues.
Monitoring & Maintenance
• Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware.
• Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions.
• Responds to outages and system failures using established escalation processes.
• Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents.
• Escalate after hours incidents to staff for resolution.
• Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service.
• Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions.
• Actively monitors the Service Now ticket queue.
• Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed.
• Proactively identifies and resolves problems.
Communication
• Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours.
• Perform Enterprise Incident communications using defined process and approved template.
• Monitors the network hotline during coverage hours.
• Issues network status updates using established procedures.
• Follows quality standards and displays strong customer service skills.
Routine Tasks
• Assists the network engineers and technicians with outstanding tasks.
• Updates network operation and knowledgebase documentation.
• Participates in disaster recovery.
• Completes assigned tasks.
Required Skills:
• Possesses excellent communication skills; both written and spoken.
• Ability to be clearly understood and has excellent phone etiquette.
• Ability to support end-users with varying IT skillsets.
• Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures.
• Ability to adapt to change.
• Detail oriented and resourceful.
• Excellent organizational skills.
• Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution.
• Experience with incident management, call tracking, and ticketing software.
• Preferred 2+ years previous systems administrator, help desk, and/or call center experience.
• Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors.
• Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues.
• Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed.
• Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed.
• Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed.
• Promptly and properly escalate high priority issues.
Monitoring & Maintenance
• Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware.
• Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions.
• Responds to outages and system failures using established escalation processes.
• Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents.
• Escalate after hours incidents to staff for resolution.
• Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service.
• Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions.
• Actively monitors the Service Now ticket queue.
• Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed.
• Proactively identifies and resolves problems.
Communication
• Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours.
• Perform Enterprise Incident communications using defined process and approved template.
• Monitors the network hotline during coverage hours.
• Issues network status updates using established procedures.
• Follows quality standards and displays strong customer service skills.
Routine Tasks
• Assists the network engineers and technicians with outstanding tasks.
• Updates network operation and knowledgebase documentation.
• Participates in disaster recovery.
• Completes assigned tasks.
Required Skills:
• Possesses excellent communication skills; both written and spoken.
• Ability to be clearly understood and has excellent phone etiquette.
• Ability to support end-users with varying IT skillsets.
• Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures.
• Ability to adapt to change.
• Detail oriented and resourceful.
• Excellent organizational skills.
• Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution.
• Experience with incident management, call tracking, and ticketing software.
• Preferred 2+ years previous systems administrator, help desk, and/or call center experience.
About Spruce Infotech
Sourced by ZipRecruiter
Industry
It services
Company size
1 - 10 Employees
Headquarters location
Exton, PA, US
Year founded
2011