Manchester, NH · On-site
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...
New
Quick apply
Manchester, NH · On-site
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...
New
The NOC Technical Manager is responsible for ensuring the effective monitoring, management, troubleshooting, and escalation of network and infrastructure events while maintaining high standards for ...
The NOC Technical Manager is responsible for ensuring the effective monitoring, management, troubleshooting, and escalation of network and infrastructure events while maintaining high standards for ...
Victor, NY · On-site
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...
New
Quick apply
Victor, NY · On-site
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...
New
Ashburn, VA · On-site
Your role at a glanceThe NOC Supervisor I will be a key member of the NTT GDC Americas, Inc. DC Operations team. This position will work with all internal business units and practice groups to ...
Ashburn, VA · On-site
Your role at a glanceThe NOC Supervisor I will be a key member of the NTT GDC Americas, Inc. DC Operations team. This position will work with all internal business units and practice groups to ...
Springfield, VA · On-site
$130K - $180K/yr
As a member of the NOC Development team, you will play a vital role in managing, configuring, and maintaining network monitoring tools to deliver NOC services in Lorton, VA. Responsibilities: • ...
Springfield, VA · On-site
$130K - $180K/yr
As a member of the NOC Development team, you will play a vital role in managing, configuring, and maintaining network monitoring tools to deliver NOC services in Lorton, VA. Responsibilities: • ...
San Antonio, TX · On-site
Provide Tier 1 and Tier 2 support; coordinate with NOC and FSR teams to resolve and document incidents. * Receive customer calls and emails, open and log trouble tickets, and lead Tier I & 2 ...
Quick apply
San Antonio, TX · On-site
Provide Tier 1 and Tier 2 support; coordinate with NOC and FSR teams to resolve and document incidents. * Receive customer calls and emails, open and log trouble tickets, and lead Tier I & 2 ...
Northwood, OH · On-site
Description NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video ...
Northwood, OH · On-site
Description NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video ...
Northwood, OH · On-site
NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video networks and ...
Northwood, OH · On-site
NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video networks and ...
Travelers Rest, SC · On-site
The NOC Analyst III is responsible for monitoring, managing, and maintaining clients' network and IT infrastructure to ensure optimal performance and availability, providing higher-tier support and ...
Travelers Rest, SC · On-site
The NOC Analyst III is responsible for monitoring, managing, and maintaining clients' network and IT infrastructure to ensure optimal performance and availability, providing higher-tier support and ...
Bethlehem, PA · On-site
The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...
Bethlehem, PA · On-site
The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...
Latham, NY · On-site
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...
New
Quick apply
Latham, NY · On-site
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...
New
The NOC Technical Manager is responsible for ensuring the effective monitoring, management, troubleshooting, and escalation of network and infrastructure events while maintaining high standards for ...
The NOC Technical Manager is responsible for ensuring the effective monitoring, management, troubleshooting, and escalation of network and infrastructure events while maintaining high standards for ...
Champaign, IL · On-site
$18 - $24/hr
NOC Technician I At Pavlov Media, we're on a mission to create something extraordinary. We're passionate about delivering a far superior internet experience to the communities we serve, powered by ...
Champaign, IL · On-site
$18 - $24/hr
NOC Technician I At Pavlov Media, we're on a mission to create something extraordinary. We're passionate about delivering a far superior internet experience to the communities we serve, powered by ...
Bethlehem, PA · On-site
The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...
Bethlehem, PA · On-site
The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...
Colorado Springs, CO · On-site
$85K - $95K/yr
As a NOC Specialist, you will be the first line of defense for network-related issues, directly contributing to the efficiency, stability, and security of mission-critical systems supporting the ...
Colorado Springs, CO · On-site
$85K - $95K/yr
As a NOC Specialist, you will be the first line of defense for network-related issues, directly contributing to the efficiency, stability, and security of mission-critical systems supporting the ...
Hardware Technician I / NOC Analyst Location: Bartlesville, OK Description NOC Analyst providing network and infrastructure monitoring, incident response, and escalation support to help maintain ...
New
Hardware Technician I / NOC Analyst Location: Bartlesville, OK Description NOC Analyst providing network and infrastructure monitoring, incident response, and escalation support to help maintain ...
New
Greenville, SC · On-site
$25 - $30/hr
The NOC Tech II will play a crucial role in supporting the deployment and maintenance of Distributed Antenna Systems (DAS) and 5G networks. Reporting to the NOC Manager, this technician will be ...
Greenville, SC · On-site
$25 - $30/hr
The NOC Tech II will play a crucial role in supporting the deployment and maintenance of Distributed Antenna Systems (DAS) and 5G networks. Reporting to the NOC Manager, this technician will be ...
Ashburn, GA · On-site
Your role at a glance The NOC Supervisor I will be a key member of the NTT GDC Americas, Inc. DC Operations team. This position will work with all internal business units and practice groups to ...
Ashburn, GA · On-site
Your role at a glance The NOC Supervisor I will be a key member of the NTT GDC Americas, Inc. DC Operations team. This position will work with all internal business units and practice groups to ...
Houston, TX · On-site
NOC Technician (2 Openings) - Houston, TX (Hybrid) | Full-Time Join a growing telecom company based in Houston that delivers advanced voice, data, and network infrastructure solutions across ...
Houston, TX · On-site
NOC Technician (2 Openings) - Houston, TX (Hybrid) | Full-Time Join a growing telecom company based in Houston that delivers advanced voice, data, and network infrastructure solutions across ...
The NOC Engineer is responsible for multi-level support that includes diagnosing, troubleshooting and resolving Server and Network issues in a fast paced-dynamic environment * The NOC Engineer ...
The NOC Engineer is responsible for multi-level support that includes diagnosing, troubleshooting and resolving Server and Network issues in a fast paced-dynamic environment * The NOC Engineer ...
$18.5K - $28.8K
21% of jobs
$31.8K is the 25th percentile. Wages below this are outliers.
$28.8K - $39K
13% of jobs
The median wage is $47.6K / yr.
$39K - $49.3K
19% of jobs
$49.3K - $59.6K
0% of jobs
$59.6K - $69.9K
1% of jobs
$69.9K - $80.1K
3% of jobs
$80.1K - $90.4K
10% of jobs
$90.4K - $100.7K
1% of jobs
$105.1K is the 75th percentile. Wages above this are outliers.
$100.7K - $111K
16% of jobs
$111K - $121.2K
10% of jobs
$121.2K - $131.5K
6% of jobs
$18.5K
$70.6K
$131.5K
For Noc 65310 jobs, the most frequently searched job titles are:
Manchester, NH • On-site
Full-time
Posted 2 days ago
New
8.9
Based on 5 frontline employees who took The Breakroom Quiz
The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage level, makes repairs or refers to the next level of technical hierarchy (NOC Tech II) and gets the system back up as quickly as possible. This can require the technician to work at all hours of the day - depending on when the network disruption occurs. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
· Provide 24-hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software.
· Review and general clean-up of Ticket queue.
· Ensure timely resolution to trouble tickets.
· Ensure timely follow up with customers via e-mails or phone calls.
· Troubleshooting Network issues
· Carrier route testing
· Responsible for basic troubleshooting network routers and switches to isolate the trouble and take appropriate action to resolve.
REQUIRED SKILLS
· Associate Degree or Technical school is highly recommended with a strong knowledge of computer functionality.
· Word, Microsoft Excel, Microsoft Outlook.
· Cisco certifications and VoIP fundamentals a plus.
· One or more years of Network Operations experience or equivalent
· Must possess strong interpersonal skills and with ability to interact with all levels of employees in a professional manner.
· As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be always congenial with other employees and customers.
· The NOC is a fast-paced environment, critical thinking is essential. Ideas will be extrapolated from one situation to another.
· Strict adherence to company policies, confidentiality, and mature judgment must be always demonstrated.
· Assigned duties should be performed in a timely and accurate manner.
· As this individual often represents the internal and external customers and colleagues – professionalism is a must.
· Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must deliver objectives both individually and by interaction with others, therefore must demonstrate an understanding of organizational functions and departments.
REQUIRED SKILLSET
Basic familiarity with the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:
About FirstLight:
FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.
FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.
Sourced by ZipRecruiter
Telecommunications
501 - 1,000 Employees
Albany, NY, US
1999
