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Noc 33102 Jobs (NOW HIRING)

The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...

The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...

NOC Lead

$111K/yr

Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a NOC Team Lead to join us. The Operations Team Lead leads a team of technicians to ensure maximum network uptime, rapid incident ...

New

Provide Tier 1 and Tier 2 support; coordinate with NOC and FSR teams to resolve and document incidents. * Receive customer calls and emails, open and log trouble tickets, and lead Tier I & 2 ...

The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...

Job Type Full-time Description NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the ...

NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video networks and ...

Description NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video ...

Description NOC Analyst I Job Code 38 FLSA Status Nonexempt BCI Company Position Summary The NOC Analyst I is responsible to ensure the successful and reliable operation of the Data, Voice, Video ...

NOC Technician 1

Champaign, IL · On-site

$18 - $24/hr

NOC Technician I At Pavlov Media, we're on a mission to create something extraordinary. We're passionate about delivering a far superior internet experience to the communities we serve, powered by ...

The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...

Your role at a glance The NOC Supervisor I will be a key member of the NTT GDC Americas, Inc. DC Operations team. This position will work with all internal business units and practice groups to ...

The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage ...

The NOC Technician is accountable for entry level fault and performance management duties, including 1st level technical support and triage activities associated with all voice, data and video ...

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Noc 33102 information

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$18.5K

$70.6K

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How much do noc 33102 jobs pay per year?

As of Sep 14, 2026, the average yearly pay for noc 33102 in the United States is $70,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,500.00 and $107,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Noc 33102 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $70,558 per year, or $33.9 per hour.

NOC Technician

Manchester, NH • On-site

FirstLight
Telecommunications • 501 - 1,000 employees

Full-time

Posted 5 days ago


FirstLight Fiber rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage level, makes repairs or refers to the next level of technical hierarchy (NOC Tech II) and gets the system back up as quickly as possible. This can require the technician to work at all hours of the day - depending on when the network disruption occurs. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.

The shift for this position is Sunday-Thursday, 10am-7-pm.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

· Provide 24-hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software.

· Review and general clean-up of Ticket queue.

· Ensure timely resolution to trouble tickets.

· Ensure timely follow up with customers via e-mails or phone calls.

· Troubleshooting Network issues

· Carrier route testing

· Responsible for basic troubleshooting network routers and switches to isolate the trouble and take appropriate action to resolve.


REQUIRED SKILLS

· Associate Degree or Technical school is highly recommended with a strong knowledge of computer functionality.

· Word, Microsoft Excel, Microsoft Outlook.

· Cisco certifications and VoIP fundamentals a plus.

· One or more years of Network Operations experience or equivalent

· Must possess strong interpersonal skills and with ability to interact with all levels of employees in a professional manner.

· As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be always congenial with other employees and customers.

· The NOC is a fast-paced environment, critical thinking is essential. Ideas will be extrapolated from one situation to another.

· Strict adherence to company policies, confidentiality, and mature judgment must be always demonstrated.

· Assigned duties should be performed in a timely and accurate manner.

· As this individual often represents the internal and external customers and colleagues – professionalism is a must.

· Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must deliver objectives both individually and by interaction with others, therefore must demonstrate an understanding of organizational functions and departments.


REQUIRED SKILLSET

Basic familiarity with the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:

  • Ciena 6500/One Control
  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie
  • Huawei SONET
  • Adva
  • Calix / CMS
  • Cisco (CCNA / CCDA Level)
  • Cisco SONET (ONS 15454) /CTC
  • Class V Voice (Genband DMS/C15), Meta
  • Ciena 6500/One Control
  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.


Sunday-Thursday, 10am-7-pm

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