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No Experience Phone Counselor Jobs in Cincinnati, OH

Riverhills Neuroscience

Medical Phone Operator

Norwood, OH · On-site

$15 - $18.75/hr

Monday-Friday, No Weekends and No Holidays, No Nights Location: Norwood, OH; Hybrid option after ... Competitive pay based on experience * 401k with Profit Sharing and 4% Company Match * Comprehensive ...

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No Experience Phone Counselor information

See Cincinnati, OH salary details

$12

$22

$32

How much do no experience phone counselor jobs pay per hour?

As of May 27, 2026, the average hourly pay for no experience phone counselor in Cincinnati, OH is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a No Experience Phone Counselor, and why are they important?

To thrive as a No Experience Phone Counselor, you need strong listening skills, emotional intelligence, and a high school diploma or equivalent, though formal counseling credentials may not be required. Familiarity with call center software and basic data entry systems is helpful, and some employers may provide on-the-job training or require completion of brief counseling courses. Compassion, patience, and the ability to communicate calmly under pressure are standout soft skills for this role. These qualities enable counselors to support callers effectively, manage sensitive conversations, and ensure clients feel heard and guided toward appropriate resources.

What kind of training and support is typically provided to new phone counselors with no prior experience?

Most organizations hiring phone counselors with no previous experience offer comprehensive onboarding and training programs. These may include workshops on active listening, confidentiality, crisis intervention techniques, and using call management systems. New counselors often participate in role-playing scenarios and receive ongoing supervision and mentorship from experienced staff to help them build confidence and handle challenging calls. Team meetings and debriefing sessions are common, providing a supportive environment for learning and growth.

What is a No Experience Phone Counselor?

A No Experience Phone Counselor is someone who provides support, guidance, or assistance to individuals over the phone without needing prior experience in counseling or a related field. These positions typically offer on-the-job training and may involve helping callers with emotional concerns, providing information, or connecting them to resources. Employers often look for good communication skills, empathy, and the ability to remain calm under pressure. It's a great entry-level role for those interested in counseling, mental health, or customer support.

What is the difference between No Experience Phone Counselor vs No Experience Crisis Hotline Worker?

AspectNo Experience Phone CounselorNo Experience Crisis Hotline Worker
Required CredentialsTypically none; on-the-job training providedOften similar; may include basic training or certifications
Work EnvironmentCall centers, mental health organizations, helplinesHotline centers, mental health support services
Employer & Industry UsageHealthcare, mental health, nonprofit sectorsNonprofit, mental health, crisis intervention services
Search & Comparison IntentUnderstanding entry-level counseling roles without experienceComparing roles in crisis intervention for beginners

Both roles are entry-level positions in mental health support, often requiring minimal or no prior experience. They typically involve providing emotional support over the phone in similar environments like helplines or crisis centers. The main difference lies in the specific job titles used by employers, but both serve as accessible entry points into mental health and crisis intervention careers.

What are popular job titles related to No Experience Phone Counselor jobs in Cincinnati, OH? For No Experience Phone Counselor jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching No Experience Phone Counselor jobs in Cincinnati, OH look for? The top searched job categories for No Experience Phone Counselor jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for No Experience Phone Counselor jobs? Cities near Cincinnati, OH with the most No Experience Phone Counselor job openings:
No Experience Phone Counselor jobs near you
Infographic showing various No Experience Phone Counselor job openings in Cincinnati, OH as of May 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 83% Physical, and 17% Remote job distribution, with an average salary of $46,833 per year, or $22.5 per hour.

Remote Insurance Sales Agent No Experience Needed

MINK Life & Legacy Agency

Cincinnati, OH • Remote

$150K - $200K/yr

Full-time, Part-time

Posted 18 days ago

Job description

Mink Life & Legacy is seeking motivated, coachable individuals who want more time and more control. If you're tired of long commutes or missing moments with family, this work-from-home opportunity offers a real path to a meaningful career with free, proven training and full support.

What You Can Expect

Independent broker model not captive, full carrier access

Free, structured training (no experience needed)

Innovative lead program (mortgage protection, final expense, annuities)

Cutting-edge CRM with automated lead upload

Multiple income streams: direct commissions, renewals, and agency overrides

Compensation- 100% Commission Only

Part-time: $50,000$75,000+

Full-time: $80,000$150,000+

Income depends on your performance and activity level.

We're Looking For

Self-driven, disciplined, and coachable individuals

Those seeking flexible, remote work

People who want growth, leadership, and long-term income potential

Requirements

Must be eligible to work in the U.S.

Must obtain a life insurance license (we guide you)

Reliable phone, computer, and internet

Apply today and join an independent agency committed to your growth and success.