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No Experience Live Chat Typing Jobs (NOW HIRING)

Benepass

Customer Experience Associate

Chandler, AZ · On-site

$16.25 - $21.75/hr

Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first ... Confidently manage multiple live chat conversations simultaneously while maintaining accuracy ...

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No Experience Live Chat Typing information

What is the difference between No Experience Live Chat Typing vs Customer Service Representative?

AspectNo Experience Live Chat TypingCustomer Service Representative
Required CredentialsNo experience needed, basic computer skillsHigh school diploma, sometimes additional training
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentEntry-level, no experience, online chat jobsCustomer service roles, support jobs

While both roles involve assisting customers, No Experience Live Chat Typing focuses on online chat support with minimal experience required, often remote. Customer Service Representatives may handle calls and in-person interactions, sometimes requiring more training. Both are vital in customer support but differ mainly in work environment and interaction type.

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No Experience Live Chat Typing jobs near you

Business Development Coordinator / Internet Sales Agent

Gerald Jones Honda

Augusta, GA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description

Business Development Coordinator / Internet Sales Agent

Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful, multi-brand group that has been locally operated since 1974. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

  • Medical & Dental Plans

  • Prescription Drug Program

  • 401k Plan

  • Paid Vacation

  • Paid Time Off

  • Paid Sick Days

  • Paid Holidays

  • Employee Purchase Programs

  • Paid Training & Professional Development

  • Employee Discounts

  • Employee Referral Program

Responsibilities

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily

Minimum requirements:
  • Have a positive, growth-oriented attitude.
  • Be coachable and willing to role-play daily.
  • Bring energy to every customer interaction.
  • Believe every customer deserves a remarkable experience.
  • Continue follow-up until the customer buys, opts out, or becomes unreachable.
  • Build rapport.
  • Discover customer needs.
  • Overcome initial objections.
  • Secure a firm appointment.
  • Create excitement about visiting the dealership.
  • Calls logged in CRM
  • Texts recorded in CRM
  • Emails tracked in CRM
  • Notes entered in CRM
  • Next follow-up scheduled before ending the current activity
  • Smile while speaking.
  • Listen more than they talk.
  • Match the customer's pace.
  • Speak with confidence and enthusiasm.
  • Phone experience
  • Social Media posting experience
  • BDC experience preferred
Skill
Expected Level
Phone communication
Excellent
Active listening
Excellent
Typing/CRM
Fast and accurate
Time management
Excellent
Objection handling
Strong
Organization
Excellent
Professional writing
Strong
Follow-up discipline
Exceptional

Qualifications

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen

Apply