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No Experience Desktop Support Jobs in Decatur, AL

Momentum

Junior IT Specialist

Huntsville, AL · On-site

$45K - $49K/yr

Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support. Typical duties include ...

Acara Solutions

Sr. Engineer

Courtland, AL · On-site

$26/hr

Demonstrates professional desktop support history with a variety of platforms/systems/applications ... Prior experience with MacOS, Cisco Voice, Apple IOS. Additional Information: * Upon offer of ...

Worldwide TechServices

Dynamic Server Support

Madison, AL · On-site

$18/hr

Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops ... Previous customer service experience is a plus Certifications and/or Qualifications: * Maintain all ...

Artech Information System LLC

Deskside Support

Decatur, AL · On-site

$19 - $24.25/hr

Looking for a experienced client facing deskside support resource that perform refresh incident. Qualifications share your resume asap Additional Information For more information, Please contact ...

Culver's

Team Member

Huntsville, AL · On-site

$12 - $16/hr

World-class training, so no experience is needed! * A safe, respectful work environment * National ... Support great dining and meal experiences for guests Qualifications: * A genuine smile! * Good ...

TEKsystems

ISP Support Technician

Huntsville, AL

$15 - $15.50/hr

... Skills Support, Desktop, Troubleshooting, Customer service, Windows Additional Skills ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...

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No Experience Desktop Support information

See Decatur, AL salary details

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How much do no experience desktop support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for no experience desktop support in Decatur, AL is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the No Experience Desktop Support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What is a No Experience Desktop Support job?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the typical daily responsibilities for someone in a No Experience Desktop Support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.

What are the most commonly searched types of Desktop Support jobs in Decatur, AL? The most popular types of Desktop Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for No Experience Desktop Support jobs? Cities near Decatur, AL with the most No Experience Desktop Support job openings:
No Experience Desktop Support jobs near you
Infographic showing various No Experience Desktop Support job openings in Decatur, AL as of May 2026, with employment types broken down into 79% Full Time, 15% Part Time, 2% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $44,778 per year, or $21.5 per hour.
Junior IT Specialist

Junior IT Specialist

Momentum

Huntsville, AL • On-site

$45K - $49K/yr

Full-time

Posted 13 days ago

Job description

Welcome to the MOMENTUM Family!
MOMENTUM is not just our company name; it is the highest value we deliver to our customers. We are a rapidly growing technology solutions company providing innovative technology, engineering, and intelligence solutions across the DoD sector. The efforts of our high-capacity team ultimately strengthen our Nation and the warfighter.
Our team is dispersed throughout the US, which means we value the diversity and unique collaboration fostered throughout our team. We work incredibly hard for our customers and believe deeply in our core values. We're a high-energy, high-growth team and we love to win.
Junior IT Help Desk
The Junior IT Help Desk performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others. Work is monitored and reviewed upon completion for accuracy and compliance with standards by government and contractor leads or more experienced IT personnel as needed. Performs technical work at a professional level using standard techniques, concepts, and procedures. Expected to show initiative and judgment while performing assigned tasks. Must possess excellent customer service skills, follow directions, and be self-motivated to complete assignments, research solutions, and gain experience in IT desktop support.
Typical duties include installing, maintaining, and administering desktop computer systems and associated peripherals including printers, monitors, switch-boxes, business application software, and various operating systems.
In this role, you will:
  • Install desktops, portable computers, peripherals, and software products for networked, classified and unclassified, and standalone environments.
  • Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures.
  • Provide users with information, guidance, and instruction on the use of desktop and portable computer hardware and software.
  • Analyze and assess customer service requests and provide prompt technical solutions.
  • Conduct IT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products.
  • Prepare progress/status reports and submit them to team leads as required.
  • Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner.
  • Identify and document areas for process improvements.
  • Contact and effectively communicate with users by telephone, electronic communications, or in person.
  • Prepare equipment for reuse or surplus of property actions.
  • Provide technical support for customers assigned to remote locations as required.
  • Perform software and hardware upgrades and installations involving multiple computers, printers, multi-printers, and peripherals.
  • Coordinate the disassembly and reinstallation of IT equipment in support of office relocations and new buildings/locations.
  • Ability to lift up to 50 LBS, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment.

If you're right for this role, you have:
Required:
  • High school diploma.
  • Minimum one-year experience working with IT equipment.
  • TS clearance is required.

Preferred:
  • IT Certifications applicable to desktop and mobile computer support
  • Experience providing excellent customer service

To learn more about us, check out our website at www.gomomentum.tech!
Momentum is an EEO/M/F/Veteran/Disabled Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Accommodations:
Consistent with the Americans with Disabilities Act (ADA) and Alabama civil rights law, Momentum's policy is to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please include a request when applying.

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