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No Experience Call Center Representative Jobs in Raleigh, NC

Avcend

Call Center Representative

Cary, NC · On-site

$20.40/hr

Job Title: Call Center Representative Client: McKesson Pay Rate: $20.40/hour on W2 Duration: 3 ... Minimum 1 year of recent call center experience * Excellent verbal and written communication skills

Avcend

Call Center representative

Cary, NC · On-site

$20/hr

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls ... Minimum 1 year of recent call center experience * Excellent verbal and written communication skills

MDS Communications

Call Center Representative

Cary, NC · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Successful applicants will bring: 1 year or more of successful outbound telemarketing experience or ...

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How much do no experience call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for no experience call center representative in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

How do you get a no experience call center representative job?

To get a no experience call center representative job, applicants should focus on developing strong communication skills, a positive attitude, and basic computer proficiency. Entry-level positions often require a high school diploma or equivalent and may include on-the-job training, making prior experience unnecessary.

What kind of training and support can I expect as a no experience call center representative?

As a No Experience Call Center Representative, you will typically receive comprehensive onboarding and training designed to familiarize you with company systems, customer service protocols, and common call scenarios. Training often includes shadowing experienced agents, practicing call scripts, and learning how to use call center software. Supervisors and team leads are usually available to answer questions and provide ongoing support as you gain confidence. Many companies also offer regular coaching sessions and performance feedback to help you succeed and grow in your role.

What is a no experience call center representative?

No Experience Call Center Representatives are entry-level employees who handle customer inquiries, complaints, and support requests over the phone, even if they don't have previous experience in a call center environment. These roles usually provide on-the-job training to help new hires learn how to use call center software, communicate effectively, and resolve common customer issues. Employers often look for candidates with good communication skills, patience, and a willingness to learn. This position can be a great starting point for a career in customer service or other related fields.

What are the key skills and qualifications needed to thrive as a no experience call center representative?

To thrive as a No Experience Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, with at least a high school diploma or equivalent. Basic familiarity with customer relationship management (CRM) software and phone systems is typically required, though training is often provided on the job. Patience, resilience, and a positive attitude help you stand out in handling diverse customer interactions. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a fast-paced environment.

What are the most commonly searched types of Call Center Representative jobs in Raleigh, NC?

The most popular types of Call Center Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for No Experience Call Center Representative jobs?

Cities near Raleigh, NC with the most No Experience Call Center Representative job openings:

No Experience Call Center Representative jobs near you

Call Center Representative

Avcend

Cary, NC • On-site

$20.40/hr

Contractor

Re-posted 23 days ago

Job description

Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC
 

Work Schedule:

  • Regular Shift: 11:30 AM – 8:00 PM, Monday–Friday or Tuesday–Saturday
  • Rotating Saturdays: Once per month (weekday off provided)
  • Training Schedule: Onsite, 9:00 AM – 6:00 PM for 3–6 weeks
 

Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.

Key Responsibilities:

  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints

Required Qualifications:

  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)

Preferred Qualifications:

  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge

Additional Notes:

  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)