1

Nmci Customer Technical Support Jobs (NOW HIRING)

Technical Support Manager

VA · On-site

$70K - $90K/yr

Technical Support Manager Location: Mt. Crawford, VA Department: Technical Support Reports To: VP ... This role ensures customer inquiries are resolved quickly and accurately while serving as a key ...

SMX is seeking a mid-level NMCI POC in support of our NAWCAD customer at the Patuxent River Naval ... Provide Technical assistance to customers with software, hardware and connectivity issues. * Assist ...

SMX is seeking a mid-level NMCI POC in support of our NAWCAD customer at the Patuxent River Naval ... Provide Technical assistance to customers with software, hardware and connectivity issues. * Assist ...

Experience with desk-side IT support. * Experience supporting variety of IT technologies (Laptops ... Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security ...

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.

Experience with desk-side IT support. * Experience supporting variety of IT technologies (Laptops ... Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security ...

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.

Responsibilities Peraton is hiring Customer Technical Specialists to support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer at airports across the U.

Showing results 41-60

Nmci Customer Technical Support information

See salary details

$14

$26

$44

How much do nmci customer technical support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for nmci customer technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Nmci Customer Technical Support jobs?

For Nmci Customer Technical Support jobs, the most frequently searched job titles are:

Technical Support Manager

Virginia, IL • On-site

Power Monitors, Inc
Utilities • 11 - 50 employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

Technical Support Manager

Location: Mt. Crawford, VA
Department: Technical Support
Reports To: VP of Operations and Engineering

Power Monitors, Inc. is seeking a Technical Support Manager to lead and strengthen our customer-facing technical support operations. This role ensures customer inquiries are resolved quickly and accurately while serving as a key link between our customers, Engineering, and Software Development teams.

If you're a hands-on leader with strong troubleshooting skills and a passion for helping others solve complex technical issues, we'd love to hear from you!

Key Responsibilities
  • Lead and support the Technical Support team, ensuring timely and high-quality customer assistance.
  • Provide direct technical support for PMI products, software, and field applications.
  • Act as the primary liaison between customers, Engineering, and Software Development.
  • Document, track, and analyze technical issues and recurring problems.
  • Contribute to testing and feedback during product development and updates.
  • Create and maintain internal technical documentation and knowledge base content.
  • Identify process improvements to enhance efficiency and customer satisfaction.
  • Occasional overnight travel may be required.
What We're Looking For
  • Strong PC troubleshooting skills, including driver, communication, and security issues.
  • Proven experience in customer technical support or IT systems support.
  • Excellent problem-solving and communication skills.
  • Networking skills
  • Technical writing or documentation experience a plus.
  • Technical college degree preferred
  • Electrical background or experience with electric utilities is a plus but not required.
Benefits
  • Medical, Dental, and Vision Insurance
  • Health Savings Account (HSA)
  • Supplemental Insurance Options
  • Company-paid Life Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Education Reimbursement
  • 529 College Savings Contribution Matching
About Power Monitors, Inc.

Since 1986, Power Monitors, Inc. has been a leading manufacturer of innovative power quality analyzers and wireless testing equipment. Serving clients worldwide, we are known for our cutting-edge technology, 24/7 technical support, and customer-first mindset.

#J-18808-Ljbffr